I would give them zero stars if I could. They have wronged me several times in the past two months. First, they gave me the wrong oil fill cap for my truck. Then they gave me the wrong wiper blades for my car. Then I placed an online ship-to-home order, in which the alternator was damaged, and the radiator cap did not fit. They said they would not take the parts back in-store, even though it says directly on their website that they accept ship-to-home order returns in the store. I called the number to make the return, waited half an hour, and they then said I would be emailed the return label within 24 hours. Three weeks later, and still no label. I give up. Thanks for screwing me out of over $200 and my time. I will NOT be back!
This particular Napa auto parts was very professional and courteous outstanding prices and the employees had Excellent knowledge of my meads. I deftly suggest this place over Advance Auto Parts because they have more of a variety and they give more discounts for senior citizens Tripoli members and veterans on the United States
Place is a mess. I feel claustrophobic when I come in. And this place never has anything I need. Was looking for a specific part dude couldn't find in his book. When I asked if he could look it up online to understand what I'm talking about he snapped and said everything I need will be in the book. Needless to say he didn't even find the part I was talking about let alone have one in stock.
The people are very nice and especially helpful! I only wish they were open a bit longer for last minute and unexpected projects. But then the staff might not be as friendly 😝
Closes to early and the girl working there was very rude because I came in at 5 and she was
Getting ready to close. Said nothing like waiting for the last minute.
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