Quality Diagnostics in
Collingdale (PA)

I went to get my car inspected, no lights on the dashboard. First, I was told that my car couldn’t pass inspection because my tires were worn, however they didn’t have the tire I needed so it couldn’t be replaced.i was told the tires were $179 each but they weren’t in stock, when I said I wasn’t paying that much, mysteriously they had tires for $130, of course I wasn’t offered those at first. Even tho my car couldn’t get the safety sticker I was still charged an extra $45 WITHOUT my consent to fix the windshield washer hose. The purpose of fixing the hose was so my car can pass inspection, but once again, I couldn’t pass because of tires. I went to ANOTHER tire place, got my tires fixed and went back to Quality to pay $40 for reinspection. They are supposed to close at 5, I got there at 4:35pm and they were closed. The next day, I went back to get my car reinspected, they close at 2. I got there at 1:15 and was told it wasn’t enough time to get my car inspected. So in all, I paid 105.00 and still don’t have a safety sticker. I Would never go back here, never recommend anyone to go there, and honestly I feel like they just wanted me to spend money on tires they didn’t have anyway. If you’re a business owner and you have hours posted, you should stick to those set hours. Online it says you close at 6, perhaps you should get that updated as well. Also, before any work is done on anybody’s car, they should be notified an asked by the owner if it’s approved to do that work. This is how mechanics do women, they tell you anything and they do anything because they know we don’t really know much about cars. I never approved a $45 up charge. Also, while I was in the waiting room there was another customer who was bringing her car back because her brakes were still making noises after they had gotten fixed. This place will never get my business again.

This guy's is weird! I went in for an inspection and the guy took my insurance and registration looked over it (both were legit by the way)! And then he randomly said we can't do the inspection! I asked him "Why?" of course! And he says because we can't! And that was it... STRANGE???? Edit: Something is wrong with this guy! Don't come here! He's on Something!!!

I recently had my car inspected at quality diagnostics . The entire process was smooth and efficient, and the staff was incredibly professional and knowledgeable. highly recommend this place for anyone in need of a reliable and comprehensive car inspection and repairs .I will definitely be returning for future inspections and services.

I took my car here for an oil change and inspection. I had a great experience! They were able to fit me into their schedule as a walk-in and finished my services quickly and professionally. I will definitely keep returning for regular maintenance!

Super quick! First come first serve, no appointments needed. Super convenient to my house. Inspection was done within 1.5 hours. Reception guy is super nice!

They take care of you really quick! I appreciate the walk-ins. Did my state inspection and now will be doing my regular oil changes with them! Also put some air into my tires while I was just waiting around! Very friendly folks!

New to the area and called these guys based on the reviews. I don’t know too much about cars all I know is my brake pads need to be replaced because I can hear and feel the the grinding. I gave the guy my make and model and asked for an estimate to get my brakes fixed and he was a condescending jerk because I don’t know about brakes. Literally, why would I be going to a mechanic if I had the answers and why would you be such a pretentious jerk to a potential client?

Such a great experience and good price. They fixed my car quickly and while I waited. I will definitely be a repeat customer

This is regarding the new ownership/management:Steve I asked before and after my inspection can you please let me know if an oil change is needed. The new owner advised me if his mechanic did not say anything then I'm fine. The NEXT day I had to rush back over to the shop before closing because my oil alert on my car was on. I was nearly out of oil, even though I asked right before paying did I need a change. My mother just went to another mechanic for a second opinion regarding her car that has been back and for to this to same shop for weeks , and new mechanics are now insinuating that there a is new problem dueTHIS shops sloppy services. They are expensive and lack quality. Please take heed and do your research before spending your money at this location. The previous owner BOB was much more thorough and had better quality services.

Really great experience. I have a very old car with lots of "quirks". The Quality Diagnostic folks took a look, sorted out what was wrong, explained what would be fixable, and what would be possible to just let go and live with without repairs. I appreciate that they gave me all my options and helped me make an informed choice without trying to convince me to put more money in repairs into my old reliable car than it's worth. They fixed up my breaks in record time and their prices are reasonable. Thumbs up!

I have used this place for repairs since the 90's. They are little pricey, BUT they fix it correctly the first time & NEVER had to go back to have the same thing redone. Lastly they give recommendations to keep the car running, which is why I visit every 3-5 years for repairs. I have no complaints.

one time, he told me inspection for 39$ pass or fail. later he want to fix some minor things such as battery holder. he said is weak. so for battery holder and 2 side bulb end up spending 125$ for inspection. another time, i called him in the phone for alignment, he asked me to come over even he overpriced 95$+taxes so when i arrived he told me i can't do it now. come back another day. cheap car alignment IT AUTO only 60$ for inspection j&M auto 79$ in store 50$ in groupon pa auto repair drexel hill 79$ Sorry you may not get that luck too when you told people come over and change your mind later. i was angry because i didn't expect people will react like you. it is unprofessional. we agreed about charge in the phone, you should agree about your commitment. Do not waste people time next time

Bob and Marco are great mechanics! I’ve been taking my charger (car) here for over 3years for oil changes. Had other small issues that was addressed and never had a reoccurring problem. Once they fix the problem it’s no longer an issue. The prices are reasonable and they work pretty fast and efficient! Thank you to a trustworthy shop, because you can’t fine too many like them now.

I have been taking my car here since I had it. They do good work they get you in any tell you the problem in I love most they call you in tell you the price before they do anything as far as work on the car. This is major for me some places just take it upon there selves in do the work it might be thousands of dollars in if I’m paying out of pocket let me decide to say yes. They are very convenient I have never called in had to wait weeks to take my car in. Thanks

My car broke down and I called five shops who said they either didn’t have the equipment or time to look at my car, before being recommended to this shop. They immediately took my car in and gave it a full inspection. They called me to let me know what was wrong with the car and told me my options and walked me through the prices. All of the employees went above and beyond and my car is working great!

Asked him to change two computer arms and two sway bars and he said he's not even going to do it because he has to drop the engine and the transmission but if you have to do that and the customer is willing to pay shouldn't you even try to get him a price because I need the work done. I called another time because I want to get an oil change and I want him to order a certain oil in an engine flush he says (before i can even finish my sentence) he doesn't even do engine flushes. He's a complete waste of time

The German Motors staff were all that I could hope for in addressing the issues of my 1971 280 SL Mercedes Benz! My car will go back to them whenever it needs service! I recommend their work without reservation. Bill Johnson

For the past fifteen years, German Motors has serviced my 1997 Boxster. They have always been professional, knowledgeable, and detail oriented. What I appreciate most is their fairness, honesty, and conservative approach. I highly recommend them.

I have an older model car I didn't pay much for. It needed a few minor repairs and an inspection. They gave me a print out of what each item would cost including labor. My brother referred me to him, and with the few visits I've had I can say that this is a honest, reliable, shop with reasonable prices. My car is running beautifully and will not trust anyone else with baby girl. That's what I named her ???

Sorry!! Not quality work being done. I was a Fool twice. #1..Paid about $350 to fix Wheel bearing, they replaced wrong side. Noise was still there. Meinke replaced the correct side. #2.. I spent $470 to replace a water pump, they never changed thermostat. Saying it looked good. When it should be replaced along with the pump. It was leaking the next day.. The quality is poor quality here.

Great mechanics, super friendly and easy to work with. Got my engine repaired less than 3 hours. Reasonable prices and quality service. I'm definitely going to come back with an other mechanical issue.

I would never go back to this place. They did quality work when I first started going this place but then my engine seized so I took it here. They bs'd me for about 3 or 4 months and did nothing to help whatsoever!!!! They tried to just get me to sale my car which raised suspicion. Also has a very small and very busy parking lot. The one good thing I can say is that it is not hard to locate and is in a decent neighborhood.

This place is the best!! I mean the best there work is great this is my place to go for now on!! Prices are fair! They are hard working guys that do the job right!!. Please come here if u want honest and trustworthy people working on your car:)

I am a new customer with Quality. I am impressed with them in this age of folks simply not providing customer service, lack of knowledge of the product and let's face it often some mechanics are simply dishonest. At Quality, I received a fare price for the services rendered by them and professional, knowledgeable and timely service. I will certainly return to them for all of my future repair needs.

I have been a customer for many, many years. I would not know where else to take my vehicle. I am like family there. They know my vehicle and the service is always the best. Technicians are excellent at diagnosing your problem and give you a detailed estimate of the service required. Service is always complete and very quick if all necessary parts are available. The owner/manager has been very personable to me, and I consider him a good friend. It's a pleasure having my vehicle serviced there. My props to the serviceman at Quality Diagnostics. Many thanks. Harry G.

Quality Diagnostics is the only place I will have work on my foreign car. There staff is friendly, knowledgeable, and speak in car language that even I can understand. They are flexible with their scheduling and send me email reminders for my follow up appointment. Bob is one of the most friendly small business owners I have met! They were recommended by my extended car warranty. They keep me informed of the price of the repair before the work is done.

I was greeted right away with a smile!! they are knowledgeable, and the work was handled in a timely manner. great for chicks who aren't car savvy either, they won't take advantage of your lack of knowledge. good for the average budget, estimates are on point.