ARichners Auto Parts in
Howard Township (PA)

Very nice and helpful man that answered the phone. Wasn't sure if he had the part I needed in his yard or partner yard, but took my number and said that come Monday he would do the legwork and call other/affiliated junk yards in his area to see if they had what I needed. Considering I'd been calling junk yards non stop from the area of Wellsville NY to where this place is located, I'd say that was incredibly thoughtful and considerate of this man to offer to do for me, completely unasked.

Absolute liar, he misrepresented what he is offering and then trys to bully people into paying more! Stay away from this terrible business if you can call it that more its more of a hustle. Don't engage unless you're prepared.

I needed a new rim for my car. I called Jeff, and he asked me to send pictures of the type and size. We talked two more times before it was delivered. It took less than a week, and he ensured it was the right fit before I paid. After doing a Google search, I found that they are mid-prized.

Worst business I ever seen in Pennsylvania, lazy, work from 12, rude, and slow. I’m looking for bumper for my car, and called this guy on phone and every time it was call me later, give me a time , my helper out, call me after weekend, call me later, call me tomorrow. I really don’t understand why ARichner Auto Parts Listed allot but can’t make good service, I wish his listings be off from internet because need scroll allot . NEVER DO BUSINESS WITH ARichner Auto Parts

They have rust free truck beds that most have damage, big price for rough parts

Looked at there web site and seen the time for being open drove 20 min and showed up hour after they were to be open . Called three times before someone answered phone , he was the rudest person I even talked to,, telling me I Gota have a appointment to talk to him ,I hung up

JEFF Richner, has good Prices. And will try like hell to get you your Part. He has alot of New and Used parts from out west, down south and from here in PA. BMW Mercedes Lexus Audi Ford Chevy Dodge and Many High End Companies To Many To Remember Truck Beds, doors, hoods, front and back bumpers, front grills. left and right fenders, front clips, Back hatches. Many different years As a customer,. U feel welcome and safe. You name it I've seen it Many Brands walking through his Property from Imports to Jeep, Hyd, Honda, Chrysler, GMC. By the way, At the end of the process The Part looks great on my ride and it looks freaking awesome.,! Thanks Jeff !

i wish wish there was an option not to click on a star. I myself do customer service, these people dont even want to make a sale. Rude customer service ever!! i couldnt even get a price the worst

These guys were good guys i came from Brooklyn to pick up a part and the 2 guys I met there were great no problems getting a part except there was a piece missing on it in the center of the bumper a small half round piece.didnt notice til I got back I wasn't going to drive 4 hrs back to dispute it..its not thier fault these things happen

Called to check on prices on steel wheels for a car. First comment was most people dont want to spend good money. Then proceeded to ask me 3 times what i wanted to spend. I said for steel wheels i usually only pay around $25 ea. He then said he doesnt want to deal with me and hung up on me. I was willing to drive 4 hours to do buisness and buy multiple wheels, but didnt even want to tell me what they wanted for them. Glad i didnt waste a trip.

I found a white Prius bumper here. Answered my calls every time I called. I set up a time with them and the bumper was there when I arrived. Good experience, part was similar to the condition in the pictures.

Terrible Customer Service. Called to get a quote on a part listed on Car-part but the guy is not aware of the item listed on car-part.com. Then why you list the item there ? Don't waste your time very poor service

No help at all. Called to get a quote on a part and wasn’t 100% sure about whether had abs or not but said I believe not. Wouldn’t even look in the system to give me a quote on the part because didn’t want to “waste his time” because he does this “ all day long”. Terrible customer service.

I called last week about a bumper. They had o e there that Jeff said hed send me pictures of it. A week passed and still no pics. I called again yesterday and was told they couldn't find it, they know it's out there somewhere. I told him color didn't matter, and he said he'd send me pictures later that night. Here we are 24 hours later and nothing. Why waste my time? You wouldn't want me wasting yours. Would definitely NOT recommend.

Found a front bumper assembly they were selling so I called them up and they gave me a picture, all it was is just the cover, I tried to look closer and it looked like there were some scuffs and scratches so I called to see if i could get it cheaper and he was stiff on the price, it was already hard to believe it costed so much for a bumper cover with scratches. Being so expensive but he told me "its really good condition and just needs to be cleaned". I really wanted the OEM Factory paint job so I got someone to drive a few hours there and pick it up for me just to find out there's a crack and a giant Gouge. I simply do not understand there overpriced prices and lying saying that a huge problem like that can be washed off...

As a business owner I typically do not like leaving feedback that is negative. My staff has spent the past 6 weeks trying to get parts from ARichners that they have in stock but won't confirm and let us know they are ready for pick up. Their excuse every time we call is they deal with many people a day. So do we. Our customers depend on us repairing their vehicles and getting the parts needed. It falls on us when a vendor can't follow through. I am leaving a 2 Star in hopes that the owner will address their less than par customer service and do his/her due diligence in making sure he/ she or the staff follows up as they say they will. I have made commitments to my customers based on conversations with your staff.

Junkyard is messed up outrageously. Avoid this place. They treat customers by their budget and how much they want to spend. Like if you need to get smaller or cheap parts, those snow-whites would not bother to help you because they have preferred customers. I really felt discriminated by this approach. If you do business like this in Netherlands where I'm from, you'd be out of business the very next day. Couldn't even imagine that crooks like them still exist.

Called him for a part, assured me he had a good part available. Drove from NY to PA just to realize he didn’t have the part. Wasted money and that whole day for nothing.

Garbage! OUTRAGEOUS prices. Claims to get the right parts. Needs a life! Tried to price me almost $1000 for bumper and grill... just bought OEM hood, bumper & grill, 2x fenders and hood for $450 all color matched. Save yourself some $ and look around you will find honest ppl willing to negotiate not some Scrooge or geezer :)

He ordered me two capa certified fenders for a 95 F150, and I was well pleased with the product and the price. He did right by me.

I've been there and I've called this guy on occasion to purchase a recycled auto part(s). Just want to let others know my experience. He sells "new" parts. These "new" parts may (or may not) be located there in his yard. The ones that are there, have been sitting outside there for years. Therefore what you may think is "new", maybe 10 years old but never installed and has been sitting there. His prices are based on ??? Do your homework before you go there. You may be sold a bill of goods.

I called to ask about a front bumper for a 30 year old car and he proceeded to tell me I had to buy the whole front end then told me he could "cut me a deal" and sell me the front bumper and fenders for $1600!!! Front bumpers for a 240sx cost around $50. Guy is absolutely out of his mind.

Ordered a rocker panel for an Isuzu pick-up. Couldn't find one for it but found that the Colorado had the same body. Didn't have one in stock, but was able to get to me next day. Because there was some doubt on being the right part needed Jeff offered to let me check out the part before paying and if it didn't work I wasn't committed to it. Turns out it work out just fine. Went to pay today for it but when I stopped by the gate was closed. I thought he was open at 9:30 am. The gate did say 10am though so I guess you can't believe everything you read online.

Guys a idiot, opens at 11am meanwhile It says open at 9am on google. The guy who runs it or owns it is slow to the draw and ill doubt calling for anything. 3 hours away and I said $&%# it, Ill order it online or just go somewhere else. If your a junkyard and want to make money open at 8am and take calls and do your inventory. Insurance agents and customers must avoid this place he was really emotional just being on the phone. Grow up dude

Called for a bumper to be shipped out of state. I understood shipping was going to be high going into it, but he basically wanted a commitment that I was going to buy the bumper with the shipping before he went through the "trouble" of emailing me photos. Felt like I was inconveniencing him by calling.

This is my 3rd experience dealing with Richners. The first time was probably about 10 years ago and I bought some parts from them that I was able to pull from the vehicle myself. This time, they were able to offer me a better price on new parts compared to used parts. I had initially ordered all of the parts but the hood from an online parts place, however after I ordered and had paid, they came back and told me that FedEx was refusing the shipment because of size, and I was going to be charged about $120 more for shipping, when I was already paying about $140 for shipping. I had done an online search for used parts and had seen that Richners had a used hood and went to see it. It had some minor dents and when I mentioned them, Richners told me that they could get me a new hood in about 1 day, for less than I could get it anywhere I had checked online. Jeff also mentioned that if any new parts came in with dents or other damage that they would order me a replacement and I wouldn't have to pay anything for shipping. After this, I ordered all of my metal parts through them and my two largest plastic parts, they even worked with me on the price to get the prices as low as they could which was considerably better than many of the online places. They were always busy but every time I called or stopped in, they took the time to make sure they were ordering me the proper parts. One part was damaged in shipping and they took care of it immediately. If you are willing to be patient with them (I got busy signals and when I stopped by the phone was constantly ringing), they will take good care of you and be up front with you if they can't beat someone else's price. Some other other reviews mentioned poor customer service, but what I got was matter of fact, just the facts service with no one selling me on something I didn't want or lying to me about what they could or couldn't do. I appreciate blunt answers that cut through the garbage and don't waste my time, and thankfully that is what I got with good service. I don't need someone to hold my hand and waste my time, I have a vehicle to weld new parts to, bolt up other parts to, and paint. Richners tried hard not to waste my time.

Called about audi b5 s4 bumpers. And got told he only deals with high end stuff. Well I'm not trying to get parts for Chevy cavalier. I'm looking for audi parts. Bad customer service basically got told since I'm not driving a 2010 audi or newer that I'm driving junk. Smh. I will never ever go to this place or tell people to call this place. I've never called a parts place and got laughed at. Arnt they supposed to try and help you not degrade you.