Penn Power Group in
Fleetwood (PA)

Had a solid experience at Penn Power Group when my reefer wouldn’t start. The lady at check-in was professional, getting my company’s info processed in about 30 minutes. The team quickly diagnosed a bad fuse and worn belt, replacing both right away—no long waits! My only gripe was the labor cost, around $400, which seemed a bit steep. Still, their quick and professional service got me back on the road fast. Definitely recommend for carriers needing reliable repairs!

Nice people. However, they can not FIX ANYTHING AND CHARGE YOU EXORBITANT AMOUNTS OF MONEY !!?

Very quick service. My reefer unit stopped working, and I had a load of medical supplies that was temperature controlled. Even without an appointment, they got right on it, and resolved the issue. Total time there from checking in, to leaving was just about an hour.

I was bringing them a trailer and was having ac problems.I was told if I could make it here they could help me.They sure did and didn't HOSE me from the service dept to the mechaI was treated like a very important person.Thank for fixing my Ac

Great service center & responsive departments overall. Got me out of a pinch with a load and didn’t have to claim. Their lady up front was very helpful.

They will get you repaired always good to me .alittle pricey.

They got me in for service shortly after I called for an appointment. They were able to fix my reefer trailer so it worked great again and was fair for the overall cost too

Amazing people great service, fair treatment and services people super friendly. Highly recommend

Stay away from this carrier dealer they would charge for the air you breath In there I was charge $630 for a download and a setting change on a unit it took them less than a half hour but want to charge almost $700 disposal charge for a download smh ??‍♂️ stay away from this place

I got to 2 shop before visit this place to fix my reefer, this place found the problem and fix it very quick like 1 hour and very good price!.

Took my Reefer in with a bad starter, I was treated with great and fast service. Highly recommended

I had a stall issue on my carrier unit and Tim was able to repair unit quick in an emergency situation. Really honest on repairs needed

Was early for my appointment, got me in and out in 3.5hrs. (That was about how early I was, I pulled out a half hour after my appointment time. Very happy with my service. My APU runs wonderfully now!

I've been here a bunch of times to get my refeer unit fixed. They are very friendly, timely, and good with pricing.

Very Irresponsible took them a whole month to end up not fixing my trailer and wasting my money and time. Called the cops on them too. unprofessional DO NOT COME TO THIS PLACE !!!

I dropped off my trailer because it wasn’t cooling down and they made me buy a clutch and that wasn’t even the problem. They really Made me waste a whole month for nothing They weren’t able to fix the problem I had to call the cops and Everything. I waste $1850 and the trailer still not fix.

I dropped off my reefer 2 weeks ago with an electrical issue and they still haven’t found the problem. They keep saying that there waiting on a call back from Carrier.

I took my 2018 Cascadia, wasted 5 hours and $681.78 for a wrong diagnosis $270/ hr plus $90 technology fee. I have add pic of their quote of $4485.93 and invoice of truck fixed at Bergman for $1374.44 both are for same vin number and same date 2/17/2022. No wonder I haven’t seen a single customer walking in for 5 hours.

Husband's APU repaired on his big rig. Now I don't have to worry about him freezing to death! Thanks guys!

Really good place to get reefer work done the right. The people are very honest. They're not the cheapest place to go to, but they do the job right the first time!

These people are awesome extremely helpful and honest I would recommend to anyone can't say enough good things

I needed a new MCM programmed on my DD15 and they were able to do it and gave me an accurate estimate for price and completion before I even dropped it off. Their competition nearby would only do the programming if I brought it in already in the truck, which would have meant a tow.

Get your check engine light, emissions light, loss of power, transmission code, APU fault, REFER WONT START, truck doesn't run right fixed correct the FIRST TIME HERE!

The staff is very good. They actually listen to what up wish to have done. Communication is key with them. Wally and Andrew. I want to say thank you for correcting my ECM. Truck runs as should. Injectors will be next. Thanks for the cut out test on that as well. Keep them wrenches turning, keep them numbers $0.00 comfortable for us truckers who need you.

Very professional personal and they get to it to get you fixed and out of there as soon as possible highly recommend them

Thay made me wait for a meeting to get done then thay could not look at my unit till 2nd shift only wanted to get someone to look if i had a problem not be there all day long

Nice group of people working there that care about your diesel problems, also have alot of parts on hand to fix your diesel quickly.