What clients say about Zarin Truck & Automotive in South Heights (PA)
Best shop around the Pittsburgh area. Employees are very nice and they make sure you’re in the best hands possible. They will always put you first and make sure anything you need is done properly and in a timely manner! Highly recommend!!
Excellent repair shop offering professionalism through their services. Would highly recommend to anyone looking for a well renowned shop in the Pittsburgh area.
Zarin Automotive is an excellent repair shop. They are very professional and do very good work. Kevin made my exhaust installation very painless. Not only was the tech great, the price for all the work they did shocked me on how low the cost was. Will be back for sure. Treated very well. The work was done very quickly too. I am very impressed with Zarin Automotive!!
We had an 8:00 am appointment. We checked in with techs a little early and we were told someone would be us shortly which they were. The tech pointed out where to back our travel trailer in so he could do the state inspection. Very friendly and answered the questions we had. He performed the the inspection and explained his findings and said all was good. We were out of there between 9 and 9:30. Great place nice people.
Great communication and service. Got exactly what I wanted for my boat trailer. They let me drop it off myself at my convenience and they started the job a day early I believe. Convenient location near airport area on Rt 51. I recommend calling and making an appointment to discuss what you need
Took my travel trailer for state inspection. I waited with it for maybe 45 minutes. Excellent service. Convenient location. Lots of space to maneuver. Great price. Will happily take my camper there for next year’s inspection.
I don't know if about their business practices. All I do know is they are extremely loud all night long. I live in the mobile home park right next to it and I'm at my wits end. Tonight there's been a non stop loud sound since 1030 at night. Other nights we are repeatedly woken up by the starting and idling of these large trucks. They have a large area yet they do this all right behind
the back gate that the mobile homes are right up against. Please reevaluate things. We live here
.
This has gotta be a first,well at least it is for me. I am writing a review"before" work is done just talking with them has given me that much confidence in their abilities,not just to do it right,but want to do it right!very rare from where I come from. But that's another subject for another time, oh yes we will get there. I just dropped of my 1997 C/K Silverado Z71 with well over 500,000iles at Zarin Truck & Automotive. I've been in contact with them for about 2 weeks, about the love I have for this old truck,and all the other so called mechanics who have worked on her,they were pretty bad! Just writing to let you other"mechanics" Zarin is on tha job! And when my baby is back on tha road you are gonna get it! So Mr. Zarin and crew "gone work yo magic"
Took my 2010 vw golf to them they did a great job and was very helpful for me and my wife . everyone should go to them they are the greatest at what they do hands down thanks to everyone there great job keep up the amazing work yall need and deserve a reward!
Most poor service I’ve ever experienced in my life. Overpriced and inexperienced too say the least. Will falsely claim they made repairs that they never made in the first place. Save yourself time and money and take your truck anywhere but here. I pray for anyone who seeks help from this “company”. Nothing says “unprofessional” like “Zarin Truck & Automotive”. Took my truck elsewhere an had it repaired correctly at half the price I payed here.
I have been using Zarin Truck and Automotive for my household's vehicles for the last few years. I am always able to get an appointment within a reasonable time period. My vehicles are done in a timely fashion as well. I'm never charged for things that are unnecessary. If there is ever more that needs fixed than previously expected, I am informed. The people who work there are friendly and professional. I highly recommend this garage!
I took my 24’ box truck to get an inspection, and deal with the ABS light They said it needed a new sensor and explained it would be 3-5 business days. Trevor said it would come in the morning if I paid extra and he would get it down soon after. I called the next day around 11:45 to see how things were coming. He told me he was still waiting on the part from the Ford dealership, but that it would come soon, and he would have me done around 1, since they had the tire tore off and just needed to put in the sensor. I confirmed it would be close to 1, since I had someone that was going out, and could drop one of my workers there to pick up the truck, but I didn’t want him to wait for hours if it wasn’t going to be done. My guy was dropped off around 1. He called me around 1:15 since he talked to mechanic who said the part still wasn’t in, and it would take at least 1.5 hours to install and put truck back together. I then called Trevor who confirmed this, and basically said it was out of his control. Around 3:00, He then proceeded to say that the part had come in and he was out test driving another truck so he’s now going to get it to the mechanic!!! Upset I exclaimed, “My guy has been sitting there for two hours and the part came in, and it just sat there?!?! He literally said, “Your guy is here?” I reminded him our whole conversation About 10 minutes later my guy calls me to explain how they didn’t have the right ABS sensor! Trevor called and instead of apologizing said he would get the right one in, I told him how this totally screwed up my work schedule, since I now had to cancel my sales presentation to a homeowner to come pick up my worker and also had to pick up a gutter coil from home to take down to the truck to make gutters. At 4:45 I called and talked to a lady. I’m not sure of the name, but she was aware of my situation, and said they will have the part first thing in the morning and the truck would be done around 11 or so. At 9:30 I called to make sure the part had come in…. of course, it had not, and of course, they didn’t call me. She said that it would now be in at 11:00. I explained how that again really made things much more difficult for me. Again, no apology, no acceptance of responsibility, nothing. So, I had to get me guy down there to again make gutters, since the truck wasn’t going to be fixed when they said it would be. I had my other guy go as well to bring back the truck since It would be done now by the latest 12:30…but of course nope. At about 1:16, Jim, the owner called and said they were taking out the truck to test drive, and then they would put the inspection stickers on it. I asked if Trevor had relayed the mishaps that have continued to happen. Jim didn’t apologize and didn’t even take responsibility for what went down. He blamed Ford, and whoever packed the sensor. I said things happen, but they did not call me once after they didn’t receive the part when expected and told him best practices would probably be not to give a time frame if you can’t make it happen. I explained that when things don’t go right for my customers, even if it wasn’t quite my fault, I still take care of them on the price. He said, “I can’t give things away!” I explained that I wasn’t expected it free, but would expect some sort of discount, and if he couldn’t depend on the Ford dealership, then maybe he should find another dealer to work with. Jim said, “it’s not just them, it’s everyone.” So finally, at 1:52 Trevor called and said the truck was done and wanted me to pay over the phone with credit card. I asked for him to email me the invoice. At 2:16 I received the email, with of course no discounts or deductions. At 2:18 I called and paid and expressed that they set expectations repeatedly that weren’t kept, didn’t communicate, didn’t apologize or take responsibility, and then on top of everything didn’t take anything off of the bill. Unbelievably they didn’t let him go until I had called back to pay for the invoice.
I had this guy do an inspection on my truck. He told me I had a Kingpin going out and it take 2 weeks to fix it. I couldn't wait that long so he charge me 50 dollars just for looking at my truck. He never informed me beforehand that there would be a charge for looking at the vehicle. I take the truck to a different mechanic and they said there's nothing wrong with the Kingpin, confused I look at it myself and there's nothing wrong with it. This guy was trying to rip me off.
Came down here after transmission went out on my 2010 International. Got towed in on a Monday, they found the problem on Tuesday due to my truck being towed in at their closing time. Due to my own delay, part was ordered Wednesday and was supposed to be there on Thursday which would've had me out on Friday. Part didn't make it til Friday morning and Dante made sure I was done on Friday which means they did a transmission job in half a day! They were understanding, polite, fast and knowledgeable. I recommend taking your truck there for quality work.
