These people were so fast and so quick with getting me my parts very friendly and efficient. There price ranges are very affordable and one of the best too come by thank you guys for your guys work and time
10/10 reccomend. I asked for the IMPOSSIBLE an they made it happen . EXTREMELY professional, knowledgeable, an affordable I could not be happier. Ohio , WV , new York could not do half of what they done for me . Im a Very happy customer !
Had ordered wrong part and when i finally got around to working on the vehicle over a year later is when i discovered the problem. Novak Auto Parts helped me get the new part even though it was over a year late.
Initially contacted them through car-parts.com chat. I have never had any yard reply in the website chat system. Novak replied.
They sourced a jump seat out of a 99-2010 super duty from another yard. The jump seat was listed as grade A. It is 100% grade A. I always see the seat pan rusted and the mounts rusted, but they were perfect (just a little dirty from the prior owner). The armrest pads and cup holder pads on these always lift up and seprate and these are great.
Freight was $350. Came delivered by UPS in a large box with a crap ton of packaging. No damage to any of the plastic trim which I was worried about. Price was incredibly cheap compared to ebay.
I called in to make the purchase Aug 22. He warned me that they would be receiving it from a sister yard first and then it would be shipped. It arrived this afternoon. 4 days is a lot faster than I expected.
Part is perfectly fine and they were able to get me it same day and pretty fast.
My complaint is with the sales person at the front desk and his not so great personality. When I called and asked about the part I was acquiring he basically sounded annoyed I was calling and inquiring about a part. When I arrived to pick up the part I had a possible core with me and when I said I wasn’t sure if it would pass as a core all he did was spout off their core policy instead of even attempting to look at the part I was replacing.
In short. Parts are great and loom clean and functional but customer service leaves MUCH to be desired.
You don't get what you pay for. That's not even my name on the sold tickets and for a 2018 model. Pictures will show the quality of advertisement to what you get
I needed the small cap that covers the windshield arm bolt attachment. Nathan very quickly found the part, for no charge. He was very courteous. Thank You
I purchased a transfer case with very low mileage for way less than others wanted for a much higher mileage unit. I was told it would be 3-4 business days for it to be pulled from the vehicle. They had it pulled the next day! Unfortunately the car didn’t make it to get it installed. Scott made the return transaction nice and easy! I will definitely be returning!
I was replacing brakes on my car and had the worst luck with faulty remanufactured calipers and poor service from the big box stores. I was stranded and paying for ride sharing services everywhere trying to get it done. I decided enough with the big box stores and gave Novak Auto Parts a call. I am so glad I did. They came through to save the day. They got me the parts I needed at fair prices and delivered fast, friendly, and RELIABLE service. Now, I will ALWAYS go to them for my car needs.
Needed a steering wheel. Reached out to these guys and they very quickly sent me photo of an available part. I liked it, paid reasonable price and few days later it arrived in Texas (packing was exceptional). Highly recommend this company!
If you want professional and reliable service that you can 100% trust - then I highly recommend Novak Auto Parts!!! They give you a detailed explanation to help you understand what’s best for your vehicle and work with you to find the right parts that fit your budget with exceptional expertise. Novak Auto Parts will ALWAYS be my go to!
I'm a professional photographer who lives and works near Novak. They hired me to take new photos of their facility, staff, and process. I've never had to buy parts from them, but if my amazing professional experience with them is any indication, I would a wonderful shopping experience with them. Penny, Roger, Nathan, and Casey were so warm and welcoming. Within 10 minutes, I could literally see myself working on their team. Hahaha! Everyone there was so helpful, professional, and fun. Their facility is organized and efficient. It was cool to see how much effort they put into properly removing liquids from cars so that nothing harms the environment. I also learned how they use their facility to benefit local fire departments and other groups. Novak is a class act!
I bought a used sonata from Novak about a month ago now, and the car has been great. Runs great, feels smooth and gets good mileage. Novak had great customer service and everyone was extremely helpful. Shoutout to Casey and Roger for the help getting me in a vehicle quickly and for a great, reasonable price if you see a car you like on their page, don’t hesitate to check it out.
Scott was a very helpful when I ordered my part. He made sure and asked detailed question of the part . He described how the cut piece of quarter panel I would get. Perfect cut just exactly what I needed. I will buy from them again.
I bought a part that I found out was not needed . I had bought a New battery the day prior that did not fix the car. Bought a replacement part I thought I needed from Novak's. Only to find out replacement battery was bad. I explained the situation and Novak's was very fair about a refund. Very Friendly, Definitely will be a return customer.
over the years, i have bought so many parts daily and vehicles that i have lost count! If they did not have a part in their yard, they did the best they could to locate what i needed.I even had more then half a dozen family members purchase vehicles off them as well, highly recommend !!
Recently needed to replace a mirror on my vehicle. The staff, (Jimmy) did some thorough research to make sure I had the right style, not to mention saved me a lot of money. This is the second time that I’ve used Novak’s and this time it deserved a review. Highly recommend!!
We purchased a rim for a 2012 Fiat 500 pop, completely online. Jim was great to work with. When it arrived in NC it was better than we could have hoped for. We will return for future automotive needs. Great place to do business.
The best salvage yard I have ever dealt with. I drove from Columbus , Ohio to get an engine from Novaks. Spoke with Jim to make my arrangements for pick up, he made it super easy and was very pleasant to deal with. I am 100% satisfied with my parts I got and the service I received. Even though I am in Columbus and they are in Pennsylvania, I would gladly make the trip again to receive quality parts and A1 service like I received from Novaks. They are in a league of their own…
We have purchased two vehicles from Novak’s and couldn’t say enough about our great experience. They treated us like family throughout the entire process! At one point when we had an air conditioning issue, we brought our vehicle to them to be worked on and they worked tirelessly on our behalf and communicated with us clearly. We love Novak’s!!
I went and got a fuel pump and sending unit assembly from Novaks. Unfortunately when I got home and installed it the pump was not working. With used parts this can happen. So had my wife call while I was uninstalling the pump and sending unit from my Kia Forte5. They swapped it out with no problem at all. The next one worked perfect. It fired up no problem at all. All the folks I dealt with were very pleasant and professional. I would recommend them for your parts needs. If I need any more parts I will be calling Novak's first. Novak's gets 5 stars from me because of the way they handled the situation. Top notch service. Thanks for taking care of me and providing great customer service.
These guys are great! I stopped in there looking for a small rubber wiring protector boot on July 3rd 2021. They didn't have one to sell but one of the guys had a boot laying around and he just gave it to me. That was awesome. I cleaned it up and installed it on my 1972 Plymouth!
Had to replace a side mirror on car. Auto body shop tried to locate one and prices they were quoted from their supplier yards were multiples above what Novak could offer. I did some calling myself and they were able to quickly locate one for me. My shop put it on and it looks great! Super easy to work with and very straight forward process to purchase. Will definitely use them again if it's needed.
I needed a transmission for my vehicle, and the staff was very professional and helpful in finding the part and having it delivered to the shop where my car was being fixed. Unfortunately, the transmission didn't work out for my vehicle - but Novak was great in honoring their return policy. Honest, trustworthy, and reliable - I definitely recommend! I'll be back next time I need something for my car!
I purchased a transmission from Novak Auto Parts and they do not stand behind their warranties. It slipped after installing and was sold broken. Buyer beware. ....Ebay seller will not complete shipment so I cannot leave feedback conveniently. Hence why I created a dispute for the shipment. Work was done as requested and Novak refuses to contact shop for details or any invoice that is needed. Or at least their third party offsite seller won't. The seller goes by Novak Auto Parts on eBay, but if you call their office they act like they're almost not affiliated. Very shady. Probably selling their damaged parts on eBay with many loopholes to get out of warrantying bad sales.
My family and I have purchased several items from Novak’s, including but not limited to: tires, hubcaps, and parts. We’ve also received several referrals from them for body work and repairs. There’s nothing better than a local, family owned business who cares about their community and the customers they serve. We recommend Novak’s for all of your applicable auto needs. The staff is friendly and knowledgeable, always willing to help. Fair pricing. Highly recommend.
Novak Auto Parts has provided high quality and reasonably priced parts for myself and family members over the past several years. The Novak’s are kind people who offer a great business and affordable parts which benefit the local community and beyond. I am always happy to support #local and #smallbusinesses whenever searching for parts or products of any kind. I am grateful for the Novak family and the exceptional customer service they have provided me & I always feel confident when I recommend them to family members, friends and colleagues.
The moment you realize the wheels on your Murano need to be replaced. Shopping around for the most reasonable price led me to Novak Auto Parts. Having no idea what to expect and anxious over the anticipated cost, I am happy to say my concerns were immediately gone when I was greeted by amazing, courteous and helpful staff, who offered an even less expensive option than I was researching. Bonus, the wheels were available immediately. Grateful I found them. Thank you Novak Auto Parts - I HIGHLY recommend!!!
I've purchased multiple items from Novak Auto Parts, and will continue to do so when needed. The staff are very helpful and friendly, and they work with you! I've had issues with parts before and they swapped them out with no problem at all! Anytime they don't have what I need, they take the time to look for it and get the parts as well. Definitely the best salvage around. I will continue to do business with Novak Auto Parts!
