NAPA Auto Parts - Auto Parts Of White Oak in
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Address:3030 Jacks Run Rd Rte 48, White Oak, PA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:15131
Working Time and Location
What clients say about NAPA Auto Parts - Auto Parts Of White Oak in White Oak (PA)
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Buyer beware, I was Told that NAPA no longer stands behind their Life Time warranty, I later found out, it's the independent stores Decision
Aug 02, 2024 -
The staff is nice here and they are well stocked. They can get what your need relatively fast.
Apr 21, 2024 -
Had to come in and replace a battery terminal and didn’t have the right socket. Skip helped me out big time and came out and helped fab the terminal so it would fit my battery properly. Came back out to test my battery and it needed replaced. He replaced the battery and called it a day. A++ service.
Mar 29, 2024 -
The guy at the counter was surly and rude. It’s not like there aren’t other part stores around. Jeez.
Jan 04, 2024 -
Good people same price as everyone else, but when you walk in its not a teen aged kid playing on a cell phone! They didn't have my part in stock but it was there next day as promised.
Sep 14, 2023 -
Had the exact part I needed when none of the other stores did. If you are looking for a conversion joint from GM to Ford they have it in stock.
Aug 05, 2023 -
No matter what NAPA I go to always have what I need!! Always very helpful
Jul 03, 2023 -
Zero stars, bought a water pump from NAPA online, I got it delivered and it was damaged, I called the local napa to exchange it for another one and they told me napa online has nothing to do with a napa store, however when you order online you can opt for the "ship to store" option. Funny how they'll ship it to a local store for pickup but they tell you they have nothing to do with it and that napa online isn't related to napa stores. Now I have to jump through hoops to get this returned.
Dec 08, 2022 -
Deals are better than the other guys. But picking up your stuff was like a trip to the dentist.
Sep 13, 2022 -
The BEST place for parts! Very helpful and knowledgeable customer service!
Sep 12, 2022 -
The counter people are never anxious to wait on customers, like they are too busy for that, really? No control on even pricing. Bought paint hardener under $29. When I went back 3 weeks later the same product was over $40? They leave discount's up to individual employees so you never know what price you will get. They have primitive computer systems which the employees struggle with and it takes too long. Always looking for new employees because it's soi disorganized. A lot to be desired!
Aug 16, 2022 -
Very helpful. Needed windshield fluid and some one helped me put the fluid in the car. Very appreciative
Jul 18, 2022 -
Don't state your open until 7pm online and then I drive 30 mins. to see a sign on the door stating new hours closed at 6pm.
May 09, 2022 -
Napa wanted me to pay $35 for a part plis pay $20 shipping fee for me to pick it up from the store. I went to AutoZone paid $15.99 and zero delivery fee same part. Rip off!
Dec 16, 2021 -
Great parts store with an old time feel. Very nice and knowledgeable employees that know their stuff. Very well stocked.
May 29, 2021 -
Ordered and paid for a part online to pick up in store, which has listed hours open until 7pm. I drove 45 minutes to get the part only to show up with a hand written sign in the door that says they close at 6.
May 12, 2021 -
Steve and Ryan are the absolute best in the parts business. These guys really know what they are doing. NAPA really takes care of the hometown also. Good Job Steve, Thanks
Mar 10, 2020 -
Had what I needed. Staff very friendly and helpful! Was in & out in a few minutes!!
Feb 24, 2020 -
I had called first the other known auto parts store. Of course, long hold which ended up with ... It says (in the computer) no information. Then I called NAPA. He was quick in his search and said ...we have it here! Then I picked up the part. He was polite and even shared a story. I love good people interacting with me. Thanks NAPA This is now my " GO TO PLACE"
Dec 11, 2019 -
The service was good but I sat at the counter for about 5-10 min before anyone even came out from the back
Feb 13, 2019 -
Napa had the 2003 jeep headlight connector in stock at a great price. Also Ryan the parts counter person is very knowledgeable and helpful.
Aug 31, 2018 -
It's a great place for parts and accessories the people there were extremely helpful I am impressed.
Aug 06, 2018 -
When i purchased a battery for my car at NAPA Online, I received a discount for reserving online. When i went to the store, i was charged the expected price. After i went home, the store called me and gave me an additional substantial discount in the form of a refund. EXCELLENT. I've become a repeat customer.
Apr 03, 2018 -
Great place to buy auto parts they always have everything i need for my 05 pickup
Mar 22, 2018 -
J.B. help was a lifesaver in getting my car fixed. Way beyond just selling the right part. Ryan helped out a bunch too.
Mar 11, 2018 -
I was appalled by what seemed a complete lack of interest in closing a sale. The guy started to search for the part in his computer, and ignored me twice--when I asked an additional question, and when I volunteered additional information that could help to narrow down the search. He finally mumbled "I cannot find it". It's okay to not know, but the two other (not busy) salespersons nearby didn't even try to help.THIS is why I simply thanked him and left. I came to this store based on some of the positive reviews, but in my experience the negative reviews reflect a better match to the reality of this mediocre place.
Jul 15, 2017 -
Ok if you need to stop by quick but employees the day I went in seemed miserable and unwelcoming like you shouldn't ask them for help.
Feb 23, 2017 -
Um it's old and crowded. There is lots of product on the floor but some of it is old as in the plastic packaging is yellowed. Asked for an item. They didn't have it and didn't offer to find it. Yuck.
Nov 01, 2016
Nearest Junkyards to NAPA Auto Parts - Auto Parts Of White Oak
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