What clients say about O'Reilly Auto Parts in West View (PA)
Needed to get a diagnostic on my battery, and of course it came back bad. These guys were very helpful and got me back on the road with a new battery. Dan was an absolute lifesaver. Will never go anywhere else. These guys always are helpful and willing to go the extra mile.
Saw the great reviews & that they installed bulbs, so I stopped at the West View O'Reillys today. Manager Mike greeted me, assessed the area the bulb sits, helped me to purchase the product best for me - and even installed it. I will be back to this store & appreciate the help !
Their workers are extremely helpful with anything you need. We are also having a benefit for breast cancer and they so graciously donated a basket towards our event
My recent experience at O’Reilly Auto Parts on Westview was nothing short of exceptional, thanks to Manager Mike. Arriving with no knowledge about my truck’s brake lights, I was immediately met with Mike’s willingness to help. Without hesitation, he stepped outside, inspected the lights, and kindly replaced them for me. His professionalism and kindness were truly impressive, making this experience memorable. Because of Mike’s outstanding service, I've decided that O’Reilly Auto Parts will be my go-to choice from now on. Highly recommend visiting this location for anyone in need of auto assistance!
I went to pickup the wiper blades I ordered online for my car. The gentlemen that work in there are always so nice and helpful. The manager and one of the other associates took the time to put the wiper blades on for me. That was so awesome!!
I encountered and witnessed many times a specific employee being rude, sarcastic, and dismissive to customers of color. I also heard this same employee(s) joke around with a customer who was making homophobic comments. I would not come here if you identify as a person of color or from a marginalized/discriminated background. It appears from these reviews that this is not the first time employees at this store have been described as rude and biased.
My truck died on a Sunday morning heading from Pittsburgh to Charleston, WV. Mike and John took great care of me! They brought me a battery on the side of the road and got me on my way! Thank you so much for the help!
Stopped in for a new headlight, they were quick to find the right size. A worker who was off the clock offered and successfully put it in for me. We will continue to come here for our auto needs!
My husband and I went here for a product they claimed to sell. There were 3 guys that were working, not friendly at all. Not one of them acknowledged us when we entered. We looked around for said product when we couldn't find it we went to the counter and asked for said product. The guy didn't even look up and just pointed and said over there. We just left.
Needed windshield wipers for my car that I was told I had to order and they had in stock and installed. Very friendly and helpful! Will be back for any of my car needs
Stopped in today for a few parts and Craig was super helpful. He helped me find the parts and offered some great maintenance tips. I've never had a bad experience and pick this store every time over other local stores.
was told by craig the manager i was not allowed to check my oil in his parking lot. when i went back today to get brake fluid there was someone working on their car outside, i asked and they said every and anyone can work on their vehicles in their parking lot. so im not sure if craig is sexist, or biased in some way but you should all get on the same page.
I'm kind of mechanically inclined but no expert. It's so wonderful to be able to ask these guys questions and get genuine answers. Plus the tool rental is super helpful.
I want add more stars haha! I also got a brake light repair. Totally an easy fix but when I asked the guy just to tell me which light it was he stood out in a drizzle and outright changed the bulb. I'm so appreciative!
I went in 30 minutes before closing time and needed to have my battery replaced. Jeff was awesome and very professional and friendly. Eric replaced my battery while I waited; drove off 20 minutes later with a new battery. Outstanding service.
Kudos to all the gentleman at this location for superior customer service and experience. You all, are hands down, a very helpful group of people. There are still good people in this world. And they’re at your store! Thank you for helping my daughter and me today! Your kindness was very appreciated and will not be forgotten. Thanks for making her day a lot better! Today you were someone’s hero!
The best auto parts store you can go to. Inventory on hand, friendly employees, and great prices. Truly unique and I've been going for years and will continue to go. To he only reason that they get a 4/5 is that their loyalty program sends discounts in the mail when they could easily keep them on your account or give you a loyalty card for discounts. Other than that, great place.
It is a convenient location and they always have what I'm looking for. In the off chance they don't, they go out of their way to order it in, usually next day. Brendan helped me the last few times and it was really fun dealing with him. He knew his stuff and even recommended something I never tried before and ended up really liking it. He was polite and professional and had a great sense of humor too.
I am an ASE Master certified technician. For 30 years I worked at a half dozen garages in three different counties. These gentlemen at O'Reilly's Westview store are very professional and jump to any need that you want before I even paid for my wiper blades they had them on my car already. If I lose lose my receipt and I have a part that goes bad it's either registered to the garage you had it bought from or the phone number you bought it under and whether it's 90 days or one year warranty they honor it. You can't go better than that and they have the warehouse coming two three times a day so if they don't have the part there they'll have it by the afternoon or the next morning. Those guys are good. Trust me I know
Granted I went in half hour before closing, but we needed a headlight and fog light. We brought the old bulbs with us and gave the year/make/model. These guys could not find the bulbs, and once they did it was 70 dollars just for the headlight bulb. So I walked over to look myself, ended up finding both bulbs (basic) for 16 dollars and 13 dollars and took them to the counter. As were ringing up the guy is still over looking at the bulbs and says "did you guys find it?" We say "yes" and with a nasty attitude says "well why wouldn't you guys say something?!? I'm over here looking for it! Jes** Chr***!" And storms into the back. Super rude ill never go back there again.
This is probably now my third visit to this O'Reillys store and I am sold. This time I came in needing a battery as mine had just given up 2 blocks away. I worked with the manager (not sure of his name but he had a manager name plate on) and told him I just killed my battery down the street and needed a new battery and asked to borrow a 10MM socket wrench to replace it. Everything was easy and he even got me a deal on a slightly cheaper battery considering my car was a lease and I didn't need the best one. Top notch service all around. You have officially won my business!
I just started going to O'Reilly's for automotive parts recently. The thing that got me was their warranty on their brake pads. They offer an unlimited replacement when they wear out for free that lasts for the life of the vehicle. So buy them once and never have to buy them again! The store is clean and well stocked. The employees are friendly and knowledgeable. They have definitely won my business.
Had a great experience, came in for a turn signal light bulb the man asked what type of car put it in the computer went and grabbed the right one and while he was ringing me up I said to my son now we get to find out how hard this is to change and the man immediately said I can help you with that! After I paid he came out to the car with me changed it in like 2 minutes and I was on my way! Highly recommend!
Every time I've gone in, I am immediately greeted with a big smile and a friendly hello and I'm asked how I can be helped. Once to get windshield wipers, the gentleman looked up what wipers would fit my car and then walked me right over to the shelf and I was hesitant to go with his suggestion because I figured he'd try to sell me the most expensive ones, but when I voiced my concerns he pointed out that the ones he was suggesting were the middle of the road in pricing and they were actually the ones I would have picked out and bought had he not been there with me. I went tonight to get a new battery and again, I was greeted and made to feel very welcome. The very friendly, kind woman behind the counter looked up the battery I needed, went over and got it and carried it back without a single complaint (those things weigh a TON!), all with a smile, went out to my car, and installed it while making friendly conversation. I'm so glad O'Reilly Auto has this location! It's definitely my new favorite auto parts store!
