Copart - Pittsburgh South JunkYard in West Mifflin (PA)

Young staff member was very patient and gave good advice while I was looking at a vehicle before bidding. When I won the bid they were super helpful in getting the car loaded. It was busy so we had to wait but they were fast and professional. I am currently looking for the right truck to buy as a donor again so I would definitely recommend doing business with them again

No Accountability! No Credibility! Very Disappointed! Car was taken there after accident. Went to get my items from car and license plate, prescription meds, dash camera and gps is all missing. There were 4 pills scattered in trunk but no pill bottle. There is a THIEF and a person who likes DRUGS who has gainful employment there. They are allowed to touch your property and move it anywhere they want. Then say the items that are missing. They have no idea about anything stolen. Bad business practices. Not trust worthy.

Nice ladies working here. Really helpful

I have bought 5 cars off of them this year alone and I get treated with no respect when I go to check out a truck after I was told to come check it out anyday between 8 and 5 beside the weekend, they would not let me look at it and we're very rude. I will start buying cars from IAA instead of these people there was no need to lie to me over the phone and then be rude to me in person.

Even though on their website it said that previews are still available during this covid 19 time, they won’t let you on the lot. Meanwhile they got 20+ employees walking around inside which doesn’t make sense. It’s probably safer out on their lot. Then after I drive away and request to speak with the manager he told me that they can let you... I’m a real buyer and I was possibly going to bid on 2 cars. Didn’t come out there to waste anyone’s time. Making customers play a cat and mouse game. Definitely never going to this facility. Rude staff. No explanation. They should have a manager sit out there with them, instead of hiding like a mouse.

Terrible company running nothing more than a scam business. They lied about the condition of the vehicle I purchased and have thus far refused to honor the Member Protection Plan on their website. They also falsified the title notary and further investigation into the title shows an odometer discrepancy that also violates their so called guarantee. When I contacted them to work on on solution they responded by suspending my account and will no longer respond to my correspondence. They are in violation of the FTC laws governing the sale of vehicles and return policies which does apply to online auction houses. Steer far and clear from these people.

I was little hesitate to purchase a car from this location because of all the negative reviews. But they surprised me with excellence customer service. They let us go see the vehicle without escorting us, and loaded it up right after signing the papers. Quick in and out service. Thank you Copart Pittsburgh South!

Truckers be aware, won't side load. Had to go and pay out of the pocket to rearrange the cars on the trailer, office explained it as "we are trying to reduce our liability" Shut the business and you will be worry free 100%. Worst Copart I've been so far, including trashy parking lot. Selling cars which 80% is wrecked and can't even load what they sell. Get other loads when you can, let them chock themselves!

had a great experience talking through the process of getting a car ive sold thru peddle picked up, I spoke with both Colleen and Lori and they were absolutely wonderful and kind in assisting me throughout the process! wil definitely be looking to them in the future as needed!

The staff was friendly and helpful. We had a snag because someone did not process the paperwork ahead of my arrival. But. The staff jumped in and got the deal done even though it meant they had to stay overtime.

Everyone here needs an attitude adjustment. I’ve never seen a bunch of people that hate their lives as much as the employees here. And they take it out on there customers. The ones keeping them in business. Real smart

Welcome to the worst Auto Auction in Western PA. I hope you’re ready to wait an hour+ for a single car. Also don’t try complaining cause they don’t care period. They should offer refunds for the gate fees since the service you’re paying for is so horrible. I cringe every single time I have to come here. I asked if they rent pillows and got laughed at even tho West Mifflin is the real joke.

I went to clean out my car after my accident and things were missing. Everything that was in the glove box is mainly missing. In the front doors i had head light bulbs a clear container of variety of fuses two pair of safety glasses are misses and a car part gone. The most important part is that my son's teeth that he lost were in there and they swept it out. Im very upset.

Make sure you call ahead to see If the yard is open for viewing vehicles. The GM says it's a solid sheet of Ice but I walked around and looked "Nothing but slush" they should at least have a waiver to sign say you won't sure if something happens to you. I drove 2 hours to see three vehicles, they suggested I pay for a vehicle inspection report. 20$ per vehicle. F*cking 🤡 s

Purchased a vehicle here during an online auction, for my son. Tom was so courteous and professional, good deal. Vehicle is said to be delivered the next business day, after we paid. Not bad.

The attitude of the staff is depressing. There is no customer service, only more reasons to either say no or take your money or claim you are wasting their time. I left the place almost in teàrs at the rude service I received.

Pittsburgh South is the least accommodating of any of the copart locations I have been to. Website needs revised to notify people of additional policies at this copart location. You must have and escort to view vehicles. I arrived at 3:50 pm and waited in line until my turn. At 4:03 it was my turn at the desk where I was told I could not look at a vehicle because it was after 4:00. It was stated that an escort was already in the yard showing vehicles. Only one person on duty for this added policy? The person that was waiting in line behind me left as well with the same outlook ( not going to bid on something that you were not permitted to see.) If your business hours are until 5:00 the added policy requirements should be posted on the website so customer's time is not wasted.

They will not side load! Make sure you get good money to pick up here. Had to wait 2 hrs as well as the car was not even ready.

I got to Copart at 4:45 pm and they would not release a vehicle after I had drove 300 miles to get there. They said the last pick up is 4:15 pm but the web site says they close at 5:00 pm and no mention of anything about not loading after 4:15 pm. I was very disappointed in the service and had to cancel the vehicle because I had another load to deliver in the morning.

This place is rude and inconsiderate. They kicked us out even though we drove to both copart and paid and received title. Then they said too late, when office didn’t close for another 15 min. Never give copart your business.

Mr Shay, General Manager is a great person, solved all my issues quick, car was picked up on the next day, great Service, nothing to say! keep it up!

Terrible service. Manager doesn’t know how to do his work. Office is filled with lazy staff. No class and horrible customer experience. Do not get any loads from this company.

Can not say enough good great things about this place..my husband was in a horrible car accident and when I went there to clean out car the employees stayed with me..they were so kind when I so needed it..did not expect such awesome customer service..they all..everyone that I encountered..helped me..I will never forget how kind and informative they were.Thank you all!! Great experience

Paying for a vehicle is fast and painless. However waiting to have your vehicle brought out to you is excruciatingly long. I waited 2.5 hours for one vehicle.

Sold me. Acar that they said runs and drives when I got it mechanic told me the engine is seized

Great place to pick up great deal on a vehicle. You might have to do some body or mechanical work. If you have the skill you can get a deal for transportation or maybe flip a vehicle and make some extra cash.

If you are picking a car up, have all your paperwork and be there before 430pm. Knowledgeable staff and on-site notary for titles involving Copart vehicles.