Howard's Towing and Recovery, LLC JunkYard in Pittsburgh (PA)

Pittsburgh (PA)

Address:	60 Irvine St, Pittsburgh, PA 15207
Phone:	+1 412-422-9005
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 190 Reviews
ZIP Code:	15207

Or book our professional car removal services online!

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1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

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SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Hours not specified

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What clients say about Howard's Towing and Recovery, LLC in Pittsburgh (PA)

Howard’s towed my Tesla with electrical problems. They provided excellent service and communication. They needed specialized tools and came prepared. Highly recommended towing company.

Riley Giaquinto

04/17/2024 01:59:44

Never answers. They have been contracted with the community I live in for towing needs. They have only answered 1 time outta all my calls…after calling for hours they finally did and told me they don’t service here… which my property manager says they absolutely do service here..Like if yall ain’t wanna do ur job. Then don’t do the contract!!!!!!! So we can use someone who actually responds. Cuz yinz could be making so much money off this one community…my parents own a towing company.. my 62 yr old mother answers every single call 24/7.. 3am, 1pm. Yinz are trash. First thing that pops up on google below ur business is ur bad ratings to the BBB

Sarah Jean

03/06/2024 03:04:19

They got a scam going on! Had my daughter’s car towed by Travis Towing to their lot illegally! They stole her car when she had a permit in her car in the middle of the night! The maintenance guy said they just came and took it but Travis Towing said the maintenance guy told them to tow it! Soooo someone is a damn liar!!!! My daughter lived in the God forsaken apartment complex for 3 years now! Now to get her car back they want $250 cash. You illegally took my daughter’s car, you stole it now you want Cash to get it back!!! The police conveniently did nothing….. Maybe people in the apartment building can’t afford to file charges with a magistrate but I do! You illegally stole a vehicle from a parking lot that my daughter has paid rent in for the past 3 years! It’s licensed & insured! You made a huge mistake!!!!!

Poney Linda

11/09/2023 22:05:46

This review is mainly about my sister's terrible experience with Howard' Towing and as a result of her experience, I, too had to deal with their unprofessional attitude and business style. My sister was parked in a "No Parking - violators will be towed" zone. She noticed other vehicles parked in this lot and was told by someone that it would be OK to park their temporarily. After about a half hour, she went outside to her vehicle and found two guys lifting her rear wheels off of the ground (she was pulled into the parking spot, facing a block building). She explained her mistake and what she had been told and offered to move her car right away. The two cigarette smoking men told her that they HAD to tow her car because it had been "entered into their system" already and they would get fired if they didn't. BUT she could pay $180 and her car would be released. She agreed to pay the fee and they began to lower her vehicle back down as she went back inside to the ATM. Apparently, they do not have the means to process credit cards and accept CASH ONLY (how convenient for them!). When she went inside she told another guy in there that they were towing vehicles so he went outside. My sister went outside also and they were lifting her vehicle back up! She paid the fee and asked why that man was allowed to move his vehicle but she still had to pay the fee. They told her "Well it sucks to be you because you have a nice car and he doesn't". HOW PROFESSIONAL. They took her $180 and gave her a receipt and she asked why they aren't towing others. They said they would be back for an SUV there (which they never did, makes you wonder if it was a decoy vehicle to ease people's feelings about parking there). Makes me wonder if these guys didn't just pocket the money for themselves. I called Howard's the next day, explained the situation and asked to speak to Howard. They gave me another phone number. I called that number. The lady told me "Howard is under a truck right now. He isn't much of an office guy so your best bet is to e-mail him or fax him and you may not get a reply until 2 AM." Again, very professional. I agreed and sent an email to the address I was given and then waited 3 days. The only responses I got were bounce-back emails saying that the address didn't exist. I called again and demanded to speak to Howard and left a message for him to call me. No phone call. My sister even left a message saying her car had been damaged (it hadn't, we just wanted to see if they would return the call) and to call her ASAP. NO RESPONSE. I then called the next day, and demanded to speak to Howard. I told them Howard had an hour to call me back or else I was headed to post my review. I got a phone call in 59 minutes but not from Howard. It was from the guy I spoke before saying Howard was at a funeral (understandable, if that was case) and he was going to try getting a hold of him. I told him I expect a phone call in the evening or the next morning. NO PHONE CALL. Howard, I gave you plenty of opportunities to avoid this review. You refused them all by not returning my phone calls. I had a complaint with the remark that was made to my sister and how she was treated. Apparently, that does not matter to you. Yes, my sister and I both know she was in the wrong by parking where she did, but the comments made to her by your employees were out of line. If you read other Google reviews, you will see Howard responding saying "Give me a call and I will make this right". Sure, Howard. What you really meant to say was, "Give me plenty of calls and I will ignore them all." Be cautious if you decide to solicit Howard's services.

Brent Panepucci

10/11/2015 12:45:35

AWFUL! Avoid at ALL COSTS! Not only do they charge $210 (WAY higher than normal market rate) for towing a car, but they’re terrible service doesn’t even make up for it. I called the number to ask to get my car, and the man told me he would meet me at the shop at 4:30pm. So arrived at 4:35pm. I then get a call saying he’d be 20 minutes late, so I had to stand OUTSIDE in the FREEZING 20 degree weather for not 20, but 25 minutes, until when he showed up at 5pm, just for the man to rudely serve me. He pulled up in his truck, beeped the horn and pointed at me in an annoyed matter to come in and sit in his truck while he writes me up. Doesn’t even say “Hi” or “Hello” or “I’m sorry for being late,” just looks at me annoyed and says “Drivers License??” I hand it to him, and he finishes writing up the check. Then, I politely asked for a discount because of his tardiness and shortness/rudeness with me on the phone. He huffs and puffs and rudely just says “no man” and then I begged him for a discount politely and he took off a meager $25 and proceeded to talk about his “shitty ex-wife.” This was AWFUL. This place should be shut down by the federal government for being a price gouging establishment. Their service is terrible and even the shop is just horribly disgusting. I would give 0 stars if I could.

Joe Galante

09/09/2020 22:11:47