Magills Towing in
Pitcairn (PA)

I called for a 3 mile tow of tractor and trailer. It’s illegal to tow truck and trailer together in Pennsylvania so I was quoted $1500 because they had to bring 2 trucks. They brought 1 and towed my tractor and trailer together and still charged me $1500. Bait and switch with horrible business ethics. I’m definitely not gonna stop here and allow them to mislead ppl in need. Then they give you their tails to kiss when you try to dispute it.

Greatest service I have ever had with an mechanic. They are my one and only go to for all my car issues. They're professional, kind, and great at fixing cars. Hands down the best of the best a literal hidden gem, highly recommend!

Just watched one of your tow trucks go around cars that were exiting the turnpike to get onto 22 after there was just a big accident for him to pull over on the side of the road right after he went through the exit. Was not a very safe driver considering that he should be. I will never use this service. I can tell you that much if that’s how their Tow Truck divers are trained to act in that kind of traffic

It's a very bad company, it's very exorbitant prices, I don't recommend it at all, they asked for $800 for my two days. And they issue invoices because of false and wrong things, extra charge I show the invoice to other attractive companies and they are very surprised

We broke down on 76. Magills was friendly and fast at getting us back on the road. Definitely recommend!

Good service , They came and helped me tow my truck on the night of July 4th. Thank you guys

Needed an enhanced inspection. Kelly was lovely on the phone. She told me she'd need my Car for three days, got back to me within several hours of my dropping it off, and the shop had it all ready for me by the next day. The work was done cleanly and professionally, and I did not leave feeling I had been taken advantage of. I will be returning to Magills for future automotive work, provided they'll have me.

Warning to all who may potentially use Magill’s Towing… they are very over priced and will charge you and extreme cost for thier services. One singular tow, NO MATTER THE MILEAGE OF SAID TOW, will cost you $300.00 not including any other services. Stay away!!

Magills Towing charges towing fees that are almost 4x the national average, and they are the towing company of choice for the Monroeville Police. Unfortunately, I slid on ice and hit a curb, making my vehicle undriveable. The police officer called Magills without first allowing me to call AAA. I was shocked and horrified when I picked my car up less than 48 hours later, and Magills wanted to charge me $1000. They were clearly trying to take advantage of my insurance. Unfortunately, my plan had been to pay out of pocket, so they were directly taking advantage of me instead. While they removed the storage fee, their towing ($475) and admin ($325) fees amounted to $800. I would never allow them to tow my car anywhere. If you are in a similar situation to mine where the police arrive before you can call AAA, I would have them only move your vehicle to the side of the road or the nearest parking lot, I would not allow them to take the vehicle to their lot. If you can, I would call AAA before calling the Monroeville police so that Magills is never even involved. I also want to add that they only towed my car 2.9 miles. Just for the towing fee alone, I was way over charged. According to JD Power, the average cost of towing a vehicle (in 2024) based on distance was: 5 miles or less: $35-$125 40 miles: $125- $275 100 miles: up to $600

I am a 67 year old widow that has a pacemaker and defibrillator. I have arthritis and walk with a cane. Magill's Towing took my car. Here is what happened. September 7, 2024 I was driving on Old William Penn Hwy. An oncoming car was headed for me blinding me. I started breaking and moving to my right. I didn't know that there we boulders there and hit them. My passenger side front wheel was broken and there was damage along my back side door door. This was my first accident ever. I wasn't hurt bad more shook up than anything. So I call 911. When the police arrived I told the officer that I wanted to call Triple A to tow my car. The officer said no that my car needed to be moved because of where I was so he would call a tow truck. The officer said that Triple A is to slow. I told the officer that I couldn't afford a tow truck. The officer told me that my insurance company would pay for the tow. I had no choice but to let MAGILL'S Towing take my car. They arrived in about five minutes and loaded my car on a flat bed in about four minutes. So first thing on Sunday morning I called MAGILL'S Towing and they told me that they weren't open until Monday at 8:00 AM except for towing even though their ad said open. So Monday September 9, 2024 on my way to my cardiologist my son and I called. MAGILL'S Towing but they couldn't tell us how much. The said that she would call back so I told her that she could talk to my son. MAGILL'S Towing never called so after the doctor we drove over there. At first I hesitated to get out of my son's car, they have a grown German Shepherd walking around with out a leash. After I got out the car they called the dog. So when we walked up to the counter and asked if I could pay for my tow so that I could have Triple A come and get my car. I was told $1476.00. I told the receptionist that I couldn't afford that. She asked somebody and told me $976.00. I told her that I still couldn't afford that. I asked how much to get my license plate and personal items out of the car. I was told $300.00. I didn't have that either, ( I live on a fixed income ) a few days earlier It had cost me almost $600 for inspection. So I am broke. They said something about me giving them my Title plus a fee. I said no. So I left and went to my family doctor. I cried my eyes out. So Tuesday someone got them to sell my car to a parts store for $900.00. I couldn't remember where I had put my Title after my husband died. So I just gave up. They kept my personal license plate, my Christian cds, spare change in the center console, my club to keep my car from being stolen, a crate for my ministry stuff, ( I just started a Grief Group Ministry and as a widow on Social Security it's ruff ). Any way MAGILL'S Towing were cold hearted and mean. My heart is already broken and they just stomped on it. That car had a lot of sentimental value.I was told yesterday that MAGILL'S Towing purchased a tow truck for a million dollars. So I guess that is why they robbed a poor sick widow. I hope that everyone that reads this finds someone else whenever they need a tow truck. Please pray for me because I don't live near a bus and I don't have the money to buy even a used car. I have to make all my doctor's appointments for my son's day off. I really hope you take your business to nicer people with a heart.

I worked overnight woke up too my car being towed! Long story short. The police had my car towed and I live a block away from this place! My car was towed there and there for approximately1/2 hr.I called they told me it was $600 to get my car out!!! Tears instantly fell the lady was nice she said she would call the owner to see what he could do. He told her he would allow me to get it for $300. Some may feel ok that is half off! I’m still in tears totally over paid for my vehicle! I never paid so much in my life! That’s was like an out of state tow price when I’m only 2mins away!

We needed a tow truck in the middle of the night and had no idea where we were. This was the only towing company that answered the phone that would come out. The receptionist (Debb) was amazing and so was the guy who came out with the truck. I didn't catch his name, but he was polite and super fast in response time.

Magill just charged me $657 to flatbed my car 12 miles. and I question what is the $300 EPA surcharge impound. There were no fluids leaked on the road. And my car was towed to a private lot not to Magill. I am familiar with the prevailing rates of tow trucks in this area. I just had another automobile towed from Jeannette to Scottdale 17 miles for $200. And I had my auto towed to dealer Liberty Ave., Pittsburgh, for less than half that amount.. I realize he is contracted with the Pennsylvania Turnpike. But is he permitted to gouge customers because he is monopolized on the turnpike? His driver was rude and condescending. Made disparaging remarks about competitor lander towing. I wish I could have used Lander towing. This is not the first run in with Magill. I can go back to 1975 when I had issues with them. Stay away from them if possible And why won't he accept my automobile insurance and unless they can stow my car in their lot? Forcing me to pay their lot charges or not use my insurance. Stay away from these crooks

Company driver got the trailer stuck on the turn, police came and called Magills Towing. The job took under 10mins and the charge was $1750. The towing is located 4 miles away from a place where wrecker was dispatched to. We had similar situation in Oregon, where due to road slide the trailer got stuck, the wrecker traveled 20 mins each way and did the same job and the charge was $420. Absolutely horrific business ethics, making money off of people in need.

Absolutely overcharged for wrecker services ($700), then when they didn't get a paid quick enough for their services, they threatened me to charge $50 for every 15 minutes. It was afterhours and took a little bit longer for processing, but a little bit of patience goes a long way. I use wrecker services often but have never paid more than $200, and that was in Miami of all places. They told me originally that the service would be $350, then doubled the rate because they needed a second driver to get this unit moved. I have never seen nor dealt with this before.

This business is such a rip off. State police filled out a report for fender damage and flat tire. This company towed the car and now they won’t release it unless $1438.12 is paid!!!!! For a flat tire?!?! Trying to reason with them is pointless. The office said there was a tow charge, hook charge, hazmat charge and other fees. Again for a flat tire?!? Of course you would add charges when you see a teenage girl driving. I would never ever call them or deal with these people. If I could give negative stars I would.!!!!!!!

Caught a flat after moving to the area -- knew no one and no places. Magill's was the first "garage" I saw. They repaired the flat and were friendly. Over the years I've come to know the staff and can rely on them for consistent troubleshooting and repairs. Their pricing is not bargain-basement, nor is it excessive. Quality work, always willing to make things right when things go off-book, and generally great people! Aside: Of course, folks that got towed for doing things they shouldn't be doing leave negative reviews. This is a positive review from a customer of 10 years. They have earned my business and respect in an industry where both are hard to come by.

Car was towed into their lot with no notification to me. I found out where my vehicle was parked and then who towed it more than 45 days. $75 a day pmyz towing and taxes. Legalized theft but seemed to be the norm for the business. Over $4000 bill for a car that i paid $4600 when i bought it. My case is a stolen and then abandon so I had no clue where the vehicle was sitting only an excuse of the city notifies the owners and they're behind notifications for months

We had a late night blowout on the turnpike. The service technician who came out to get us out of the situation acted quickly and was extremely efficient at getting the vehicle back on the road! They were an absolute life saver, would highly recommend due to their response time and knowledge to quickly and correctly get you on the road!

I got a 33 foot travel trailer stuck in the mud after catching a slide while parking. I called at 4am and the driver was there in 40 mins. Zack was so helpful and went above and beyond. He cut down tree branches even to protect my awning from damage. This was an extremely complicated job and it took 4 5 hours to get it out. He was persistent and promised we'd get it out in one piece and we did, relatively unscathed. The price was MORE than fair especially considering the complexity of the job and the time of night. If I ever need a tow again I'll be calling them!

They were awesome! It’s 4th of July weekend and they were the only ones that answered the phone! Told me that it would be 35-45 min or sooner and showed up in 13 min or less! It was a flat bed which I love and the guy was really nice and was quick hooking my car up! I will definitely recommend!

Magills showed up on time as promised to tow my ‘68 Dodge Charger. One of the wheels was locked but Joe did a great job getting the car loaded onto their flatbed with care. Really nice guy. Cost to tow approx 20 miles was very reasonable and was as quoted upfront. Would use again without hesitation. Thank you!

The absolute worst experience ever. My vehicle’s alternator and battery went as I was on Pa Turnpike 76 approaching New Staton. The tow driver from Magills didn’t know how to put my vehicle in neutral so he dragged my vehicle onto the tow trucks with the wheels SIDEWAYS!! I was charged $856 to replace my alternator and battery. The next day I went to pick up my vehicle and it was making all types of rubbing noises it wasn’t making previous to being towed. I left the vehicle there with a note questioning the noise. They call me the next day saying “Oh your wheel bearing is cracked and needs replaced”. I replied “Did your workers not here all the noise coming from my tire when they pulled it out the garage”? They charged me another $700 to replace the bearing. The problem was still not fixed and They were trying to charge me more for additional repairs. I just took my vehicle and left. I would never recommend their service to anyone.

My truck died. I Googled "tow truck near me" on my phone, got Magills. Guy on the phone was perfectly friendly. Their tow truck got to me pretty quickly. They towed me about 7 miles to my preferred repair shop right near my house and dropped my dead truck off right into a parking spot on their lot. I was less than a half a mile from home at that point, and was happy to walk, but the Magills driver insisted on dropping me at my house. Nice guy. Total cost for the tow was less than I expected it to be. All good.

HIGHLY RECOMMENDED ---- I was a big dummy head today and backed our camper and my minivan into the yard (even though my wife said it was a terrible idea). well, when I tried to pull it back out, the van just dug itself down into the lawn! Magills showed up in literally 5-7 minutes and got me out in a hurry! The driver (Mark or Mike, i forgot because I suck, sorry) was super friendly and got my van out in a hurry and also helped us push the camper out to the street and we were able to get it out too! Thanks Magills! ---- HIGHLY RECOMMENDED

Locked my keys (and every thing else) in my car while parked at a gas pump. Ugh...borrowed the gas station phone and called Magills. Of course they have to tell you 45 min or less. But guess what?? 10! 10 minutes. The service guy was very young but awesome at his job. Super professional and very polite. I want to give more than 5 stars. Good job.

Two weeks ago my car got towed to Magill’s Auto Service. I asked if they could put on all new snow tires while my car was there. They said that they would check to see if I needed them first. I did need new tires and they quoted me a great price, which made me a little skeptical. It was $200 cheaper than the price I got quoted at a local tire place. When I picked my car up I was pleasantly surprised to see the bill was exactly what they quoted me. It is now two weeks later and the car is running better than ever. It used to rock back and forth when going around turns, but that is now fixed. Everyone I talked to over the phone and when picking up the car was very professional and friendly. I highly recommend Magill’s Auto Service!