Recommend by AAA. HORRIBLE !!!. We needed a tow from Pep Boys to #1 Cochran (less than a mile). They said our wait time would be 5 hours. Absolutely unprofessional !!!
Billy arrived soon after I called AAA, changed my flat tire at the Getgo lot in Carnegie and had me back on the road quickly. Very efficient and courteous. Outstanding customer service!
Charles Jester came from your company to change my flat tire. Today is Christmas and it is cold outside. He was prompt and very polite. He changed my tire out in the cold. And I got home safe with the spare tire on my car. Thank you to Charles Jester for helping me in my emergency situation and getting the spare tire on my car quickly and securely.
Sam (dispatch) and Chase (driver) are life savers!! Got stuck in the bad weather today, stressed out of course, but these two great people made the morning much better!!! I can’t thank them ENOUGH for their help seriously!
These guys are pretty quick only once did it take them longer than 15 20mins took them 5hrs I kept getting the run around but they all told me not to go to horne automotive and I still went I wish I would've listened because that garage ripped me off over 3k they never fixed a single thing on my car I went elsewhere and I have every part he claimed he fixed on my porch they're all original parts on the car.
Christian responded promptly when my car broke down and towed it to the dealer. He was friendly and very professional. I highly recommend him and Advantage Towing.
Jason M. from Advantage Towing came out quickly on a Sunday morning when my battery died. He diagnosed the issue, replaced my battery, and was super friendly and professional. Highly recommend!
My car had engine light on and will start only intermittently. I called AAA and they summoned Advantage Towing. Antonio arrived shortly, loaded my car on the flatbed and towed it to the destination. Excellent service!
Demetri was knowledgeable and professional. He was able to replace my battery quickly to get me back on the road. My car was fixed within the hour I called AAA.
My car would not start this morning, only days after a thorough inspection and service check. I called AAA and received a call from Advantage Towing within literally seconds of making the service request. Ramy arrived within the hour and replaced the battery very quickly (the battery was so old that I wanted a new one to ensure that we would not have any more issues). Ramy was great; excellent service!!
Great service!!! Tow driver Timmy really provided me with top notch customer service yesterday. My starter went in my pick up truck. And He was very knowledgeable about it and was able to get me started up & saved me whole alot of money on repairing it.showed me a video of what was going on under the truck.and I was able to fix on my own last night. I really appreciated the honesty of the driver .
Dmitri went above and beyond. He could have jumped my battery and left. I would have been happy, but he stayed and cleaned my battery of corrosion. And I mean he really went to town on it. Very impressed by the follow through, care of detail, and doing more than expected. My battery looked like a someone crushed cement on it and now it looks brand new. Thanks Dmitri!
AAA is how I found advantage towing, they’ve towed many of my cars through the years and the service has always been great !! today Tyler was SUPER quick to respond and get to me, he was also friendly and professional. Thank you!!
Blew out my left front at exit 69A on 376, right on the bend. They were quick to get there from AAA, the driver was great and was so upbeat even though he hadn't had power for 2 days due to weather. Great Job guys!!!!
My experience with Advantage towing was beyond great. CJ my technician was not just on time he had to tow my car out on fist bed. He gave me details of what he saw for my reason or tow and sure enough McNeiley auto said the same as CJ. My car was blocking a busy parking lot entrance 1030 pm , CJ also worked to get my car safely on tow truck bed out of the way. Appreciative of his thorough details of needing a tow. Great experience with Advantage towing.
It's Christmas Eve, I've hit a rock that got stuck under my car and ripped out.... something. Called AAA and was lucky enough to get Advantage Towing. The driver was great! He was there in about 15 minutes, he raised the car removed the rock and towed our car back to our house. Then, he raised it again to help us secure the part of the car that was hanging down with wire. He was a own personal savior lol. Thank you Advantage Towing!
Dispatched via AAA. Was worried the wait would be long but only took about 30 mins. Driver was pleasant and very careful with my vehicle which needed a tow due to battery/electrical issue. Had to unload on a hill after the tow which required some skill and experience. This guy new what he was doing!! Definitely would call again and recommend.
My boyfriend’s car needed a tow today after the starter randomly failed 30 minutes from home. Tim called from the road to confirm his arrival time, showed up earlier than expected, verified before towing that the car couldn’t be fixed, jimmied the car out of a pretty tight spot to get it up on the flatbed quickly, was pleasant to chat with all the way home, and even helped us push the car into the garage once we arrived. Told us he has 14 yrs experience and it really showed… this job would have been a nightmare for someone without superior skills at their job. Great job, Tim! If I ever need help with a tow I hope you’re the guy they send every time.
Had to have my car towed 2 separate times. Advantage was called by AAA both times. The drivers were very careful with my vehicle and very nice. They arrived in a timely manner. They communicated with me via text as I waited. I would recommend this tow company to anyone without hesitation.
My EV suddenly would not move while in the garage and AAA dispatched Advantage to tow it. Dontay arrived before the time AAA mentioned and was extremely courteous, efficient, and careful to avoid damage. He's very strong too as the tow involved him manually pushing the car uphill to align it with the tow truck. A service is only as good as the employees who provide it and Dontay represents Advantage in the best way.
Used Advantage as part of a AAA roadside assistance claim and was very happy with their service. Driver was friendly and showed up a lot sooner than AAA estimated. Was helpful at recommending a tire shop for my flat.
The company was dispatched to my vehicle via AAA. They were very responsive and able to get to me in less than 30 minutes. Although I did not end up needing the tow, I really appreciated their understanding. They did not get irritated even though they had already made the drive to reach me. If I do need the service moving forward, I will request theirs, and also recommend to friends and family.
Had to pull over after realizing my tire was flat on 376E right before the Carnegie exit during rush hour which is arguably one of the worst spots to be at if you're having a car issue. Timmy was the driver assigned to me and he is/was an absolute blessing. He got my car and I off of the parkway first and dropped it at a safe spot to change out the tire. Timmy's hospitality is what we need more of in this world and I appreciate it again for him going out of his way to make sure I was safe. He put an emphasis on not just sitting in your car on the side of the parkway while you're waiting for your driver because you just never know with how people drive these days. Thanks again Timmy - Eric H
My car wouldn't start. I had to call AAA who sent Advantage Towing. The technician, TIMMY, was awesome. He got there so fast, knew just what to do, and had it done in minutes! I needed a jump and I was surprised I didn't need to sit there for awhile afterwards before driving like in the old days. Timmy was so professional, yet very friendly and nice. He really made my day. If you need help I highly recommend Advantage Towing and I hope you get Timmy!
Thank you to Advantage Towing, sent through AAA, for a job well done!! Tow truck driver was prompt, kind, friendly, and knowledgeable. He took great care in loading my car on to the flat bed. He also called me, to let me know my car was delivered safe and sound at the mechanic's shop destination. I couldn't be more pleased with your service!!
I've had some real horror stories with AAA providers, but advantage was really great.They communicated every step of the way, were honest about timelines, and showed up when they said they would. My driver Rizzo was friendly and skillful in loading and unloading my poor car.
