What clients say about O'Reilly Auto Parts in Bethel Park (PA)
Fast and easy service. Employees were eager to help and assist with what I was looking for. I knew exactly what I needed so I did not need help finding the item, and they even offered to help install the wiper blades.
Called about a battery recently. They gave a few prices. The battery I wanted is an upgrade from the OEM and they had it in stock. Went there and the service was quick and they were friendly, polite and professional. I do wish the parking lot was easier to get in and out of but there isn't much anyone can do about those things. I've grabbed odds and ends at this store before. Never had a problem and I've always left with the correct parts.
Just walked in and the staff member was so incredibly helpful! Thank you so much for sharing details of the product I was looking for and additional information!
O-O-O'Reilly... Auto Parts.. Whoooo!! Love O'Reilly AP, has what I need and then some. In stock performance parts is a huge difference between the competition.
These guys Rock!! None of their competitors carry the product selection available here . From standard parts like brakes & alternators to specialty stuff like oem color match paint , switches /electrical components , body panel clips & hardware, part pullers , exhaust components, etc etc , these guys probably have what you need and if not, can get it tomorrow! Seriously, why would anyone go to Autozone ,Advanced or Napa with an Oreilly’s nearby ? I don’t benefit by saying any of this but do believe they’re the best !!!
Helpful, friendly staff, good selection. Once installed a battery in my MINI when employee at Auto Zone told me he "wasn't allowed" to install batteries anymore.
This place is great, they have a large selection of tools and accessories. The staff is very courteous and knowledgeable. If you need something for your vehicle, they probably have it or can get it.
Auto parts stores are all alike. They sell parts and accessories. If they don't have what you want, they order it in for you. What makes the difference for me is customer service and how I am treated. O'reilly Auto Parts in Bethel Park Pennsylvania fits my bill for par excellence in customer service.
I went to a DIFFERENT auto chain I wont name before coming here. Stood around at the DIFFERENT chain for 20 min on my phone trying to find the correct parts I needed for an oil change for 2 cars. The DIFFERENT chain did not have a booklet available to match the correct parts by make and model, no one asked me if I needed assistance, and grew increasingly frustrated trying to locate the parts on my phone which was surprisingly confusing, even for a tech savvy (but not auto savvy) person. As I was poking around on my phone I noticed that the DIFFERENT store had a very low rating somewhere (I thought it was google but now realize they have an average google rating. Not sure where I saw the low rating but I did see it somewhere), but THIS nearby OReilly Auto Parts had close to 5 stars. Decided to ditch the other store and drove to OReilly.
The second I walked into OReily one of the employees (didn't catch his name unfortunately) asked me if I needed help immediately. Helped me find oil, oil filters, a starter oil change kit, and a hydraulic jack, and then walked the jack to my car for me so I didn't need to make two trips. I rarely leave reviews for anything, but had to call this out. Thanks for the AMAZING service guys, I'll be coming back to OReilly any time I need an auto part!
Excellent service and very friendly. Rafaelle was very knowledgeable and polite. He preformed a battery installation for me and made sure my vehicle started to assure that I got what was needed.
An innocent mistake has led to a full blown issue for me. The employee reversed the negative and positive posts during the battery installation and blew 5 fuses including one that was very difficult to remove. After 2 hours of wrestling trying to remove it the employee was unable to and i had to seek the assistance of a relative nearby. To make the whole thing deserving of this rating; they don't have an appropriate fuse to replace it with and offer to order me one, promising it will be in early the next week. One week later I havent heard a peep even after calling in and checking. This could have never happened. Very disapointed
I went in yesterday with my mask on to buy some paint there wasn’t a mask in sight I asked them if they were wearing masks they looked at me like I was crazy I won’t be back
One of the best parts store in local area now O'Reily's gets all my parts business from here on out. The staff was very helpful and polite. When I entered I was greeted by the sales person who was on the phone with another customer. They offered me a cup of coffee and helped me get all I needed. This is my new favorite auto parts store. They will be opening a new location on Route 51 closer to me .
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