What clients say about TLV Repair & Towing in Gardners (PA)
Never in my life experience the unprofessional behavior with no other auto shop in my life….Lies on Lies with no result.these guys had my vehicle for a month smh for a fuel pump for them to continue to order the wrong part. Worst experience in my life…. What a nightmare
I came in the day after Christmas with battery issues and in need of an oil change. They were able to help me out immediately which I very much appreciated as bad weather was coming and I had to make a trip out of state the next day. They were very nice people.
Took my truck to him to get it running sends me home saying it’s fixed after I payed him 1400$ to do radiator fuel pump and fuel tank breaks down on way home proceeds to say oh there must be rust still on the line takes it back charges me another outrageous amount for something that was his fault for letting me leave in the first place and destroying it to throttle body and the TBI injectors also done I have a three grand into this truck and the guy couldn’t even flush the coolant system when he replaced the radiator. Also, he claimed he painted the gas tank, which he didn’t. I do not recommend anyone taking the vehicle there ( update the new fuel tank installed is leaking gas all over my driveway the owner told me 4 weeks ago he will be here to pick it up and fix it on his own wallet now when I can no answer I’ve left 2 messages this place is a joke also the reason he couldn’t come get the truck at first was because my tow truck is down as soon as it it up your first on list anyway we all no the next step I’m gonna take ) guy screwed me and I have all the proof I will be uploading pictures of my ruined driveway and the work he lied about… 9:16 am on 11-4-25 I stoped in to talk about him honoring what he told me that he was going to pick up my truck and fix it on him. He then stated he meant to call me and told me unless I take my review down he won’t work on it then got belligerent. Here are the photos of my driveway and underneath my truck to fuel leak leaking today 11-11-25 I laid underneath the truck and found that the new gas tank that he claimed he replaced and painted is none of that. It’s a old rusty tank that has a hole in it. That’s leaking gas that he tried to Epoxy. I am posting the picture now of this terrible rigging work that he has done. I will be taking him to court. Turns out to be some type of Epoxy/RTV and he tried to shove gloves as you can see in pictures, literal hand gloves to try to plug the hole in the gas tank that he lied and sold me
Excellent emergency tire repair service!
I had an emergency tire repair and was referred to TLV Repair and Towing. They got me in right away and had my tire replaced quickly and professionally. Harry and Sheila were friendly, honest, and explained everything clearly. The price was fair, and they made a stressful situation so much easier. I really appreciated their fast service and great attitude — I’ll definitely be going back for future repairs. Highly recommend!
Last year I took two of my cars to be inspected at this place. The first one was fine and I knew it would be since I do my own work on my cars and follow up on the rules books for inspections. So I then took my other car down a few weeks later after looking it over before taking it and was called back later in the day saying that there was a list of things that needed repaired. First was a courtesy light that he called a turn signal saying it didn't blink courtesy lights don't blink they indicate the direction you're turning. Secondly your horn doesn't work I said obviously you're not pressing it hard enough press a little harder than it worked. Then I needed an odometer a new one because the display was out well it was just working the day prior because I renewed my registration and wrote the mileage down I said I'll come down and check it out. I got there and all you had to do was turn the dimmer switch up to see it kind of shady that it was turned down anyway since I don't do that. So after showing him all the things that were fixed or not even broke to begin with he had an attitude and finally decided with me and let me go. fast forward another year I decide to use the garage again one because it's local two because I was intrigued to see how this time would go. I dropped the car off and got a call later that night now mind you the car was only driven 5,200 miles or so since last year and I had previously put some new parts on it. So the call said I needed rear brakes they were too thin, I needed front brake pads because one side was cracked, and also a a-arm bushing which I inspected and it turned out okay as well. So I picked up the car saying I was going to do it myself and bring it back after paying the $80 inspection fee which I've never heard of. The next day I tore into the car and not to my surprise actually I found the brake pads measuring nearly a quarter inch thick on the rear over three times legal limit. I inspected the front brake pads low and behold I didn't find a crack anywhere and of course the aren't bushing was okay like I said. I called back and made an appointment and told them that I had made the repairs and I was to bring it in the following day. When I got there the owner I guess said she had to take the car to a different garage to have a sticker placed on it and needed to call and check the availability well why did I even make an appointment with her then? She said then well if you just want to take it to the garage you can but you'll have to drop it off. Obviously I'm fed up at this point I don't even say anything to them go to the next garage they asked me for my registration insurance I asked why do you need to do an inspection too, the answer I was given was yeah pretty much. So I gave him the key and I said well good I'm sure you won't find all the bogus crap they did and left. About 3 hours later I received a call saying my car was done and it could be picked up shockingly no repairs were needed. You think this guy would be a little bit smarter and not so dumb knowing I called him out in his crap last year but obviously he's just a con artist I hate to see anybody get something really fixed there if it's something for safety please please inspect it closely. Oh and let me add to the story by saying this they were told that I said something at the other garage and of course now they don't want my business, kind of ironic isn't it? Just wondering how many people you're going to get away with scamming now
I had a great experience with TLV Repair & Towing! They were super nice, patient, and truly understanding of my situation. It’s rare to find a company that treats you with this much respect and kindness—especially during a stressful moment. They made everything easy, and their professionalism gave me so much peace of mind. I highly recommend them to anyone in the area needing towing or auto services. Thank you TLV for being so dependable and kind!
Harry absolutely saved the day when he freed my truck from sinking in the mud at Camp Thompson last night. After trying to avoid an oncoming vehicle going tge wrong way on a rocky pathway, my rear tire sunk into some mud when I pulled over to make room for the other vehicle to pass. I was sunk in a full tire deep! Harry was amazing. He was compassionate and was very professional and reassuring. This was my first ever time getting stuck and he absolutely knew what he was doing. When I was on the verge of tears from fear, he was so charming and made me smile! This rescue was difficult because I was in an area with no signal but was able to get one 911 call out. Park Ranger Eberly was also fantastic in helping to get the truck out. Their response was so fast. They saved the day and the camp got their treats! I highly recommend their services and will definitely call them again if we break down.
Came to tow my vehicle in just a few minutes after calling, and on a Sunday! They recommended a close by repair shop that was right next to restaurants and a hotel.
I got stuck at Pine Grove Furnace and TLV was there within mins. Had my car fixed in no time and was very fair/transparent about cost. Would definitely recommend.
Driver showed up with the vehicle promptly and a last minute change of destination for the vehicle was requested. He had no problem with that and was extremely courteous.
Called to get a quote and the customer service I was provided was 10/10! The kind sir on the phone had such a friendly attitude and offered to go above and beyond! The positivity and energy was very much appreciated. Not too often you call in for a quote and end the call laughing and smiling!
Harry is great. I was visiting PA from NC when I hit a deer at 9:30 on Friday night. I called TLV and Harry was there in 20 minutes to tow my truck back to his shop. Monday morning he called to let me know what had been damaged and what my options were for sourcing the needed parts. By 4:00 he had me back on the road. Harry was very professional and courteous. I could not have been happier with TLV and have already recommended TLV to family in the area.
Thanks Harry and TLV for the super job!!
Harry is awesome !!!
He went above and beyond the call of duty by actually delivering the vehicle straight from the truck, and INTO the garage. His level of skill was obvious, and I would highly recommend him for any towing needs !
Harry came and picked me up in a jiffy while I was alongside the road. He had me to my destination in no time and everything went smooth. I highly recommend TLV.
Very nice people I go to them with all my work and when I need answers. There prices are good and they welcome you as family. I love just giving them a call to try to get a problem resolved over phone. There towing is awesome too I had a lifted truck that other companies wouldn’t tow and they towed it with no problems. I would consider them 24/7 for anything. Thank you guys for being local and my one call away mechanics/towing
They were great! After my daughter had an accident they were there on time, Price was reasonable and def very professional and knew what they were doing. To took great care to what they were doing. They def made a bad situation alot easier.
Truck broke down up in the mountain while deer hunting. Gave them a call after dark and they were on the way! Very courteous, and 100% respectfull of my vehicle. I would recommend them to anyone in a heartbeat. Many thanks for there help.
Wow!
I've dealt with quite a few towing companies over the years and never, ever has anyone shown up so quickly, with smiles on their faces and maneuvered my horse trailer hauling truck out of the pasture where it stalled! All without running over a single chicken, duck, goose, dog, or horse, all of whom were in the pasture checking out the tow truck!
They have been my mechanics for over a year and go out of their way to help! They know what can be wrong with your car just by explaining the symptoms over the phone. They are VERY knowledgeable and I would recommend them to anyone!!!
Friendly, understanding and gets the job done!! My Dads truck was in an apple orchard field and they got us out when 2 other towing companies turned us down. This guy is awesome
I called TLV to assist me with a stuck tractor. Harry came out to take a look and let me know that it was just a little too muddy to try and get it without damaging my yard which he did not want to do but he would come back in a few days.
Harry came back a few days later with Sheila once everything dried up and got the tractor out in a few minutes.
Harry is really nice and I highly recommend his company!
Was a great guy to deal with. Reasonable price and readability available on a Saturday to pickup a wood boiler and set on our trailer. All around awesome guy.
The worst auto repair i ever experienced. I owned my own shops in new york and florida and i never experienced such incompetence he replaced my timing chains and put the parts in wrong made damage to my engine. It ran better before i brought it to him it never had a oil leak but now it does not run right and has perfuse oil leake from the engine. I brought it back to give him a chance to rectify the damage he did and to no avail he had my truck for two months and didn't even look at it or touch it the battery died in it he had it so long kept telling me Im going to get to it on Tuesday for 8 weeks of Tuesday's. I got fed up with his incompetence and lies. I took my truck back from him. And he was mad at me i gave him all my patience i could but one year i couldn't drive my truck and nothing was done. I have friends who are still waiting for their vehicle to be inspected for the last 4 months he has been putting off the inspection. Do not trust him or have faith that harry will do the right thing. Now due to his incompetence of putting timing chains on wrong he bent my valves in the cylinder head. So after i paid him $1300 to do repairs i now have to lay out another $3000 to get the job done right due to it needs valve job done. Thanks for nothing but heart aches and incompetence. You probably seen my truck sitting there. Its the old mount holly springs brush truck. It wont let me post unless i hit one star he deserves no stars.
They have always treated us like family. They work hard to get our cars back on the road and are quick to accommodate in emergencies and have always gone out of their way to make it as affordable as possible. Harry and Sheila are amazing!
These people are great! I was traveling from Florida to Maine in my 40’ motorhome and my exhaust system came apart. I had to limp into the rest area north of where it happened. Driving with it hanging of course ruined it and had to be replaced from the catalytic converter back. They came that evening to see what they could do for me and what tools they would need. This was a Friday night! They returned Saturday morning measured the pipes and cut to length. Repaired the exhaust system right in the rest area and I was back on the road by 2:30 pm. Got to Maine with no problems, I truly thought I would be stuck in PA for days not 24 hours on a weekend. They were so kind and they earned their wings! I can not thank them enough!
Sincerely
Polly
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