Gene and Candy Barnett came out to recover my truck and rafting trailer that was stolen and left in the Mt Hood National Forest. They were great to work with and very helpful getting my truck out. I highly recommend them for any of your towing and recovery needs! Great customer service!
Considering the circumstances being stuck in the snow off a forest service road on Mount Hood The staff was very responsive from the initial request for recovery. They detailed accurate pricing and timeline when they'd be available to give me a tow. I eventually had a Jolly Jeeper magically appear out of nowhere that gave me a bump and free'd me up. I called Bennet to cancel service and offered to pay a dispatch fee since they were only a few minutes out. They were happy for my situation and decline any money.. That is INSANE in this modern era. All I can say is they have exceptional communication and a stand up company
I've always gone to Barnetts for propane. Always a great experience. They carry my bottle to the car, treat me well. Especially when George was there. Except Monday, April 21, 2025. I posted a review on Monday because I was so mad, but took it down the next day. But the rudeness and lack of decency made me rethink. I dealt with Candy. I hope that when she's in her 70's, bad knees, someone treats her better than she treated me. And yes Candy, Oregon law says a handrail must be on steps 4+. Those steps are hazardous, as is the shed you left my propane bottle in. Your parting words still ring in my ears...." Get your propane somewhere else".
She can count on it.
What a great company! I’ve known Genes Father for a lot of years! George Barnett😎 Great family business! Gene and family are carrying on this legacy and doing such an outstanding job❤️ Gene got my RV started for me and gave me a complete refund! Love small town America ❤️ Forgot to mention it was just after opening day of deer season 😎
Great people!! Kind, considerate, professional! When our RV burnt completely to the ground they were compassionate, empathetic, and provided quality services. They listened to our concerns and requests, helped us get our sports car to a dealership that could fix it, and they did it with the utmost care and concern. I hope you never need a tow company but if you do need one in the Maupin or Madras Oregon area please be sure to call them!
I just used towing last weekend after a car run. He had to move my streetrod from Maupin to Estacada Or. Barnett towing did a flawless job! I wouldn't use anybody else.
I've used Barnett Auto Service for lots of things. Brakes, emissions, heater core, air conditioning, ball joints, mystery electrical problems and regular service, they have always done excellent work. As all skilled workers, they are booked out months in advance.
Gene and Candy were a genuine blessing to me when my truck broke down along the Deschutes several miles above Maupin. They got me towed out of there, and then repaired my truck within a couple days time, all for what I considered a very reasonable cost. In short, they helped me with what could’ve been a pretty lousy situation, and made it about as painless as possible.
Really kind and honest company— they gave me great advice about my options which ended up saving me money (my vehicle flipped, and they ended up being able to right it without towing), and stayed with me to help make sure all the fluids were okay before I drove off. It makes a huge difference to feel like someone is being real with you at a time like that.
Had a breakdown in the area on a weekend. They got me checked out right away, ordered parts and had my repairs done first thing the following week. Cost of repair was very reasonable. Something to be said for small town service.
Broke down in town of maupin. Barnett service is the only tow truck company within 40 miles. I called to see if he would answer and see what options we had for towing. He said he was working and available. He quoted me 5 dollars per mile for the tow that was back in Washington. He made no objections at that time. I then told him we called AAA he then called AAA and said our car was modified and from the gambler 500. We told him that the gambler is in chemult Oregon which was over a hundred and fifty miles away our car broke down on pavement. he then proceeded to tell us that AAA only pays him substantially lower rate per mile and it was not worth it to him at that price. So basically. He would only tow it of we paid him 5.00 per mile #shamfull to take advantage of people stuck hundreds of miles home. Price#gouging. Avoid giving this company any#business!
Gene is an incredibly nice guy. My girlfriend recently had to abandon my car on Mt. Hood during a bad holiday snowstorm, and he was the guy who ultimately ended up towing it per ODOT request.
When I came to collect the car, he was apologetic that we even had to do business with him, saying he dragged his feet as long as he could to let us come find the car ourselves. The rate was reasonable, and he knew what he was doing (Subarus need flatbeds), so I appreciated that it was in good hands and out of harm's way.
Much appreciated!
Barnett's is a trustworthy and beyond capable car repair business. Like many car repair places, you have to trust what they say and quote. But before you let anyone repair your car, go see Gene. I never got the impression that I was being taken advantage of or lied to. There isnt any bullcrap in this establishment. They are the best!!!
Did not give me what I asked for with my engine swap, engine should have gone in a race car not a 94 chevy pickup . Do not back up their work and do not care. Towing seems to be reliable though.
As a veteran and a prominent business owner I truly appreciate this company's timely assistance and generosity in insuring we got back on the road quickly. Sincerely appreciate the assisstance!
Ran out of diesel 40 miles from nearest gas station location. Promptly came to our aid and gave us enough fuel to make it to the next gas station. Very kind and curtiois, picked up the slack where our insurance company failed.
My husband and I were on our way to Walla Walla, WA when our car threw a rod 76 miles north of Madras. We sat along side of the road until Mrs. Barnett came with the tow truck and towed us to our mechanic's shop. She was very efficient and friendly. We were pleased with the service. Thank you so much!
Got stuck in snow during snowstorm Thursday night service was excellent and they even helped us put snow chains on our truck and gave great information on hotels and places to eat. Would recommend this business for everyone!!!
We broke down on Mt Hood last night, we called AAA they sent out Barnett Towing from Maupin. It was 9:00 pm on a Friday night . George got right to work & loaded up our pick up and camper, driving us all the way back to Portland. He was polite , a super great & experienced driver very safe. We enjoyed talking with him all the way home. He made our vehicle break down on our first day of vacation, seem not so bad. We felt lucky and safe to have him as our tow truck operator. He never complained about it being late and driving all the way to Portland or the long drive he would have going home. He told us good luck and good night and went on his way.
Thank you George and Barnett Towing you were our angel last night.
Randy and Susie H.
