Huge thanks to the owner of this shop — he didn’t charge us for a inspection when there was an air leak. I really appreciate his honesty and professionalism. It’s rare to meet people who are this fair and helpful.
Highly recommend this shop — great service, quick help, and truly trustworthy people!
The mechanics here fast and know what they're doing, didn't expect the job being done that fast. Gladly I'm not late for the pick up anymore. Highly recommend this shop to everyone.
“This was one of the most disappointing visits to a workshop. I came for professional help, but instead I saw a complete lack of experience and confidence. The employees couldn’t answer simple questions about their own work. Constantly searching for information on Google and ChatGPT instead of knowing it themselves is unprofessional and disrespectful to customers.
I wasted my time here. I sincerely hope the management pays attention to this, otherwise this service will continue to lose clients. Not recommended.”
Had a great experience at this semi truck repair shop! Mechanic Jacob was extremely helpful — he quickly diagnosed and fixed the issue with my fan clutch and coolant reservoir. Thankfully, they had the parts in stock, and I was back on the road. No time wasted, very efficient service. Highly recommend this place for fast and reliable truck repairs.
We had a very good and professional repair job done by the Bishop's repair shop. From the roadside mechanic, to the shop mechanics and office staff, Bishop's is a first class shop. The mechanics were knowledgeable and through. The prices were fair and our overall experience was excellent. Would highly recommend this repair shop. Thank you guys and gals for helping us get back on the road and rolling!
I had a fantastic experience at Bishop towing & Repair in Oregon. They quickly diagnosed and fixed an air leak in my ABS, all within half an hour! The owner and mechanic were incredibly kind, providing honest service at a fair price. Highly recommend!
In some ways it was really good. I got in first thing at 8. They were quick and the price seemed fair. Broken wheel seal. So they replaced, seal, break drums, and break pads. Unfortunately as I drove off, the ABS light came on. I stopped at a TA to push in the ABS sensor as the manicanic suggested and it seems someone crimped or cut the line. Another TA and problem kinda solved. Required new Whell speed sensor cause the other one was cut. Also they both said the sensor area should have been cleaned off. They got me in and out but it could have been done better...
As others have said if negative stars were an option he would be a -8
Rude inconsiderate people even the secretary had an attitude and was acting like I was inconveniencing them to even ask for help with my truck which blew the rear end at the bottom of their driveway , she quickly threw a number at me for another tow company (which the owner told her to do ) saying they sold the tow portion of the business and was now only a repair shop who couldn't help me with a blown rear end. Anyway if you're desperate and in dire need of help you're screwed if you're looking for an attitude and ignored and pushed away this is your place!!
Pulled in to get them to fix a hub oil cap that was busted and needed 2 lights. They got right to me fixed me right up. Price was very reasonable. They don't try to rip u a new one just because u are an otr driver or owner operator. I'll definitely recommend these guys. Thx guys and girls for the great job.
Fast and affordable service to replace my air bag suspension. Thank you so much for your customer service, welcoming atmosphere, and your technicians work.
Needed an air break canister for my work truck,
They had me back on the road within an hour! Super thankful for the speedy service, also found out they do truck tires. I do not recommend the tire shop down the road!
I called them for help on my silverado. They came and picked up my truck and fixed it and had me on the road the same day. Fantastic knowledgeable people. Tim is a up and coming legend in the making. He takes pride in his work. If you have a repair problem . He is the man to see. Thanks, Tim and company.
My water pump in my Freightliner went TU miles outside of Biggs Junction. I had my truck to bishops at 9:00 AM, I was on the road at noon. Thank you much for keeping me rolling.
Frank came out to tow my semi truck and trailer an hour down the highway. Explained a lot of what he was doing and why being very informative, asked for small help to get the job done faster. Went above and beyond pulling into truck stop so I could get my truck fuel and even dropped me at a recommended hotel after dropping my truck at the dealership.
Very friendly, safety minded and informative. Recommend him to anyone needing a heavy tow and would use again
If I can give them a negative star I would. These people are rip offs don’t go with them. Semi went off road on 97 they were already there for other trucks. First of all wasn’t going fast and just tractor slid off need a pull trailer was on road . The guy told me to 435 and hour took him 35 min I even recorded it. Hook and pull. Had gave him my card my biggest mistake. Can’t trust no one now a days. Gave my invoice for 2k. I confronted them he told me it is what is. All the crew is in it taking advantage of people out there. Just save your money don’t go with them. Just angers me because they are not honest.
Had a great experience with this company. We were broke down on a sketchy piece of 84 west and the company quickly had one of their drivers come out, picked us up and swiftly got us to our hotel. Frank, our driver, was extremely helpful. Made sure we were aware of all the best car shops and businesses around that would make the rest of our journey easier. Thank you again!
Great company. Very professional, honest people. Randy is A-One guy. I 100% recommend these guys if your semi breaks down. They do good work and they stand behind their work. 110% satisfied
Satisfied Customer,
Crossroads Cargo Carriers, LLC
Call last minute schedule my tow for 7 a.m for my Pete with blow. Out rear end.. A great gal in the front office. She was very smooth and made everything painless the let me park my trailer for a few days. She was amazing. They sent two guys to get me hooked up quicker and off we want to pasco or. Driver was great and had lots of funny stories. Great company with a super fair price.
Blew a trailer tire five miles east of Biggs Junction. Turned around and came here to Bishop. John fixed my flat tire and sent me on my way in 50 minutes. Thanks for the good service.
Had a pretty major repair I needed done. Almost lost my dual drives on 84 just west of Arlington. Called bishop explained what happened and what I needed done. They came out rather promptly and had their driver John fix me up with 2 new wheels, a new hub, 2 tires dismounted and remounted. He was quick to do this whole job, maybe an hour and 10-15 mins? Very professional and will always be a repeat customer when in the area. Thanks again bishop and John!!
I had to get my car towed a half mile. Called these guys, the girl had me on hold for quite some time to get the breakdown cost, but was nice about it. It's $50 for hookup, then $4 per mile. Since she said the office is in Biggs, it would be $103 and change. A little high, but I get it since I'm out in Goldendale. Not two minutes later I hear the tow pull up, the guy said he was two blocks away, there is a Goldendale office location. So I called them again, and I got a very unfriendly girl on the line. Basically they changed the breakdown to be $75 for hookup, but still $4 per mile(new office a mile from where I was), $4 for the tow, and $20 for...taxes..?? Not sure, but a waste of my time to bother calling AGAIN to haggle over $20. I guess they don't have to bother with being nice or good to customers, where else could I have gone? They are the only tow company in the area..
We were in a rollover accident where the truck rolled over 7x going 70mph. Myself, my boyfriend, and our puppy lady are all alive. We greatly appreciate the concern, and the kindness of this community, the lady's at the tow yard, the emergency respondents. The truck driver who saw it all happen and called it in, The emts, the vet hospital and most important the state trooper who without hesitation rushed our puppy lady to the Vet hospital. We cant put into words how much we appreciate this community and what they did for us. Thank you
Called this company for simple fix. Mobile repair was needed. The mechanic told us his rates of $100 service call, $100 per hour to fix the problem, parts cost, and $4 a mile.
Once he was finished he told use the bill was $872!
Took him an hour to do the work.
Parts- $200
Labor-$100
Service fee-$100
50 miles-$200
Total- $600!
So I asked for a breakdown- he was immediately annoyed and explained that he had to go somewhere else, then proceeded to tell me I had to pay another $100 for his time to drive there and another $100 to drive back, in the same sentence as he had said he has to go somewhere else to fix another truck.
I guess the other $72 was tax.
When I told him that’s not the rates he told me before I hired him, I started to yell and said he would take my truck if I didn’t pay!
Total A$$hole. This place is a racket! Use someone else!
They were good, but expensive. $895 to change an alternator. $300 labor (1.5hrs) $445 for the part $150 for the service call. I'm glad they got me on the road, 5 stars, but yes. It's not cheap, but when you in an emergency situation what can you do? 5 stars.
Our insurance company found this shop for us to send a tow truck out. We had done a three way call with the insurance and the shop. The rates changed from one call to the next which was frustrating. I would like to give a shout out to the driver that came to assist us! His name was Jake. He was the most patient person with us. We were hot and frustrated and not one time did he seem annoyed with us. He was very helpful and explained everything. It cost more than we could have expected, but we had no choice at that point. I hope they appreciate the employees like Jake and make sure to keep them on for a long time to come. Stranded people need someone like him to be the one that they deal with.
I recommend this company 100%!!! They are fast and friendly !!!
Rick is so nice and helpful. He helped calm me down when I was really scared in the middle of no wear. He also helped get a tow truck to me super quickly! I am so thankful I got to speak to them this night even though the circumstances were unfortunate for me.
Richard the tow truck driver was so sweet and he was so fast at getting to me and getting my car to a safe place.
This was also very affordable especially since I didn’t have to go very far. But I am so thankful for how generous they both were. Thank you guys you really made a terrible thing turn into a decent expierence.
Uhm.... I hate to be this way but people are being taken advantage of and need to know that they are out here preying on unsuspecting victims.
Bishop towing and repair is NOT a reputable business that you would want to call and do business with.
The bill for a sliced air line was so extravagant that the owner refused to pay it (yes my easy-going boss popped a cork!) And actually told me to drive off (no I didn't but I thought about it...)!!
Threats of state police and seizing truck and load Into custody and lean against the company all came spewing out of the driver's/repairman's (named John) mouth because my boss refused to be oportunistically preyed on and taken advantage of. He then got under the truck and cut the line he had fixed (took 2 seconds) and then took another 3 minutes to come out from under the truck. I finally had to tell him that it might be best to come out because if anything else was wrong besides the airline he would be responsible for that. He emerged, smiled an evil smile, wished me a good day in a tone that really said 'just you wait', and left me sitting on the side of the road.
I understand that the owner of this company when speaking to my boss was foul beyond reason or provocation.
I will update this review as more information is discovered. I highly suggest you find someone else. Ask for rates before they dispatch. My boss is a man of honor and principle and integrity. If he won't pay it, you know there's a problem.
Cooked my alternator while towing an overwide load. These folks replaced it super fast and at an unbelievable low cost. The price was almost the same if I replaced it myself! Super nice people with a very helpful attitude. I'm going to schedule my update maintenance work with them on my next trip. It will cost me two extra road hours but worth it to have professional work at reasonable cost.
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