What clients say about NAPA Auto Parts - Toledo Auto Parts in Toledo (OR)
Would add more stars if I could! Amazing, went here to just buy headlight bulbs but after back and forth and Les Schwab mistaking high beam for low. The Napa men had me pull into their bay and changed all my headlights for me! My car is not easy and requires removing the bumper to get to the headlights and took an hour to do. The men watched videos how to do this for me. I didn’t have cash or anything to give them and they were so gracious and helpful and kind. Great humans!
Ordered parts Was told two weeks for parts a month and a week later I got them and then I tried to put them on. They were all completely wrong and charged me for a restocking fee one way to make business never again. Will I go there?
Firstly this is the Toledo exhaust/muffler place people recommend, it is also a muffler shop and they’re awesome! Helped me out with a super inexpensive muffler fix, and then helped troubleshoot an issue that came up a week later and turned out to be unrelated - for free!
Went in and replaced the car 12 volt battery. Very professional they looked up the car year and model, had me move the vehicle around back into the garage. Done in no time. First time visit so good first time impression, will go back as needed at this time.
All I did was stop for a quart of oil for my Harley. This is a small store, but the gentleman went in back and found a bottle of motorcycle oil. Not only that, but they didn't make me buy a funnel, because they had one I could use! Most parts stores just have you buy one, and none of them carry "paper" funnels anymore. That guided me to their private bathroom to wash up and gave me some rags for the road. I can't speak on price, because motorcycle oil is expensive everywhere, but it didn't seem unreasonable to me at all. Thank you for helping me make it the 500 miles home!!
NAPA, in Toledo, Oregon had everything we needed to get our job completed! I may have spent over $200 bucks there today, but getting all I needed in one stop was priceless!
My exhaust pipe broke loose from my muffler on my way to work so I called the guys here at Napa they didn't have any openings till the following week I explained that I work 12 hour shift 7 days a week and the guy thought about it for a second and asked me if I could be there that day at noon and he'd take a look at it at least make it safe to drive. When I got there they looked at it and said that they could just weld a new piece of pipe in there and weld it back onto my muffler take about an hour. I went next door to muglies and had lunch went back in an hour and it was done. These guys are awesome and they do great work thank you guys at Napa!
Recently stopped by on the advice of several people to get my exhaust looked at. After an honest assessment of my situation - no trying to rip me off - they were able to fix it quickly and affordably. They're super nice there too! I am beyond impressed with every aspect of the operation and highly recommend NAPA in Toledo.
Really good service, but they're busy so book in advance! They were able to find an exhaust leak that was extremely minor and rather than replace a very expensive part, spent just a few minutes welding the hole. Will definitely think of them again when a bigger job is needed.
This place is more like Napa Not Know How. But hey, if you prefer to be treated with disrespect and be ridiculously overcharged for items that are usually not even the right kind, then by all means, please shop there.
I love the great service I get here! I always stop here for my new wiper blades. The crew will go out to my car, measure and remove old blades, and put on my new wiper blades. If you want EXCELLENT customer service, then you need to come here!
