B&R Auto Wrecking JunkYard in Bend (OR)

This place ROCKS.. A total one stop shop for parts. The customer service I got from an employee named “Todd H” was not only incredibly helpful but he speaks Spanish which helped my employee get exactly what we needed. His knowledge of cars is incredible and will definitely come back. Ask for Todd. He will take care of you.👍

Never been here before now if you were a car inthusiest you would be in car part heaven, so many cars with there own story some look sad! We got what we needed pretty reasonable too.. I would recommend!

Owner took responsibility for a very frustrating wrong order and made it right. Waiting for the full refund of the original part I’ve ordered and cleared up misunderstandings regarding the order. Would still recommend this yard for the large quantities of vehicles they have in stock, just make sure to double check if your online order pickup is the exact part you’ve ordered in case if someone got it wrong.

Too hard to get through to sn actual speaking human. I wad looking for the actual glass for a repair to my 1995 Ford Windstar vent window on the passenger side, only I found it impossible to find on their website and very time consuming to get through to anyone working.

I needed a very specific engine bolt and time was of the essence. The dealership was at least 2 days out and none of the auto parts stores in town had what I needed. I went out to B&R, the staff was friendly and helpful, they showed interest in my situation, and they let me go through a number of rigs until I found what I needed. The bolt was from a previous generation but they gave it to me free of charge and told me to let them know if it worked. When I got home I was able to install it and I was good to go! I couldn’t have asked for a better experience or outcome!

I bought a used Subaru engine from the Bend location and it couldn't have been easier. We made sure in advance that the motor was ready to go and i spent all of 10 minutes there loading up, guy grabbed a forklift and loaded the engine on a pallet into the back of my van with no issues. Again, couldn't have been any simpler or easier. Will return.

Easy to deal with, and they have a cool forklift to move cars. Wish I could have gotten a bit more for my car, but what can you do? Parts here are a reasonable price, so if you ever need something for your car, this is the place to go.

Was not able to find the part I needed, even though I was assured it was on the lot. Was told they would find the part for me but they didn't get back to me. Thanks for replying to me, I found some rooms elsewhere. Appreciate the follow-up though.

Never disappointed when taking a parts Trip to B and R. Got some parts for my ford ranger. Kieran is always very friendly and willing to help out and go to extensive measures to find the necessary part, great place to go for parts and customer service is very good.

I traveled from out of town to pull parts from a vehicle. Got to the wrecking yard at 3pm on a Saturday. One hour before closing. Was denied entry stating that nobody goes into the yard after 3 PM. I totally understand policies. However, this should be stated on your website. Closing the yard at 3pm is enough of a difference to make that publicly known online so people don’t make the trip to the facility. Appreciate these guys, just frustrating as a customer.

I was very pleased with the fast, friendly service from B&R, the parts I needed for an older car were not available locally, so they had the parts sent in from another yard that had them from out of state. Their prices on used parts are very reasonable. I will definitely call upon them again if needed in the future. Thank you again to the B&R team.

Just make sure that you don't smell like weed when you come here. Very helpful, and they give you a good price on parts.

I always call B&R 1st! I've been buying parts from B&R for over 30 years. These guys bend over backwards to find you the parts you need! I've recently gotten exceptional service from Zephyr and Rodney. Thanks guys!

They are very busy they need help but when they are with you they do their best for you.

Always a great experience. Matt takes great care of his customers I'm so sorry you fired him. He was doing 110% all the time. Ryan and Kimberly will have to fill in at his leaving. I was a regular but now will go there only when I have no place else to go for parts. ( the valley isn't really that far out if the way except in Winter)

They lied to us we had called and asked for our part they told us it was in perfect condition. It wasn't.. we drove over 2 plus hours to get there looked at it and it was covered in duck tape and not in good condition this was extremely frustrating and I wouldn't ever go back.

Was able to get a full set of wheels and they came fast!

I've been coming to this yard since 2015 and I've never had such great customer service like I did with Matt. He is Hands down the best Manager Bend BnR has ever had!! He has Gone the Extra mile to help me and my brothers on all the parts we need even when we don't have nothing to do at home we literally drive from Madras to bend (the Yard) just to roam around and see what's new..... Thank you Matt you are a great person!!!

I went to B&R Auto Wrecking in search of a small fender piece we'd lost off our 4-Runner. The staff was friendly and very helpful in locating a replacement fender in their yard right away. I would recommend them as an option to anyone in need of parts that may be quite expensive if ordered from an auto parts store.

B&R is my favorite place to look for car parts. They have a huge variety of cars so the likelihood that they have what you're looking for is very high. They offer to pull parts for you for a nominal fee, or if you are savy enough they let you pull your own parts. I have been able to save myself many a headache from searching online for parts I need and waiting for shipping. I just go to B&R, pull the part I need, and install it same day. They also have a great 30 day return, full refund policy. Great place to shop for quality used car parts.

Amazing purchase Todd best customer service ever had

Went in here for the first time to look for some parts. The initial appearance of this place is shocking; no where to park as all spots are taken by customers or junk cars, terrible road in and dirty office. I do understand that it is a junkyard but it could use some cleaning and organization. The guy at the counter was fairly quick to help but hasn’t learned basic customer service as he was quick to become annoyed with me when I didn’t know the “rules” of the yard even though I hadn’t been there before. I tried asking about prices for specific quantities of parts and he just cut me off and told me to go get the parts and bring them back and then he would tell me. I didn’t have time to go get 50 relays and fuses only to be told some random price. Also, if you don’t end up buying the parts due to some random price, you have to go out and put the parts back in the vehicle according to the “rules”. After that encounter, I talked to another employee who gave me some pretty high prices on a core GM engine, transmission, and transfer case. All in all, not too impressed.

Their website is awesome for looking up parts. I used to deal with B&R a lot more when working with Honda but hadn't ever dealt with the shop in Bend. These guys and gals were awesome! Had the parts for my Ranger all ready to go when I showed up and even loaded them into the bed of my truck. Thanks guys!

Love the service on both ends. The parts came quickly without any freight fee.

Need vehicle parts for less money? Check it out here! Pay a little extra to have the guys remove the part you need or bring your own tools and they'll let you out in the yard with a map of vehicles you can get the part(s) from yourself. Nuts, bolts, washers and little odds and ends like bulbs and fuses - they add up but here you get a great deal. Why buy at full price what you can get yourself for major discounts? Great staff, good vibes, it's my paradise!

Looking for small interior replacement part for our ‘99 minivan. Employee was very helpful and very nice to work with. We found the part. Would definitely use them again.

I worked with a very nice young man. He gave me awesome prices! Better then the first person over the phone I spoke with. And he actually listened to me and remembered my name. I highly recommend them and I call for all my friends and family. Just go in in person instead of calling you will have a much nicer experience!