Super Dishonest... Sold me an engine with bad internals, and even changed the oil so it would not be apparent it was bad. Read other reviews, do not support or trust at all!!! Real dishonest jerk
There are a lot of poor reviews for this tow company and I can understand why. The person my husband spoke to was rude, in such a hurry, it was hard to ask questions and get an answer. The person on the phone has no customer service knowledge nor did he have the desire to provide good service. I will let everyone I know to never call this company at any of there locations. They don’t deserve the work or my money.
I had an accident in my pickup truck on black ice a couple weeks back. The team responded quickly and professionally. Once I found out my insurance wasn't covering my damages they worked with me on local solutions that won't break the bank to get my truck back on the road and serviceable again. Thanks again for the help and understanding for my bad situation. It really goes a long way and I would definitely recommend these guys to anyone in need of their services.
worse place got sent from allstate to get a car this guys dint want to take card check only cash ... not even a cashier check from are buisness and rude , he make thing verry difficult i ask him abouth my bank onpoint he said no preferd cash to avoid taxs . told him credut card said no ...
Called 3 times and spoke with the same dispatch guy each time. The first time he hung up on me mid-sentence. The second time he talked down to me, rudely, as each sentence he muttered in a very short-tempered tone sounded like he hated his job and hated talking to customers. The third time he was impatient and downright mean. I had hoped being friendly would encourage him to do the same, but he doubled down and was extra short. I just wanted to pick up my car, but they wouldn’t do it on Sunday unless I paid them an extra $75. They charged $492 and it was only there for a few hours. I arranged a time to meet to pick up my car and they showed up late but he was nice especially after I handed over the nearly $500. It was not a good experience. But two stars is better than none
I was stuck on the side of 244 in this heat with a flat. The driver literally showed up five minutes after I called. I cannot speak more highly of my experience with them. They even gave a cash discount 🖤
Look people are getting angry at you because you have a wrong number posted. They are calling a residential line. They are pretty insistent that I'm a towing company sometimes when I do answer and politely tell them. Not sure how they get it. But when I type my number with the business this is what I get.
Our car died at Timberline Lodge in a white out. The parking lot was covered in feet of snow. Cascade Towing showed up and saved the day. Really tough conditions and made it look easy. Super friendly and calming in the midst of a lot of stress. Worked to first see if they could get the car started, and when it would not they helped tow the car down a slick mountain. Super professional.
This business and I use that term lightly, is a complete joke. The owner has no people skills and in fact just no business skills at all. I think he should change his business to crooked towing. He can’t answer a general question on what’s needed to pick up a vehicle. I think he works in the towing industry which there should be general criteria needed to retrieve your vehicle. Also the 24hrs open is a lie considering it depends on his mood. He also doesn’t follow the law that the department of justice indicates hours for towing is 8-6pm and also doesn’t allow personal property to be retrieved such a car seat, bank card, etc. he’s a crook just looking for more money and take advantage of people. I deal with businesses everyday and in a business environment myself and he has no business being in business.
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