What clients say about Riverside Tire & Auto Repair in Gore (OK)
My experience lasted 1 month. I left the car in there at first to have them figure out why my front lights wouldn’t come on and why it wouldn’t stay running, and breaks and wheel cylinders. Sounds like a lot but that’s what they are supposed to do is fix things. I got a call 2 weeks later telling me to come pick up my car and pay. So I WALK to go pick my car up. I go inside and pay. The lady I told all of this to be fixed to. She makes me pay 200$ or more. Then to give me the keys and go outside to drive away they didn’t fix the won’t stay running issue didn’t do my back breaks and only did my front and wheel cylinders. So then I ask them if I can keep it there for them to fix the won’t stay running issue and the lights again. They wait a week saying they need to confirm it’s just the carburetor making it not run. They finally get back to me and say it’s ready for pick up. 700$ and some change later I drive it home fine and the next time I go for a drive it won’t go anywhere just like before does when put in gear. And not to mention again. NO HEADLIGHTS. And the mechanic who worked on said himself he didn’t put new springs on the new carburetor I bought neither did they put new springs on my drum breaks. Hard to say I can trust them but I’m local and I am still searching for mechanics who really listen and really get the job done right. I can boldly say I am very disappointed. To trust them with a classic car and to get this kind of work makes me very upset. I do not want to keep wasting my time and money trusting this place anymore good luck to those who do. I’d write a list of the things you want done on a piece of paper and leave it taped to the window. If people have a better mechanic around here please let me know who I can trust more than this.
This guy's are great I found my new auto repair place service is affordable staff is friendly and the time is it takes them to get you in and out is great 10 out of 10
This place is amazing. I got 4 new ADVANTA tires, oil changed, and just a complete tune up. My appointment was at 12 and got in and out in a flash. The lady at the front desk was so polite! The mechanics that worked on my truck were super nice and very informative. Jonas and Issac( I believe were there names) you were amazing! I will definitely be referring y’all to others!
While traveling to work in Oklahoma I had the bearings on my fifth wheel heat up and catch fire. I got stopped at the loves travel stop in which someone from there was very helpful and tried fixing the bearings. Without any luck but I absolutely am thankful for their help. I reached out o Riverside tire the next morning. I had to travel and pick up replacement parts to fix the wheel. The entire team at Riverside was truly awesome!!! I cannot tell you how much I appreciate the work they done, going above and beyond to make these repairs. Thank you Riverside and thank you Jake.
I was driving from Kansas to central Arkansas for the 4th of July and about halfway through I got warning on the dash that I’d never seen. I managed to get to a Love’s off of I-40 before I got here and was told I shouldn’t have even drove it to the auto shop. They opened at 7 but it was 6:30 so I had to wait for a bit. When they opened, the owner was able to diagnose the problem super fast. Unfortunately due to it being a safety recall part he couldn’t work on it. So while we waited to figure out what dealership we were going to take it to and have it towed there, he let me, my wife and 1 year old wait in the lobby for several hours. The whole staff was super nice and after being in Gore, Oklahoma for the first time, I have a pretty good impression of the people there. Overall, while I wasn’t able to have my car worked on there, they were incredibly helpful and seemed to know what they were doing. If you’re in the area I would very much recommend Riverside Tire and Auto.
This business is a perfect example of technical expertise meets great customer service. We found ourselves at this shop after an unexpected mishap with our travel trailer on our drive across the country. The crew here resolved our problem so we could get back on the road with only a minimal delay.
We were towing our family boat and trailer across four states. About halfway through our trip, one of our tires exploded on the highway. We had a spare that did not look very healthy for the remainder of the trip, and the other tire on the ground was now also suspect. We looked for a tire store along the highway, but when we went there it was closed. We stopped by a truck tire repair shop and asked for recommendations. Several of those friendly folks recommended Riverside Tire and Auto, gave us great directions and even a business card. A quick call to Riverside had us in route to the city of Gore. The lady on the phone was super friendly and helpful. When we got there, they allowed us to remain where we were parked in the parking lot (out in the middle), and one of their technicians was quickly out there with a floor jack and an impact wrench. In less than 30 minutes we were back on the road fully confident that we would make it to our destination. These folks are great and really got us out of a bad situation. We never even discussed price, and while it was very clear we were in trouble, the total was better than if we would have had all the time in the world and were looking for the best deal. All I can say is thank you so much, and I hope to be able to pay it forward to someone the way you did for us.
I was driving across Oklahoma to get home to New Mexico for the holidays when I got a flat tire on I-40. Of all the places I could’ve broken down, I’m so glad it was near this shop. They quickly fixed my tire, and I asked them if they could make sure everything still looked okay on the vehicle. They noticed my bearing was loose and were able to fix that right away as well. My van has had a lot of aftermarket changes done to it, and they took the time to figure out exactly what my Frankenstein-mobile needed. They got me back on the road feeling safe, and I was able to finish my long drive with peace of mind. They were so kind and helpful, and I would highly recommend them to anyone and everyone.
We are from South Carolina and while on our way back home from Colorado we lost a wheel from the toy hauler we were towing. It was a God-send how we found Riverside Tire & Auto and I'm certainly glad we did. Jacob and his whole staff were all awesome people to deal with. It's always daunting to deal with mechanics, especially when you're in a situation where you're at their mercy. Our trailer was more difficult to deal with than a standard trailer due to the torsion axles. Jacob took the time to call around and figure out how to make the best of what could have been a very bad situation. He found resources where the axle could be repaired and found a shop to replace all the needed components. He got us put back together quickly and when I looked at the bill my jaw dropped. I couldn't believe how reasonable it was, to the point I asked him 3 times if he was sure he had charged me enough. I am very thankful we found them. I did find one huge problem with this shop, they're in Gore, Oklahoma and not anywhere near to North Augusta, South Carolina so I could use them for all my automotive service needs.
Thanks again Jacob for your great work and beyond reasonable prices. I really wish there were more shops like yours.
I left there feeling like I had not only found a great shop but a good friend as well.
If you ever get North Augusta way, look us up.
Thanks again
Todd S
Our daughter had her tires mounted and balanced. Didn't know if she needed an alignment. Man was honest and said it was good. They are quick, efficient, and trustworthy. We recommend this place!!
While moving across the country we needed our diagnosed for a mechanical issue and the fine folks at riverside tire & auto got us in and taken care of very quickly and back on the road in no time! Great people,great service and extremely nice! I would highly recommend them.
Amazing shop, Amazing People, and the highest quality of service. Thank you so much to everyone who helped us out and if you ever need a good, reliable and honest shop this is the place. Thanks again Riverside!
Amazing. Open on Saturday and got me right in and out in less than 2 hours from my initial call.
Blower motor.
Felt it was being weird,.found the part bought it, but no mechanic when I was near OKC.
It drove great when on the ffreeway at 70. Stopped at love's for fuel and it overheated
I asked the diesel mechanic and was lucky enough to be 7 mins from this shop which was open in rural OK on a saturday afternoon that could get me in.
I brought it here and they immediately pulled it in.
Not all heros wear capes and these guys saved my day!!!
I was driving from NC to OU Medical Center to visit my brother in the Cancer Unit and my CV shaft came apart, it would have been a couple days to get a new one, but they drove and picked it up and had me back on the road by the end of the day! Everyone there was so nice, so professional... highly recommended!!
Great service, and wonderful staff! Our box truck was towed there by Morgan Towing the other day for an alternator change. It was almost end of day, and we got serviced right away. Appreciated it very much! I would definitely recomend them. Thank you!!
Traveling from East TN, to CA pulling a travel trailer. Got low tire warning. Pulled into the Love's Truck Stop at Gore, OK exit hoping they could help us. We found a nail in the tire. They only work on semi's, so they sent us to Riverside Equipment & Services - about three miles down the road. They got us right in, fixed us right up, and we were back on the road lickety split! Good people, more than fair price, and the lady in the office was from California too!.
And...this was on Labor Day.
Thanks for the help!
Around 1am my family and I were traveling to GA from Colorado. When we had to pull over in their parking lot because our tire had something in it. We met some great officers with the Gore Police Department because we had to sleep in our car there. The next morning when they opened our tire was all the way flat. They got us in there right away and fixed it, in no time and we were back on the road to GA. I highly recommend them. If I could give them 10 stars I would.
The guys at Riverside Equipment in Gore, Arkansas are some of the friendliest and honest I've met in my travels! They are flexible and very reasonable. I'm glad they were recommended to me by our Tow truck driver Brenda of BJ Wreckers. I highly recommend this place of business if you need anything repaired while in the Arkansas area.
I am beyond happy with the service I got here. On a cross country road trip helping my sister move, my car wouldn't start after getting gas. My AAA driver brought me here because she knew he was the best, and she was right. I was especially worried because it was the end of the day and I have a flight to catch when arriving at our destination. They helped me get my starter replaced and we were on the road in no time. For anyone who might get car trouble passing through, or locals that might read this, this is the place to take your car. I can't thank them enough!!!
Thought I needed a tire patched but the nail was too close to the edge of the tread. I opted for a completely new tire because driving in a car I'm not sure is truly safe is not an option for me. Thank God they had the right size tire in stock and we were back on the road in no time. If you're coming through, or local: Come and support a local business! Professional service exactly when I needed it! Thanks guys!
My mother and I were traveling through Oklahoma on the way to see a family member with cancer. Our loved one wouldn't eat without my mother being around and she was in terrible condition. Our alignment was out and our front right tire was as useful as a frisbee by the time we hit Oklahoma. The guys at Riverside Service had an entire parking lot full of cars plus cars parked elsewhere. They had no choice but to tell us that they couldn't get us an alignment until a few days later. We were in a huge hurry and my mother was a bit upset so we explained our situation.
After we explained what was going on, they took a look at the tire and gave us a strategy to get to our destination about 120 miles away even with a poor alignment. They sold us a like new tire for an amazing price and very quickly got us back on the road even though they had a TON going on. Today, I'm writing this review after spending the last 48 hours or so with our loved one who may not have much longer.
Extremely grateful for Riverside service, their flexibility, and their ability to work in a timely manner. THANK YOU RIVERSIDE.
If you're in the state of Oklahoma and you're having mechanical issues, do whatever you can to get to Riverside, even if you have to push it. I can't say enough good things about Bill, Jacob, Benny, and the rest of the staff. On a 3,000+ mile round trip heading back home to NC, my fiance and I had our CV shaft fail in our Ram 1500 while near Gore. Riverside came highly recommended at a local truck stop, so we made our way over to the shop. As soon as we walked in, Bill jumped right on it and was under the truck within 5 minutes, and identified the issue almost immediately. I was on the lift within 10 minutes and could tell that Bill, Jacob, and Benny genuinely wanted to help us. The service was prompt, professional, and honest. It was obvious that they are extremely knowledgeable professionals who take pride in their work. The cost was beyond fair, and we enjoyed great conversation during our visit. I would recommend Riverside Equipment and Service to anyone needing top notch auto maintenance and/or repair. Thanks again!
Traveling on I-40 we took on a screw in the tire. We found this place about 2 miles off the highway in Gore. They took us in and got us on the road right away. Very nice guys and provided reasonable price. If you need service, please check them out.
On Monday, 8/31/2020, while towing our 5th wheel RV on I-40 near Gore, OK, the right rear tire of our truck suddenly started losing air. We were able to get into Gore and we went to Riverside Equipment to see about getting it repaired. Jacob met us and immediately put the truck on the rack to see what was wrong. It turned out to be a split in the wheel rim, so he had our spare mounted on the truck. When it came time to settle up I found his charges to be very fair, and we were on our way in an hour or less, which I consider to be service above and beyond. I've had other tire issues in other places where I had to wait an hour or more just to get the problem diagnosed. Thanks to everyone at Riverside Equipment we were quickly back on the road and able to complete our trip.
Recently moved to the area from OKC, lived in Texas before that. I have met a lot of great mechanics but these guys are amazing. We have been here at least 3 times two times we were in a very tight spot. Jacob and Bill and the team treated us like family, fixed the issue ASAP and charged far less than expected. Great staff, great service, would recommend to anyone. Thanks again guys!
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