All the staff at this store were so nice! They walked over and jumped my vehicle off. Then Mason was exceptionally kind and went out of his way to change my battery and cleaned the terminals! He also let me know the terminal needed to be changed and ordered the part the same day. I will definitely come back to this store!!
This store has the perfect small-town vibe. The workers are always eager to assist. Especially Tyler, this kid just oozes good vibes!
Everytime I go into our store, I am greeted by Mason as if I were in an episode of "Cheers". He is always eager and ready to help.
Ryan is a huge help here, he helped me find what I need I couldn't figure out how to get these new windshield wipers on, he offered to come out and help me.. I'll continue coming to O'Reilly's just because of him..
Big shoutout to Mason, my tire blew out and he came to me on personal time to change out my blown tire with his own spare. The guys down here are always hospitable and respectful whenever I need anything.
I want to give a shout out to Danny and Mason at O’Reilly! I had a flat tire and I could not get my tire off so I thought I needed a key to remove the lug nut. I showed them photos of my tire and they offered to come by my house to help me get the tire off because I needed more leverage and not another tool. They followed me to my house and helped loosen the lug nuts so I was able to change my tire. Thank you guys so so much for your help!!
Sherman was a rockstar for me. Sold me a part that looked every so slightly different with the information that I gave him and as I walked out the door he came out and said “come look at this” and it was the exact part I needed. I had given him the wrong engine size so even after I walked out, he looked at the other engine sizes and found what I needed. He could’ve waited for me to go home, realize it wasn’t right, return the wrong one but saved me a ton of time even after I walked out. He was awesome and I will be using the O’Reillys in Elgin more now.
Sherman, if I’m spelling that right, was very helpful and kind to us. We had bought a new battery for the pickup and he got right to work installing it for us. He was a very nice gentleman and a great colleague I bet. Thanks Sherman 👍👍👍
Thank you Carlos at O'Reilly in Elgin, OK. You saved my butt today and I am so thankful. My daughter's battery died on her car and I couldn't get it out to replace it. This is why I drive a truck instead of a car lol! Carlos went above and beyond in this nasty heat to pull the old battery and place a new one. He was professional and courteous the entire time and assured me repeatedly that he didn't mind. He took his time to show me the correct way to remove/replace the battery. He was patient, knowledgeable and did not treat me like a dumb female. If you need any car related items, go to O'Reilly in Elgin. They have the best people there. Thanks again Carlos!! It was greatly appreciated.
Between me, my son, and my wife, we have used this location for so many parts as well as having to have them order a lot. Normally, it's the next day. So parts to list 😆 from cv axle to ball joints and starters and more. Always helpful employees and we enjoy their help and talking to the customers with manners. Really goo store location to me
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