What clients say about R and M Towing in Caddo (OK)
This has to be the best towing company around. Everyone we spoke with was incredibly professional and kind. Zach towed our vehicle and kept great communication the whole time to reduce stress. If you need a tow then I highly recommend R and M Towing. Their number will be saved in my phone from now on.
When loading a vehicle the driver accidentally ran over and flattened my water faucet in my yard. This occurred at my house, but it was not our vehicle and we did not call them. Our faucet is literally 1.5 feet sticking out of the ground with a water hose attached. We called to tell them and see what we needed to do to repair it. He then said it was our fault since we told the driver where to go. We even told him if he paid for the parts, we would fix it ourselves. He has ghosted us and refused to repair the damage that his driver caused. I would give zero stars if allowed, not a good look for your business.
I had car troubles in the middle of Oklahoma on my way back home to Arkansas and these guys were a life saver. Mike (the owner) was BEYOND kind and made sure I got to where I needed to go and was in good hands when he left. He knew the area, knew where to take me, and made me feel at ease at a time where it would have been very easy to feel stressed and uncomfortable. If you're ever in trouble, don't hesitate to call these guys!
Zach with R & M Towing was great! Friendly & sooo helpful!
Arrived in only 30 min. ....I was stuck way out in the boondocks, where my car had hit a loose small cement block. Instant tire blowout. There was no Walmart TireCenter close, so Zach directed me to a good Tire center, where I got a great deal on a replacement tire. Many thanks to Zach, for coming to my rescue!
Zach was extremely kind, friendly and helpful! He said he’s relatively new to this which surprised me because he has great attention to detail and i can tell he really knows what he’s doing and cares about the customer. He got my low to the ground hatchback on and off of the tow truck with no scraping and no issues which has never happened before, and I’ve been towed a more than few times before unfortunately. I had two different companies keep me waiting with no available customer service before Zach accepted the call, and I’m so glad he did.
He was very attentive in letting me know what his estimated time of arrival was to the point where we pulled into the parking lot literally one after the other.
I have never had a positive experience with being towed until today. Thank you, Zach! This is the exact standard everyone should strive to achieve.
R&M Towing responded to my call to AAA promptly. My Jeep broke down last Friday on a backroad outside Durant, Ok. Zach was the driver. He was very responsive and cordial. I highly recommend.
I was 150 miles from home with a broken car. Within a 1/2 hour of my call to AAA Zach with R and M Towing arrived and had my car and I loaded on the truck and headed home. Zach was quick, knowledgeable, and friendly. He totally took the stress out of the situation. Thank you Zach, R and M Towing and AAA. Great service all the way around!
R and M Towing got here to my location, Zach was the employee of that company, he was very friendly and knew his job, he got my locked car unlocked quick. Thanks Zach for the wonderful service.
Jake was awesome! He took really good care loading and unloading my motorcycle. Also, I was so stressed out and his easy going, kind demeanor really put me at ease.
I needed help changing a tire today in a remote location. R and M sent someone quickly and got me taken care of. Great service and friendly. Ask for Dan the bulldog to help with your service. He was my favorite employee. :)
R&M Towing was able to send a tow truck within 15 minutes. Zach was very nice & professional. He got my SUV loaded up & delivered me & my dogs our destination 90 miles away. I am very grateful for the wonderful service. Thank you, Zach, for making a stressful situation much stressful. God Bless.
Zach was the man. Was having a long and terrible day... Wasn't in the mood to add a tow on too of it but he was freaking awesome. I left the tow with a smile and some faith good things can still happen. Thanks Zach!
I’ve had to use R&M twice in the last month and they were prompt in getting me taken care of and where I needed to be. Zach, the driver, was great and very helpful.
I had a great experience and Zach was incredibly helpful. Communicative and picked us up in a timely manner. Even towing us through a storm when our transmission blew out. Would recommend this service!
Zach, the tow truck driver, was out-standing! He went above and beyond helping me when I broke down! I can’t thank him enough!
I was driving a truck and horse trailer (loaded with horses) and my truck just died. I called AAA for roadside assistance, which they were extremely difficult to deal with. Fortunately, they got me connected to R and M Towing. Even after contacting AAA a third time, I contacted Zach from R and M Towing directly to see if he could assist me since AAA was not cooperating. He was so helpful, gave me a ETA, got to my rig super quick, was very professional, and contacted me when he dropped the truck off at the dealership.
Zach was amazing! Very speedy in his response time and very professional in his communications all throughout the process of a rather long distance tow, late at night and interstate. His ability to maneuver both his flatbed and my vehicle out of and into complex, limited spaces was stellar and he is definitely the rule of professional you want if in a pinch, where he will make the process a sinch! Thanks again!
Hauled a tractor, made an appt for the following day , they showed up early had it loaded before I got there, beat me to the meet point, gave me a great price, friendly driver. He's our "go to tow guy" in the future👍. All about communication, review worded by my boyfriend JD. He says thanks Mike
Zach is a very skilled employee! He was able to get my truck loaded and towed even though it was parked in tricky spot. Highly recommend using R and M Towing!
We had an unfortunate situation driving our son to college and got a flat tire on the freeway. We called Triple A and Zach from R and M Towing came to the rescue. He was super efficient, friendly and got us to a safe location in no time. He even advised my son a future business major to get into the towing business. He made a stressful situation much easier to handle. Thanks Zach if I am ever in the area and need a tow, I got your number thank you. The Clark’s
Would highly recommend R and M towing!! My husband and I were stranded on the highway with a shredded tire and we needed a tow. Mike went above and beyond to make sure we were taken care of. He got to us quickly and made sure we found a place to stay overnight. Mike’s bulldog Dan kept us company and is a great companion. R and M Towing are just all around good folks. We can’t be more grateful Mike and Dan came to our aid. Call them right away if you ever need their services!!!
Mike helped us out when we broke down late at night and provided us with outstanding service. He was very friendly and gave us a ride to our hotel after dropping off our vehicle at the auto care center that he referred us to. We also really enjoyed the company of his bulldog Dan.
Acura and AAA dispatched R&M towing to help. I forgot the gentleman’s name but he was super helpful. First he called to make sure I was ok, and if I needed anything, then he helped me locate where I was so I can tell him, and when he showed up it was pouring down rain but he kept working hard to make sure my spare tire was put on properly. I can’t thank this young man’s selfless, caring, character enough. Thank you for such a pleasant experience R&M Towing 🙏🏾
Mike at R&M Towing saved our Father’s Day! Our Tahoe broke down on the highway south of Durant. After several calls and a different tow company that ended up leaving us on the side of the highway, we flew finally found Mike! He was there quickly, was able to handle getting us loaded and dropped at the dealership. He was also just a really great guy to interact with. Don’t be like us, call Mike first and avoid the other knuckleheads in the area!!
I had a fantastic experience thanks to Zack! He went above and beyond to make sure everything was handled smoothly and professionally. His kindness, attention to detail, and genuine care really stood out. It’s rare to come across someone so dedicated and helpful. I highly recommend asking for Zack if you visit—truly top-notch service!
This guy is the real deal. Friendly and beyond super helpful. Our tire blew on the side of the road, and we didn’t have the tools we needed to change it. He arrived quick & helped change the tire. Thanks for easing the situation for us! 10/10 would use them again!
We broke down on the side of the road on the hi way, literally in the middle of nowhere. Jake got to us very quickly, and not only took us to a different dealership, out of his way, but also took us to our hotel after dropping off the car. We are so thankful for his willingness to go above and beyond to help meet our needs.
