Great service! My truck broke down and Brent, the professional tow man rescued me. 😁 I can tell he loves what he does and I knew he appreciated the ppl he worked for...You can always tell when a company is good to their staff.
Thank you Brent and Bear!!!!
My experience with Bears Towing was beyond amazing! Jenn who answered my call and Shacoy the tow driver went way above and beyond what I expected!! I truly wish a gazillion stars were an option because that is what you deserve!! Thank you Bear's Towing!! Thank you Jenn and Shacoy!! You are the best!!!
was told it would be one labor hour over the phone, but I was hit with an unexpected fee on top of that which was not mentioned. A few extra dollars cost me little—but it will cost this business a review.
⭐ 1/5 – Absolute disaster, total waste of time
This repair shop is a complete joke. We came in Monday morning with an axle problem. They told us to wait until noon so a mechanic could make an estimate. That sounded reasonable — but it turned into a nightmare.
From Monday through Thursday, every single day we were told the same bullshit:
“We’re still working on the estimate.”
Four days. FOUR DAYS — and they could not even make an estimate. Not a repair. Not parts. Just an estimate. These people wasted our driver’s time, tied up the truck for no reason, and achieved absolutely nothing.
What makes it worse is that they clearly knew they couldn’t fix the problem, yet they kept lying every day instead of being honest. If you don’t have the skills, tools, or desire to do the job — say it on day one, don’t hold a truck hostage.
This place doesn’t respect drivers, fleets, or anyone’s time.
Please AVOID this shop at all costs.
And do yourself a favor — read the low-star reviews first, because they tell the real story.
Total disaster. Never again.
Highly recommend bears towing!! Their tow prices will beat any local tow companies around us. They are very nice. Communication was Outstanding they called right back when they said they would they even send a text when the truck Arrives thank you guys again!!
Jonas went above and beyond. When I thought I needed a tow he helped me get it started, talked me through the issues I may have and waited for me until my delivery was completed to make sure everything was good. To top it off… He followed me to my yard just in case the issue happened again. It made my day and year thus far. Very friendly and would ask for him again if I had an issue
The tow truck arrived faster than expected. My fuel truck was in a ditch and was teetering towards the drivers side. I told the driver I was worried about trying to drive the truck out because of that. He said no problem and hooked up to my front end and gently pulled me out. Made me feel safe. Thank you.
We had a very precarious situation. My daughter slid off the driveway and this driver was amazing. He was patient, kind and got her out of the ditch! A thank you ow to some local boy who helped him out too. I love living in Lodi.
Needed a tow after my truck lost oil pressure in the middle of a snow storm. Called bears and was surprised by both the price and the prompt time the driver got to my vehicle. Price was great considering I needed a full size suv with 4x4 towed(flatbed needed) and it took the driver a total of 34 minutes to get my vehicle in pretty bad conditions. This company isn't only a life saver, but a pocket saver as well.
John was super responsive, looked everything over tried two possible solution's before he suggested a tow to my dealership would likely be my best option. This included his suggestion that if I could wait until Monday the tow would be less than a weekend tow. My dealership service department was ready to take my vehicle and work it into the Monday schedule for me.
I’ve used Baer Towing before and John proved why they are my Best and First call.
Excellent service from Bears Towing! Our car couldn’t be towed, but Jon replaced the battery in 18-degree weather. The dispatcher was very helpful. We would definitely use them again.
I was stuck on ice trying to uncouple from an empty trailer. Not a big pull, but the tow driver was super! Friendly, knowledgeable and speaks fluent trucker. He was so good natured, it was like a best friend who came to pull you out of the mud.
AMAZING experience!! Never had to tow a car before the nice lady I talked to at dispatch made it simple and helped ease me through the process!! And my tow driver was so patient and kind!! 10/10 recommend for in need of a tow!!
The driver "Jonas ", went beyond what was required to make sure the area was safe for everyone. This gentleman even went out of his way to help both companies and homeowner complete the tasks. Wonderful company and employees.
I HAD THE MOST RESPECTFUL AND HARD WORKING GENTLEMAN TOW MY TRACTOR TO THE DEALERSHIP TODAY. MY FIRST TIME RIDING IN AN OLD SCHOOL '97 PETERBUILT TOW TRUCK. VERY POLITE INFORMATIVE AND CONCERNED FOR MY WELL BEING. I WILL MOST DEFINITELY TELL FAMILY AND FRIENDS ABOUT THIS COMPANY. THEY SHOULD BE MORE NICE HARDWORKERS OUT THERE HELPING US TRUCKERS GET THRU A TUFF TIME. ON TIME AND EXTREMELY COURTEOUS!!! ********** STARS ACROSS THE BOARD FOR JONAS U ROCK KEEP UP THE GREAT WORK !!!!!
Brent was the most professional and understanding by far willing to wait for the final destination to be changed closer to home lasted nearly an hour and not once did he complain or ask to speed things along will be using this service again
Quick and professional. I was stuck and the worker creatively got me out while staying calm the whole time which eased my anxiety. I was able to pickup my load on time thanks to you guys
Broke. Down. At. Walmart. In. Wooster. With. The. Back. Seat. Of. Groceries. Called. Bears towing. In Burbank and. They. Came. Out. Quickly. And. Gave. Me. A jump. So. That I. Could. Make. It. Home. To creston because
The groceries could have spoiled in the heat..thks mike
Ps keep up the outstanding service
Ask for Lindsey 😁
If they made a 6th star, I would give it. Our skoolie lost its fuel prime on 71N by exit 204. We just happened to be next to bears towing. We walked over and talked to the Bear's technician, Paul. Paul talked us through trying it on our own. I mentioned our battery was also dead due to our attempts to restart it. Thats when Paul sprang in to action. 30 minutes later Paul was at our skoolie. He got us jump started and reprimed, even made sure we got to the service station. Paul was pur hero tonight. He's a true legend and saved our butts.
I sold a Murano and it needed towed over an hour away. The guy was nice, patient with me. Very professional and experienced, as my car had no battery. He drove well as I followed him. And was even concerned about leaving me at the destination alone. He was pretty amazing. Great guy. Good company.
Would not recommend they’re trying to charge me over $670 to get my vehicle back that has only been there for a day $250 fee!!! Plus $150 gate fee is outrageous then $7/mile and brought the wrong truck for an awd vehicle and asked if he would please put a rag under the magnets of the light bar so it wouldn’t scratch my paint and refused to do so they jack prices up so you can’t afford to get your vehicle out let’s not forget this was not an accident or a break down so it was a non emergency call that I’m being charged an outrageous amount for
