Sun Valley Auto Repair LLC in
Sugarcreek (OH)

Decided to try Sun Valley Auto because of a flyer in the mail. We were very satisfied with the service. They were great to work with and very detailed. We can highly recommend them.

The guys at Sunvalley are great! When our 2020 Kia Soul went through 3 transmissions in 2025 alone they handled everything for us! Even going as far as transporting the vehicle 45 mins to the nearest Kia dealership to look at software, not to mention giving us a loaner vehicle while we were waiting for Kia to deliver parts, which took weeks. Getting a call from Brian and the guys isnt like other shops, where they see you as just more money to make. I can't recommend these guys enough!

We were finishing up a great Friday visit in Sugarcreek recently when our vehicle started overheating. Thankfully roadside assistance suggested we contact Sun Valley Auto. They kept us informed throughout the process with detailed pictures of what they found and the repairs being made. Work was completed in a timely manner. Wish we lived close, Sun Valley has a great team of technicians who are friendly and knowledgeable!

Went in because they have a good reputation, the gentleman that awnsers was phenomenal. And he awnsers EVERY SINGLE TIME. Knew what you had going on and updated me every step. Took a little while but grant it there was a lot done and thing runs like a dream, they brought it back to life. Had an Ac leak that other mechanics couldn’t find and they spotted it. They even give you a rental car if they have any available with a simple rule fill it up when done, no charge. Is eight out of five stars a thing? Asking for a friend

What an amazing place we were traveling from Virginia and had a tire issue. The guys at the station were very friendly and helpful with our issue! Highly recommended

I recently had my car repaired at Sun Valley Auto Repair, and I couldn't be more satisfied with the experience! From start to finish, their team was professional, courteous, and truly committed to delivering top-notch service. They diagnosed the issue quickly and explained the repairs needed in a way that was easy to understand. Not only did they fix my car efficiently, but the pricing was fair and transparent—no hidden surprises! The level of care and attention to detail they put into their work was outstanding. If you're looking for an honest and reliable auto shop, I highly recommend Sun Valley Auto Repair. They'll get you back on the road with confidence!

Thank you so much for fixing our car so fast for us. Everyone there is so kind. Our car broke down at the start of our trip on a Friday and they gave us a loaner car to use for the weekend so our trip didn't get ruined. They ordered the part so fast and had our car all ready and fixed up by Monday evening for us to go back home. So, so thankful. the service, communication, everything was great. I think Brandon is the one who worked on the car. Thanks again!!! Highly recommend, best in the area! Don't go anywhere else. 10 star review!!!!

This was my first experience at Sun Valley auto and it was a great one! They were very professional, and I liked how they put their card in a little cloth in the car when they were done. 🤩

We have all of our vehicles serviced here and appreciate the thoroughness and expertise. The staff are super courteous and always provide excellent service. One time we actually had two of our vehicles in at the same time, one for routine service and the other unexpectedly for the battery light. They offered us a loaner car right away and resolved the battery issue promptly. Thank you!

We have always had exceptional service at Sun Valley. From oil changes to more extensive work on our vehicles. They also have loaner vehicles which have been key in helping us get to where we need to be when we have a vehicle that is needing work.

Really nice place. I happened to have an minor emergency on a Friday with a wheel bearing. Thankfully they got it done so my wife could take the minivan to Florida in 2 days. Thanks to Bubba and the others in the shop

Very good experience! Did the work I requested, performed an inspection, offered other services based on the findings, but were not pushy or insistent on items I chose to do myself. They got me in quickly and were very professional and easy to talk to throughout. Would not hesitate to recommend them.

Very impressive shop! Everyone was very friendly, professional, and the work was thorough. The tech took the time to make sure everything was done correctly and the shop manager double checked to make sure. The prices are reasonable too. If you need any work done on your vehicle this is the place to go.

We have been taking our vehicles to Sun Valley Auto for years, they are always courteous & professional. I really like the family atmosphere and loaner vehicles they provide, will recommend them to anybody.

Great place ! Nice people. I've taken my car 3 times, the first time I wanted a tire alignment and most shops would just align your car and you'd hit a pothole then need another alignment weeks after. This place informed me that I would need to replace certain parts of my car such as my inner/outer tie rod and shocks or otherwise I'd keep needing alignments, I did that and it's been running great for months ! Also recently purchased a truck with a plow on it and didn't know how it worked, they were more than happy to lend me a hand by showing me even though they were fully booked up ! This has to be the most honest and hardworking mechanics in the area, definitely earned the 5 star rating !

I was struggling to find anywhere that could get me in for a bad brake job where the emergency brake was partially engaged, earliest was 2.5 weeks. I got a recommendation from a coworker and I gave Sun Valley a call... he asked when I'd like to get it in and I explained the situation and he said how about tomorrow?!?! They gave me a complete breakdown of what they found wrong through text messages with pictures (great system by the way!) and communicated throughout the process. They gave me a loaner to drive while the car was in the shop, though they finished it the same day. My car is in much better shape and I've got a 3 year / 36k mile warranty for the brakes. Top quality service and friendly / helpful staff! I recommend them highly! Thank you Sun Valley for a great experience!

This business has impeccable customer service. They kept me informed throughout the entire process of my vehicles repair. Even to the extent of texting me photo evidence of the needed repairs. The amount they quoted me was much higher than what I actually paid because they found a cheaper price. They could have done the greedy thing and charged me the larger amount but they were honest. When I picked my car up there was even a bottle of water with a note attached and a lemonade packet. What a cute customer service gesture on a hot day! I'd give them six stars if I could.

Clear, prompt communication though informative text/web link (see photo) made it easier to know exactly where the concerns were and how to prioritize them. Loaner vehicle made the whole experience doable. Less expensive and more quickly done than estimate. I've been to a lot of service centers and shops, I'm glad to know I don't need to find another again, ever.

Thank you guys at Sun Valley Repair. My van lost all it's oil due to a faulty oring and these guys were able to get me in quickly and replace the part and did a quick diagnostic test to be sure engine was not damaged. Made it back home to Cleveland without any issues. Brian and Brandon, thank you for your quick, polite, and professional service. I highly recommend Sun Valley for any of your automotive needs. Joe & Rita Mastroianni

Great service. Brian and Brandon went out of their way to help us out. We wouldn't be able to continue our trip without them replacing the coolant reservoir that they haven't done before. Brandon took on the job and did a great job. Many thanks.

Ever since I was a little boy, I always helped my dad and my grandpa work on cars. And then when I became of age and started driving, I of course did all of my own auto repairs. Now that I’ve gotten much older, crawling around on the ground and underneath vehicles isn’t as easy or as enjoyable anymore. So then comes the uneasy task of finding an honest and trustworthy shop. Over the last few years, I have taken my vehicles to some different automotive shops to have work done. And to be very blunt, none of those shops settled well with me at all. Either their customer service wasn’t very good, which had me questioning a lot of things. And then there is one place in particular that I could clearly see did not do good quality work. And then of course there were a couple other shops that did good work. But when I found Sun Valley Auto, there was something about their level of customer service from the start that made me feel important and welcome. And they’re knowledge, craftsmanship, and ability to work on vehicles correctly has proven to me that these guys are worthy of having, and keeping my business. Sun Valley Auto is the only place I will recommend for auto repair service…

I had a problem with a door on my work van, and other places I took it said they couldn’t fix it. Richard took one look at it and had it fixed in about 3 minutes. After that, I had my van serviced at Sun Valley. They were super thorough with the assessment for service, talked me through everything they suggested, and did it all for a fair price. Great place to work with.

This company is really well-run and organized. It’s super easy to make an appointment and everyone on staff is skilled, friendly, and helpful. They take time to check all the details so you leave feeling safe in your vehicle. As the owner of a hybrid vehicle it can sometimes be tricky finding people skilled with my particular car. Sun Valley did not disappoint. Highly recommend!!

My sisters and I were spending a few days in Holmes County and right before we were heading home had a tire going flat. We went to Sun Valley Auto Repair and we’re blessed with the most wonderful people. They fixed my tire right away and treated us to kindly! Recommend them highly!

Wonderful easy process! I’ve never taken my vehicle to a shop that was so streamlined. The mechanics Richard C. And Broden M. did an amazing job! Larry, the service manager, was very responsive and thorough. I am beyond happy with the team!

I had radiator fluid spewing out of my truck. I took it to SVA monday morning, telling them I needed fuel filter and oil change along with my coolent issue. Brian got me in right away, and I told him "hopefully it's just a hose." I called at the end of Monday night, and he said, "The coolent resevoir had a leak, but often that is caused by a blown head gasket. He said the would check in the morning. I called in the morning and was told It did have blown head gasket and it built up to much pressure in the resevoir and cracked. They provided pictures of the test showing exhaust in the coolant. They said it would be $800 for the reservoir replacement and $3700 to replace the blown head gasket. Plus more if it needed to be sent out. I told them to finish the oil change and fuel filter change if they had not, and I was coming to pick it up. After paying $700+ for oil and fuel filter changes with the diagnostic. I got the detailed quotes. On the way home I stopped by the store to grab some coolant to top off my reservoir and told the gentleman behind the counter my issue he said "as a 30yr diesel Machanic that makes no sense." a co worker joined in and asked where I went. I refused to tell him, the gentleman said "I already know it was Sun Valley Auto." I took it to another shop and the technician told me what I had been told did not make sense with how the coolant system works. He then diagnosed my issue within 30 seconds. Behind the coolant resevoir is a hose that connects to the heater core and resevoir, and it was split wide open. The mechanic had it fixed and pressure tested to verify no other issues were happening. I have no driven 150 miles and no over heating or leaking. I spoke to Carson the owner twice and he continues to stand behind his shops $4500 diagnoses for what was fixed with a $35 hose.

Took my 93 vette to Sun Valley Auto to have full inspection and my brakes serviced before we went on a road trip. They did a great job communicating with me on everything they were planning on doing, the parts they were going to order and also informed me of a wheel bearing on its way out. Everything has been replaced and I'm feeling confident about our trip down south. Also impressed at how clean they kept the interior (it's white!), Never would have known anyone else was in the car! Highly Recommend!