Regular customer, took a load in today, got a good size piece of metal stuck in my tire, man was so kind to go to maintainance for a tire plug kit, then let me air it back up. You can't beat their service.top notch staff. They permanently have my business.
The lady in the blue building is so slow. Sit on scale for 12 minutes. Then she wants to talk about nothing and keeps the line so long. I only come here when I have to get stuff off my trailer before u pull it opens. Dumb. No wonder everyone talks bad about this place. Just dumb
Joe from non-ferrous was professional, helpful by answering a ton of questions and got me in and out efficiently. I was recommended to come here and I will use no other facility for my recycling needs. Thanks!
Very poor experience. Will never return. Customer service was severely lacking, there were no directions no signs, and you’re expected to understand what to do with no lights working on the scale and with no audible speaker coming to you on the scale, was not approached when I stood there confused until I was rudely yelled at for not knowing what to do. I brought quality aluminum and random scrap intending to deal separately, but was treated as if that was ridiculous. they are severely under-paying for the value of the metals that were delivered with no explanation ahead of time that they are not separating aluminum from scrap. Please save yourself a bad experience and avoid this facility that does not value you
Tried to cash in the cans I spent the better part of three days picking up off the road and they told me I couldn't take them in without a liscence plate number. Now if I was rich enough to drive a car then I wouldn't be taking in scrap to get money. Another business that just wants to serve the rich and screw over the poor who rely on canning as one of the few ways to make money.
The guys in the peddlers station are top of the line employees whom are courteous, knowledgeable,friendly I'd recommend Metallico when needed to scrap . They're articulate as well ....six stars
I don’t know what happened to this place I’ve been here plenty of times. I first pulled up there was a guy parked by the tracks asking for my name and my brothers name assuming that I’ve never been there before. I’ve been here plenty of times... we pull up on the scale my brother walks into the building. The lady walks out so we’re waiting for her to come back. Then the lady comes back asks my brother for my plate number and assumes I’m going to scrap my vehicle. We drop off our stuff the guy taking the weight of the aluminum we had was throwing things around and a piece of metal hit his leg. I’ve never experienced anything like this my entire time coming here
Forced to wear a mask outside my truck when no ones around. Guy on the loader didn’t have one on and he’s yelling telling me to put mine on.. lady in the office didn’t have one on either. What a joke.
The women in the office are CLUELESS. I brought in a vehicle with PA title that was signed and notarized both out of previous owners name and into my name. They told me that I have to have the title reissued into my name as an ohio title prior to them accepting it. Mind you, the vehicle is dismantled and stripped down to a cab and frame.
We have taken several vehicles to them with a PA title EXACTLY lile this one and have had no issue in the past.
Dont pay us .used car dealers ...375.00 a car ...its only for the big new car stores...not fair..i just gave youngstown auto wrecking all my 110..cars we had ...because they took care of me..very fasy pay..and a great place too buy parts also...nicky is the owner...great ..fair ..priced ..
1st they treated me like a thief. Than they ripped me off by swapping the weights on the items I brought. They act like they don't want to deal with everyday people. Lady at the scale has nothing but attitude. Maybe if she wasn't hauling around those extra 50 pounds she would have a better day.
Check their pricing before you go, better yet check their website guidelines. I was ripped off by this company because they do not distinguish between 'clean' copper tubing and #2. I brought in 40# of 'clean' number 1 copper and was told that because it was not bright and shiney it would be weighed in at number 2 pricing. I thought this was the industry standard until I went to Metalico down the street who explained to me that Interstate was simply ripping people off, as Metalico does not distinguish between tarnished and 'bright and shiney'. The yard workers are great, very helpful and friendly. The women in the weigh station trailer, well, it's a trailer isn't it, no more needs to be said. No matter what time of the month you stop in to bring your metal they do their job and that's about it, nothing more, smiles and friendly service must not be a part of their job description.
