What clients say about Jam Auto Towing in Brookville (OH)
Winter is the best time for JAM to take advantage of customers. Times are hard out here and usually what makes a great company is having honesty, integrity, and being caring toward their customers. They lacked all of the above. Not sure how this place is managed but I don’t understand their pricing. I want to start off with saying I am very fortunate that I am safe and am out of the snow so thank you all for that. I work part time as a registered behavior tech and go to school full time and working to make a better life with a family of 4. I explained over the phone that all I had to my name (with proof) was 139 dollars in my bank account for the next 2 weeks. I asked how much it would cost and he said $125 to $135 and I asked “just to pull me out the snow?” I didn’t need a full tow I just to be pulled out that was it. He arrived in 40min and hooked 2 hooks on the front end and the machine pulled me out (less than 8 minutes) and he took all the money I had. He did no labor work to get me out. I feel like I was robbed. You all just think about it next time you all call for them and think “is this really worth it?” I know that we don’t think about it because we are so relieved to be out of the mess but profit shouldn’t always be the case. That’s just me so I give this place 1 star.
Was able to ride along to pick up my 2011 Saab from Midwestern Auto in Dublin, Ohio to take to Hacker Auto Service in Cincinnati, Ohio to see if they can fix it.
Great company. 17 year old son had pickup problems and Jam got him off the highway and home safely. Thank you very much for helping my son. Jam also went out of his way to get the rim on the truck so it could be rolled around. Very great guy
He arrived promptly and exactly when he said he would. He took great care of us and our pickup. Great customer service and very skilled at what he does! If we ever need a tow again, we know exactly who to call!
I was riding to my home, almost 1 am and the alternator was faulty, that caused the battery going out. I called to 2 towing services and didn’t took the call. I was near to my home when this happened. He traveled 45 minutes to the place I was stranded. The price is reasonable and he did an excellent job. This is the second time I used the service.
My vehicle broke down at 10 p.m. on a Wednesday night on the side of the highway. Had to tow it about 20 miles. Called in and he got everything taken care of in just a couple hours. Thank you so much.
Called to get a my car towed from house to mechanic. Service happened quick and at a good price. This company was professional, easy to deal with, and sent photo confirmation when my vehicle had been dropped off. Highly recommend if you are in need of a tow.
Roadside assistant was provided surprisingly fast and efficiently by the owner operator. Appropriate care was taken to ensure that nothing was damaged or compromised in the process. Thank you!
Very courteous, patient, timely and pleasant. Affordable prices you cannot beat from larger companies with less quality service. 10/10 will use Jam's if necessary in the future and recommend. :)
1-16-24 @ 0048 hrs. Tow truck drivers want people to slow down and move over for you all, your drivers need to do the same on the interstate when they see a broken down truck on the shoulder. Courtesy works both ways. Your lives are no more important than anyone else broke down on the shoulder.
About a week ago, my AWD Honda Passport wouldn't start at Northwoods Kroger. All but one towing company didn't answer their phone and the one that did told me 1.5 hrs before getting to me. So, I tried Jam's Auto Towing and he got to me in 30 minutes with his flat bed truck to get my SUV up to Voss Honda in Tipp City. I was glad because I already had my groceries. He was friendly, on time, and did a good job handling my all electronic Honda with AWD. Towing cost was fair since it took more time to carefully get my SUV up on his flat bed in a crowded Kroger parking lot. I recommend his services and I added him to my contact list in case I need a tow again.
Needed my car towed on a Thursday night. Found jam towing on google. I called and they answered right away and was at my location in 30-45 mins. Very professional and will use again when I’m in another situation like this.
