Carvana Chrysler Dodge Jeep Ram Avon Lake in
Avon Lake (OH)

I would highly recommend getting your vehicle serviced at Avon Lake Jeep. The high quality service starts when you enter the doors and talk with Charlie H. I’ve dealt with Charlie a few different times with different family vehicles. He’s very honest and helpful and I always leave here knowing I didn’t over pay for something I did not need.

The salesman (Billy and Jerrol) are doing a great job at this location... Friendly, knowledgeable, no pressure, and most of all... Helpful..!! Love these guys!! But I also want to mention the Service Department and the Excellent care they gave me and my wife when we stopped in for some repairs on my wife's 2020 Dodge Ram. The name to ask for is "Charlie" and he is 100% a one of a kind Superhero in disguise! Very Friendly and Knowledgeable with a great attitude. Thank you for you kind assistance! And while you wait, try there multi-coffeemaker that has everything from espresso to cappuccino to just great coffee!! Highly recommend this Dealership!! Stop in and tell them Rich & Melissa Mack Sent you!!

Gladys was so amazing and helpful. Very informative as I test drove multiple vehicles. Jerald the sales manager did everything he possibly could to get me out of my terrible loan from another company I purchased my other Jeep from. I am so appreciative of the lengths they went through to get me into a new vehicle. 5 start service! Will not be going anywhere else for future vehicles .

They false advertise on prices. Offered a ram 1500 RHO for $71k confirmed with one sales guy it was the correct price and applicable to me. Then transfer me to another who redoes everything and then claims they can’t do the advertised price anymore. Even showed him that other dealers are offering that much or even more of a discount but he did not care to earn my business. Disappointed that this just another typical dealer listing fake prices

Been here twice this year. Dealt with Colton both times. Gladys was also very pleasant to work with. All of the sales team is super helpful and they will definitely get you the deal you deserve.

Andrew and Jerrol went above and beyond to make our experience exceptional! The entire process was completed in less time than we had anticipated, and their professionalism and friendliness made the experience truly enjoyable. We highly recommend them to our family and friends!

Worked with Joe P from the moment we arrived. Had a great experience from start to finish. My wife and children were treated with care and kindness the entire time we were there. The staff were all very pleasant and happy to help with any questions we had. We are extremely satisfied with our vehicle purchasing experience and highly recommend anyone else interested in doing the same! We will definitely return again.

We had an amazing experience working with Colton when he sold my boyfriend his brand new Ram truck. From start to finish, Colton was knowledgeable, patient, and genuinely cared about making sure we were happy with our purchase. The entire dealership truly feels like a community… everyone we worked with was friendly, helpful, and made the process smooth and enjoyable. You can tell this is a place where people work well together and care about their customers. We couldn’t be happier with the experience and highly recommend Colton and the whole team to anyone looking for a new vehicle!

I had my vehicle in for warranty repair for corrosion. Initially when I went in to have my vehicle looked at to make sure the issue was covered under warranty the gentleman walked me around the vehicle and pointed out known issues and explained the problem/cause and the process of filing the claim with Jeep and sheduled me for the repairs. I left very well informed. The repair took longer then anticipated (no issue, I was provided a loaner), the body work completed looked great. Not only did they detail the outside of my vehicle but they did the interior as well. I really did not anticipate that! I will definitely be back if needed. Everyone I encountered in the service department was proffesional. Thank you for a great experience!

We had another great experience working with this dealership. They truly went above and beyond to accommodate us and work through multiple options to get me the best possible deal on the vehicles we liked. This is my second purchase here, which says a lot about the level of service and trust they build with their customers. Jeff, Jerrol, and the entire team were knowledgeable, patient, and never made me feel pressured. Because of my experiences, I’ve confidently referred friends and family their way and will continue to do so. Highly recommend to anyone looking for a dealership that genuinely puts the customer first.

Big shut out to Andrew Miller! I can't say enough good things about this sales rep. He was professional, attentive, and truly committed to make sure I had a great experience. Communication was clear, questions were answered thoroughly, and I never felt rushed or pressured. It was refreshing to work with someone who genuinely cares about their customers. Highly recommend1

I had a great experience working with Andrew Miller. He was very knowledgeable, patient, and truly listened to what I was looking for. There was no pressure at all, and he made the entire process smooth and stress-free. I felt supported and informed every step of the way. Highly recommend!

Thank you to Joe Polyak for great sales service to by our new 2026 Dodge Durango. The whole team at Avon Lake CDJR are welcoming without sales pressure. We are returning customers for that genuine friends feel. Joe was very attentive and was not in a rush as we test drove and made a decision to buy.

For a decade, this dealership has been the standard bearer in my mind for how the car buying experience should be. It incredibly friendly, incredibly knowledgeable, not pushy, not forceful, just nothing but helpful. We bought a Jeep 10 years ago from Jerrol, who is now a sales manager. We came back this year to buy another car and our salesperson, Frankie, along with Jerrol, provided the same great experience we had received a decade earlier. If you’re in the market for Chrysler/Jeep/Dodge, do yourself a favor and make your way to Avon Lake. You won’t regret it.

Great experience, all-around! Friendly, professional, and efficient process from start to finish. Even our kiddos enjoyed it (games, snacks, and hot cocoa while we completed the purchase!). Thanks to Niko and Jeff for a wonderful experience purchasing our new Ram! We couldn’t be happier and we will definitely be back! :)

Andrew & Jerrol went above & beyond getting me the best deal possible. The trust & respect they gained from me for their time & efforts won’t go unnoticed. I recommend them to everyone & anyone when it comes to getting in a trustworthy vehicle. They made this experience special!

Easily the best dealership hands down. This will be my second lease from there and my parents first. They will ALWAYS do what they can to get you the best deal for the car you want. Frankie didn’t give up on getting me in my drive car and I appreciate it! Will be back when this lease is up!

I had an amazing experience at this dealership! Peter and Andrew were super efficient, patient, and really understanding throughout the whole process. They made everything feel easy and stress-free, and you can tell they genuinely care about helping you find the right car. If you’re looking for great service and people who actually listen, definitely come check out this dealership. Highly recommend seeing Peter and Andrew!

When our growing family needed a new vehicle, we not only found the perfect SUV — we found incredible people to work with. Billy and Jerel were fantastic from start to finish. They were patient with us, went above and beyond, and truly listened to what we needed, both in a vehicle and in our budget. They guided us through the entire process with honesty and care, and we couldn’t be more grateful. We had a wonderful experience and would recommend this dealership to anyone looking for a new vehicle and outstanding customer service.

We had such a pleasant experience here. The staff was great, they were very accommodating with our needs and expectations and we met several individuals within the company. The owner, Elliot, came out to greet us. Overall extremely happy with our purchase. I would recommend anyone to purchase a vehicle from here!

Frankie and Jarrol were amazing! They were professional, the customer service was impeccable and I felt like I was taken very good care of. They worked to get me the best deal and I’m driving away with a great truck!! If you are looking for a new car, come here!!! They will take great care of you!

We had an excellent experience working with Niko. Not only was he knowledgeable, patient, and helpful throughout the entire car-buying process, but he was also wonderful with our kids. He was kind, understanding, and never made us feel rushed—even when the kids got a little restless. He truly went above and beyond to make the process smooth and stress-free for our whole family. He answered all of our questions, walked us through every option, and made sure we felt confident in our decision. The paperwork and financing were handled efficiently, and everything was explained clearly. If you’re looking for a car salesman who is professional, honest, and amazing with families, we highly recommend Niko. We love our new car and are so grateful for the great experience!

I had an amazing experience working with Niko. From the moment I walked in, he was welcoming, knowledgeable, and truly listened to what I was looking for. There was never any pressure—just honest guidance. He took the time to answer all of my questions, explained every feature clearly, and made the entire process smooth and stress-free. Even the financing and paperwork were handled efficiently. I appreciated his professionalism, patience, and transparency every step of the way. If you’re looking to buy a car and want someone who really cares about their customers, I highly recommend asking for Niko. He made what can sometimes be a stressful process feel easy and enjoyable. I absolutely love my new car—thank you!

Andrew is the absolute best!!! He did some magic and got me the deal that I wanted! I am completely amazed. I went in thinking it was going to be like every other time where they tell you a bunch of bologna to get you in and then tell you they want $3000 down and have a $900 a month payment. Andrew understood my situation and definitely went to bat for me and made my crappy situation so much better! He is a great salesman because he was not pushy at all, he listened to me, and he told it like it is. If you are in the market for a vehicle, make sure you come in and see Andrew today!!

Andrew Miller was amazing! We had a special circumstance with my mother in law and her health and they went above and beyond to make sure she was comfortable and understood everything. The process was seamless. Jerrol Walker and Peter the finance guy were exceptional at answering questions and making this a smooth transaction.

I had such a great experience at this dealership! I especially want to highlight Sean, the finance guy, who made the whole process so smooth and stress-free. He was incredibly helpful and patient, explaining everything clearly and making sure I got the best deal possible. As a woman who doesn’t know much about cars or finance, I really appreciated the way he took the time to walk me through everything without making me feel overwhelmed. Thanks to him, I left the dealership happy and confident with my brand-new car! Highly recommend this place, and if you go, definitely ask for Sean!

Gladys was very helpful and made the whole experience easy, Jerrol also made me feel a lot better about financing my first car along with the finance manager, overall great experience and would recommend purchasing a car from here.