I’m very happy with my first experience at Purdy Automotive. I had an upcoming trip and they were able to squeeze me in last minute to ensure everything was safe. Very fair pricing and will definitely be returning!
Purdys auto took care of me in a pinch,after i paid 3000.00 to another shop here at the lake taht did not fix the issue .They were open all day this new years eve .I can not express my gratitude and appreciation for solving and taking care of me and my vehicle a very spectacular business.
The owner, Todd, is fantastic. He was kind, quick and gave a great price for my tires. I highly recommend his shop to anyone who needs work done on their car. Thank you, Todd and your team!
In September 2024 they asked me to wait a month to have my car towed there. It needs a head gasket. I waited one month, had it towed and 100 days later I still do not have my car. He has not called me one time, I have always been the one to call. I left them alone for the 1st month which was too long for a 5-10 hr job. They kept giving me certain days that it would be ready over 100 days later I still don't have my car. Today is Thursday last week he said it would be ready last Saturday.
Spent $1300 for nothing. We took our Captiva for a chugging problem. When we picked it up, the issue was still the same. Took it back to Purdy's only to leave with the same issues. VERY UNHAPPY ABOUT GIVING AWAY $1300.
We ended up taking the Captiva to another local auto service. The issue was a vacuum hose. After a couple of other repairs, we ended up paying only $134. Will never go back or recommend Purdy's again.
Purdy's has worked on my cars and my mother's van for years. He and his team work hard, but fast. They do quality work! They are kept very busy, which shows me their customers appreciate the work they have done.
Purdys is almost always able to get us in quickly for whatever we might need done to a vehicle. Nice and friendly service. I would recommend going here for all your vehicle needs.
Couldn't schedule me in within the period of time I needed a repair (I needed work done asap) but was more than helpful in referring me to another shop which worked out well. I appreciate that. Thank you.
My wife's alternator stopped working on her way back to Columbus from Ft Wayne. Not being familiar with the area she called a friend that lived near Indian Lake and they told her to call Todd at Purdy's. It was well after business hours when the tow truck dropped off her vehicle but Todd happened to still be there. Being Thursday evening before Easter I assumed we were looking at a few days. They in fact got a new alternator and had it installed by 4:30 Friday and we were back on the road for the holiday weekend. Worked us in on what appears to be a pretty tight schedule and did it all at a fair price - by my estimation about the same as it would have cost me to tow it all the way to Columbus and do the work myself. Nice to find a small independent shop that provides good (and critically, honest) service.
First time I came to Purdy's was for an oil change which I thought my car needed. However, I had mis-read the sticker and it wasn't due for another thousand miles. The mechanic checked it and told me that he could change it if I wanted, but it wasn't due and the oil still looked good. Some places would have changed it and not said anything. Purdy's has always been an honest and dependable place to do business.
My experience was great. I got a last minute call that my father in-laws truck needed service. I had limited window to get to the lake and get it fixed. I stopped in at Purdy's to see if they could maybe work me into the schedule for sometime that day. I was amazed at what they did. Their bays were full but they stopped working on what they were doing cleared a bay, pulled the truck in and began fixing the problem.
They fixed the problem quickly and had me on my way.
They provide great service and really go out of their way to service your vehicle.
If you need auto service while at the lake I recommended Purdys
I needed 4 trailer tires balanced on my utility trailer. I called he said come right over. The price was extremely fair and they were quick but thorough. Very nice guys to work with. I would recommend this shop to anyone.
Taken several cars here over the last year or so. Very nice owner/manager (Todd). He explains things well, the estimates are always on the money, and the cars are fixed perfectly the first time. I think his labor rates are very good, and prices for parts are average or a little better. No complaints!
One more thing to add no engine oil in truck after "doing a repair". Employees are even going around saying the blame is on me. Pretty bad TODD says to me 4900 bucks do you have a bad cam? Do ya? I said how I go from 2100 dollar quote to 30 days to 4900 no engine oil which I've got receipts to prove. Can't get over how many months this thing set down there! 1 year way to long. Too bad it took a Marine tech to fix my truck 🤣
Purdy's Auto Services has amazing customer service. Not only did they fix my car in a timely manner, they are more than fair priced. If you have any issues with your car please give Purdy's your business, they are genuinely good people who care.
Todd was very nice, I think he gave a fair price considering all that needed done, He also got it done in a timely matter. Fixed everything he was asked . I would recommend Purdys.
Todd totally saved our Thanksgiving. We were driving through and we managed to limp the car into Purdy's. Todd got us back on the road at a price that was more than fair. So awesome to find honest and professional people like this.
Absolutely the best service and professionalism I've ever dealt with. I have never gave out 5 star reviews before, but Todd and his crew went over
and beyond to help us out and exceeded our expectations. Thank you Todd and crew. Even though I am 40 minutes away, I will definitely bring my vehicles back when I need anything.
So I just met Todd the new owner of Purdy's he quickly diagnosed the check engine light problem got me in and out promptly fair prices. I would recommend this repair shop to everyone. Thanks Todd.
Nice people. Too bad after spending a couple thousand dollars there it turned out they were actually poor mechanics. 2 of 3 times I went to pick up my vehicle there were problems. I do not even trust that they did the additional basic maintenance I requested and paid for. I left the last time with a check engine light on which wa
This is our new business!! Ken and Mary Carol have blessed me and Todd with an amazing shop with the friendliest customers ever!! Everyone has welcomed us with such kindness. It has been a heartwarming experience!! Rob and Brian are amazing too! We are truly grateful! Call or stop by and see us anytime! We will be happy to serve you!
I broke down returning from Ohio to Michigan, and was fortunate to be near Purdy's. Ken and his team fit me in on an emergency basis despite their being completely full, and then treated me as though I was a long-time customer, even though they knew I'm unlikely to ever return to them. Ken even drove me to the nearest motel as the required part wasn't immediately available.
I cannot speak highly enough about Ken, his wife, and the shop. Highly recommended.
...all you need to know about this shop and the ego of the owner, is to look around back where a sign says "Reserved for Ken". It's not a tech corporation in San Jose...it's a dump in the middle of Nowhere, Ohio, making less than 500k a year. Imagine how the employees are treated.
