The owner’s conduct was extremely unprofessional and unethical. I was charged $300 for a trip that lasted less than one hour. After I left an honest review about my experience, the owner retaliated by creating multiple fake accounts to leave false negative reviews on my business profile.
This behavior alone is not someone I would trust with my vehicle or my money. A quick look at the rest of the reviews speaks for itself. The business has also disabled Facebook reviews after receiving significant negative feedback.
Update: I personally provided Jordan with documentation in person. He stated that the individuals responsible for the fake reviews had been fired, despite previously laughing about the situation. Since then, he has failed to follow up or resolve the issue. At this point, my attorney will be handling the matter.
Support small businesses that operate ethically and genuinely care about their community.
Never answers the phone. Called during the day multiple times because I park in a permit parking area and people cannot read and park in the lot all the time. This is the company my landlord chose to use. They never answer and apparently don’t know how to setup voicemail either.
I’ve personally seen how RK Towing handles themselves, and it’s completely unprofessional. Instead of accepting constructive criticism or bad reviews, they go out of their way to harass people and even try to damage other local businesses’ reputations.
It’s sad to see a company react this way instead of improving their service. When you attack hardworking business owners just because you don’t like what was said, it says everything about your character. This kind of behavior is completely unacceptable.
Called him on a Saturday morning at 730 am came and got my car for a very reasonable price. Happy with the service I received will keep him in mind for future needs thanks again.
Highly recommend this company. Jordan came today and picked up a vintage car pretty far away and brought it back to our place. Was nothing but kind and super gentle with our vehicle during the loading and unloading process. Will definitely be recommending this company to friends and family. Thanks again for today.
I wish I could give Jordan more than 5 stars. I called him for a tow that most people were quoting me $900 for. He offered me quite a substantial price difference for the same job. But before taking just taking my money, he offered to take a look at the vehicle. He was able to get me back up and running, savings me hundreds of dollars. Very honest, reliable and trustworthy. Will use in the future and highly recommend to others looking for fair pricing for a tow! Thanks again, Jordan!
Horrible service and rude staff trying to take advantage of my elderly grandmother wanting 300 + the title of the car after towing it from 16 only 10 minutes. Then we went there at 2 to get belongings and said we have to pay the 300 plus the title to get belongings and they said no one was there even though they are supposed to be open till 6 and said I have to come tmr to get it. Meaning without a choice she has to pay what asked as well as an overnight fee because it’s my fault no one was there. Now trying to call them like they said I have to before going no ones answering tried multiple time with different phones. This is ridiculous unprofessional and disgusting behavior making you also pay with cash which is very unprofessional when most people don’t just have cash to pay for that which they would know. Disgusting behavior.
The owner is truly honest and genuine. He went above and beyond to help me, just as I know he has done for many others before. It gives me peace of mind knowing I’m dealing with someone who not only knows what he’s talking about but genuinely cares
Update. actually they attempted to not return my car after I called them out on trying to force me into insurance fraud. Jae's Towing returned my vehicle to me professionally and honestly - and without fraud, call them instead.
There ya go. I removed the single word of speculation that appeared presented as a fact, that was indeed speculation, and the speculation that was stated as such. They did try to force me to commit insurance fraud to get my vehicle. I have the call recorded. That's not okay. You can sue whoever you want for whatever you want. But this is a Google provided public space for honest reviews. Which is what I've left.
This place was exceptionally easy and friendly to work with during a stressful time! Kimmy was super helpful and always willing to go out of her way to make a bad situation as easy as possible!
Jordan was absolutely amazing. Very personable, quick and such reasonable prices. I highly recommend this place. Thank you so much for getting us out of our sticky situation! Will definitely use them forever!
I highlight recommend this towing service! RK Towing came to our rescue after calling several ‘highly referred’ towing services which couldn’t help us. All the other towing services gave us estimates of 45 minutes to an hour and we were stuck in a horribly busy intersection at the bottom of a freeway off ramp with people cursing at us. Jordan arrived in under 10 minutes and got us out of there quickly.
There had been a firey crash at our farm. RK Towing had removed the burnt up car and left debris behind in the large ditch where it had completely burnt. We called them and asked if they would come back and get the burnt battery and radiator out of the ditch before the contents washed down into the creek. They came out and thoroughly cleaned up the burnt area. Jordan explained that was not their responsibility since it was on private property, but because we were not happy with how the site had been left, he wanted to make sure we were happy with his company's service. Three gentlemen responded and they were extremely nice and professional. They went over and beyond what we had requested to be cleaned up. I highly recommend RK Towing !!
This place is the best! Very professional,fast and efficient! Prices are great! I would rather pay this company instead of waiting around for AAA!!!! This was my first time using this company, I will definitely recommend them to my friends and family!! Thanks RK Towing!
Extremely fast response during a snow storm, kept me in the loop every step of the way. RK is very friendly, professional, and affordable. I will refer to my friends and I have saved their number in my phone. Thank you so very much!
Our car was stuck in a ditch with a flat tire due to bad weather. Mr. Shey took his time getting it out and informed us of 2 flat tires when he arrived. He was very professional and polite and we are So Thankful for his service and time to haul it to our home. I will recommend this company to Everyone!
Jordan is a hero. Pulled my car out of a ditch and hauled it to my sister’s house in a level 3 snow storm on Christmas Eve . You guys stepped up when nobody else could and solved the problem. Professional, friendly , and incredibly helpful. Thank you all so much! Tom Schaller
Jordan was very professional and helpful. He went above and beyond to help me out. Where I needed my truck placed was very tight quarters and he didn't complain, instead he took the extra time to place the truck where I needed it. I would highly recommend RK Towing! Thanks Jordan!
Jordan came out in the rain and wind to help me tow my car to the local Walmart. He was personable. Made sure I had a ride and even went as far as making sure I had a ride home after dealing with getting my tire ordered. This company comes highly recommended from me. Thanks R & K!
Treated me like an old friend. Their price is a slight bit higher than others but they won't waste your time or make you wait for hours like other places. They were able to haul my one ton extended van with no issues.
Accidentally backed into a ditch trying to pull into my friends place. car was stuck and wouldn't move at all, other places advertised 24 hrs but didn't pick up. Rk helped and they had great service and fast response for a good price! I would definitely recommend them.
Outstanding service. Punctual, great prices, modern equipment. Totally went the extra mile helping move my car. Thomas was very careful with the car and completely focused on the details. Will definitely use RK again! Easy ⭐⭐⭐⭐⭐ star rating!
During horrible snow and freezing rain the other night Thomas Riley from this company came out and did everything in his power to remove my car from a ditch. He tried many different things and after realizing it was only getting worse and more dangerous outside he gave us a ride home. The following morning he took the time to go out of his way and return to the site. Wonderful wonderful service!
Much thanks for the crazy early morning rescue and being able to tow the second time to have my vehicle fixed. Thomas is extremely proficient and kind. I'm thankful he was available and took care of me twice in one day. Thank you again!!
My tire was flat and my car needed to be towed to have my tire replaced. I had originally called another company but they weren't able to be there for an hour and I needed to get to work. I'm so thankful this man came through where I work yesterday! He gave me his business card and I called him today. He was there in like 15 minutes. So efficient, friendly, and professional. I'll be calling him from now on and you should do the same!!! Thank you again!!!
Excellent service. We had a flat tire and needed the car towed to a repair center. The driver was very prompt (less than 10 minute wait), helpful, and very careful with the car. Nice guy. Would definitely recommend.
Was prompt and polite. Vehicle had issues with the lock actuators be he stuck with it. Great job thinking out of the box. Started vehicle and rolled down windows. Loved it Great Job. Would use him anytime I needed.
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