The customer is always wrong
might as well be this company’s slogan.
This place is a masterclass in how to drive customers away.
I called to buy a part after being referred by another company. The man who answered was one of the rudest, most self-righteous people I’ve ever spoken to in customer service. He was curt, crass, and seemed annoyed that I even called.
The referring company told me they had seven of the part in stock for $40 each. He quoted me $50. When I politely explained what I’d been told, he sneered, “Oh yeah? Well do you want to come and pick the part?” I asked for clarification, and his response was, “Well guess what, I don’t have any of them,” followed by hanging up on me.
No apology. No professionalism. No interest in actually selling anything. Just arrogance and attitude.
If you enjoy being insulted and lied to, this is your place. If not, run — don’t walk — in the opposite direction.
Very lazy and unprofessional. Called for a wheel for a Saturn Ion. Dude was so lazy we didn’t want to get up and go check. False advertisement- the vehicle showed the wheel I needed on car-part . So when I said that he decide to get smart with me and mock me. Good luck with business
My dad got parts from this place and it was awesome ! he had the right parts at good prices . i definitely recommend , and super helpful when you have questions !
Had my truck towed and the employee was extremely rude to my elderly father as we were cleaning it out. Not how you treat others. Karma will catch up to you
1st time there. Typical yard workers, which I'm used to. Everyone was cool and they have alot of older vehicles there, which, I am very pleased with.
I totally recommend checking them out.
This place charged 320 bucks for a less than 24 hr hold huge rip off!!! how do u rip off 20 yr customers like that? I would never reccomend this place to my worst enemy period!
WORST SERVICE EVER, staff is extremely rude, Kelly cussed at me, belittled me and laughed at me. She threatened as well. I'd rather buy a car from a cockroach.
The phone number was correct. That's about all can say for the service. Refused to sell me a part of a throttle body without buying the whole throttle body. And barely discounted from the price of a new one at that. Will not be doing business with them again.
