I only stopped in to get a couple fuel filters changed, however the staff was very friendly. I would use this shop again. They don’t have a pit for oil changes but still get the job done.
Donald is very knowledgeable and helped fix our problem plus found other things that needed repaired and brought them to our attention. Thank you for all your help.
Brandon and Wyatt provided exceptional customer service and technical expertise at Love's Truck Care. I'm incredibly grateful for their help and guidance—they went above and beyond to ensure everything was taken care of. Truly outstanding support!
Thankyou to Loves for a great experience!
Brandon Nate and Donovan were just fantastic.
Great attitude and friendly and very quick.
After being let down by other truck care places…Lobes is at the top of my list.
Thank you guys great job
Thank you loves for javing the proper parts for a 2024 peterbilt 579 w/ cummins x15
REALLY BAD!! NEVER WAIT SO LONG LIKE THIS. 2 GUYS IN SHOP NO TRUCKS IN BAY FIXING. NOBODY TO ANSWER PHONE. HOW SOMEONE GET PROBLEMS SOLVED HERE. IS A BIG LOVES. NOT FUN AT ALL THIS WAIT THAT NEVER ENDS. GOING TO OTHER SPEEDCO. HERE IS IMPOSSIBLE BESIDES YOU HAVE ALL TIME IN THE WORLD TO WAIT
Great people and great service!!!!
Thank you Loves Truck Care for the great service you provided in dealing with my tyres. Adrian was really fast and super helpful. Thanks, Adrian.
What a bad service from spedco. I needed to get a tire fixed, I waited 3 hours just outside the door and this despite the fact that there was no vehicle in the garage
Hit something that fell out of a pickup on US35 in our car. Tire was losing pressure. Stopped here, young man couldn't fix it but directed me to a place close by who could. Hate I didn't get his name, was 11/21 about 1:30pm. Even marked the tire for the leak
I do not recommend this service to drivers. I was told to wait 45 minutes, I waited 7 hours. There were three mechanics, one of whom pretended to be working, the other two were just sitting in the office and chatting. They work very slowly and not professionally.
Holding Me For 1 Flat Tire ? almost 7 Hours Still Clock Running Check in 9:30 Pm it’s next day now , They Don’t respect Trucker Time Value Hopefully management Read This .
Title: Loves Mechanic Shop: In Need of Additional Assistance to Reduce Waiting Times
I recently visited Loves Mechanic Shop, a renowned establishment known for its quality service. While the mechanics are undoubtedly skilled and knowledgeable, I couldn't help but notice the significant delays and extended waiting times that many drivers, including myself, experienced. In my opinion, Loves Mechanic Shop would greatly benefit from additional staff to alleviate these issues.
One aspect of Loves Mechanic Shop that stands out is the expertise of their mechanics. They possess a wide range of technical knowledge and showcase impressive problem-solving abilities. Whenever I got the chance to speak with them, their explanations were detailed and understandable.
However, the primary concern lies in the extensive waiting times. On multiple occasions, I found myself waiting for a minimum of 4 to 5 hours before any progress was made on my vehicle. It was frustrating to see numerous drivers, who arrived after me, receive attention before I did. This extended waiting period not only inconveniences customers but also creates a stressful environment.
By addressing the time management and staffing issues, Loves Mechanic Shop could significantly enhance the overall experience. With more mechanics available to handle the workload, the waiting times could be reduced, allowing for a more efficient service. Additionally, implementing a systematic approach to customer queuing could do wonders in improving the overall customer satisfaction.
While it is commendable that Loves Mechanic Shop is often busy, it is crucial to acknowledge that customer satisfaction is paramount in any service-based industry. While waiting times may be inevitable to a certain extent, customers deserve a reasonable wait time when seeking assistance for their vehicles.
In conclusion, Loves Mechanic Shop has some exceptional qualities, particularly in terms of their mechanics' expertise. However, the lack of staffing puts a strain on the efficiency of their service, resulting in significant waiting times for drivers. By allocating more resources to meet customer demand, Loves Mechanic Shop can truly excel and provide a more satisfactory experience for all their patrons. I hope that the management takes this feedback into consideration and works towards improving the overall efficiency of the shop.
Disclaimer: This review was written based on my personal experience as a customer and does not reflect the views of Loves Mechanic Shop or its management.
I go there to get one tire changed he sends a note to my job wanting to change 3 tires. What a dumb azz . Just go somewhere else don't waste your time with these knuckleheads.
Got a $520 quote for one tire installed. Then hit me with a $592 bill because their new system messed up and didn't include the install on the quote, or so they claimed .
Terrible experience at their shop. Went in for oil change gave them my information, I was told it would be about two hours wait. 5 hours later they gave the excuse that a tire truck showed up and was using the oil change bay to offload. I went to find out how much longer there were no trucks in bay, but was told I would get a call when they were ready for me. Needless to say it was still another two hours before they got to my truck. The shop personnel do not care at all the status of truck drivers needing to be moving.
Went to tirepass they said air compressor isnt working came to the shop no trucks in the bays , they are not busy wait time is 1-2 hours just to get an air for truck ridiculous
Be careful where you park here. Shop parking seems to be designated a d you'll be asked to move from unmarked parking 10 feet away to another spot so other people don't have to.
Kind of ridiculous that I'm here all day on a Sunday doing a 34 hour reset and I talk to them at 9 am and they can't get me in for an oil change at all today say I have to wait til tomorrow...
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