before the buyout there were no issues and we enjoyed going to garden street. we would bring multiple cars in every week with no issues. the staff was friendly and payout prices were fair. since the buyout, the staff has been incredibly rude. we took a car this morning (a hybrid sonata) went through the scale, unloaded it, and weighed out. during the weigh out we were then told they couldn’t accept it since it was a hybrid. when going back to reload it, the man on the loader left it with a wheel hanging off of the trailer and had to be asked to fix it otherwise it would've been left like that. if they weren’t going to accept it, they should have said that from the start rather then wasting everyones time and being rude/unprofessional throughout the process. we will happily be taking our business elsewhere.
Been a while since I had to take scrap metal in, and am used to dealing with Cohen. Local one is permanently closed, and the nearest one was about the same distance from me as River Metal. After reading some reviews, went to River, and am glad I did. The process was easier and more organized, and better posted. The fellow who directed me in was friendly and explained the process extremely well. Always nice to see a well run and efficient business like this!! Thanks!
It's a good clean place to sell scrap. I have done business there for years. But good luck trying to get through on the phone within a half hour of closing. I don't think it used to be that way before the buyout.
This last time I went I got alot less then every other time. I also got yelled at for looking at the steel they used to sell if you wanted to buy it. Nobody had a clue how the new computers worked and it took forever. They said something about new owners taking over. I guess this one more scrap yard down the toilet.
Place was great right to the new ownership. They no longer let you buy any scrap anything like they used too. The prices are next to nothing as well. A contractor bag of crushed cans used to be about 7 to 8 bucks. Now its 2.80!? Thats literally less then half. I'd be willing to bet they loose minimum 50% of the customers they had, also prolly have a bunch of employees quit as well...they seemed like they hated the new system and ownership! I'll be going to Vega's like I usually do for good now.
I love this place they're quick to help you and get you in and out of there not like Cohen when you sit and wait for 20 minutes for somebody to check you in
They paid the lowest price for scrap metal than all of there Competitors do and be as nice to you while they do it so just for being nice I'll say no more
I scrap several vehicles here and always had great experience with staff and prices. People think they should be able to retire off scrapping one vehicle and it isn't going to happen that way.
Best prices on the west side, honest scales and friendly staff. I won't go anywhere else after going here even though it's a little farther out of my way.
