What clients say about Allstar Muffler & Brake in Shaker Heights (OH)
I have been taking my car to Mike and the guys at Allstar muffler for nearly 15 years. My mom comes here and I will likely be sending my son to him soon since he started driving not too long ago. We are a family of Hondas so we don’t require much, but when we do, we know who to call! MIKE!!
Mike has been taking care of me since I first started driving. Prices are always reasonable, he’s always polite, transparent about what’s wrong. He’s the only one I trust fully with my cars. Being a single woman walking into a man’s territory I can say I trust no one more than him. The staff is polite as well.
This place can get busy but they are always transparent about times and when and how they can help. I see a few low reviews and this might simply be because they were busy (I mean they are the best in town) and couldn’t get them in right away. Don’t let those few negative reviews fool you!
Allstar muffler and Mike are literally my family mechanics. It’s hard to get genuine people to care for you during these times, if you want honest, genuine and reasonable, take your car HERE!
Usually. I have the best service when I take my vehicles to All Star Muffler. I was told bring my car in the next morning because they were full. I returned the next day and was told to come back the following week. I called and reminded them of our conversation the previous day. I was told “ What do you want me to do? You should just take your car somewhere else.”
First rude experience at All Star Muffler.
I always give an 2nd change. I have taken different vehicles and recieved excellent service. Again today (October 2025), I called ahead, I was told it was a first come first serve. I and another customer arrived well before opening. We patiently waited, and the owner, did not take customers in his first come first serve order. When I made a comment, he kicked all of the customers out and refused to service any. Great service, if you can get it. Rudest Owner and Customer Service!
I was buying used cars with high miles they seem to fix everything had to bring the hummer back Twice ? I have a new truck with warranty now but i know if I buy a used vehicle with miles where to bring it
Excellent service: I had a muffler and exhaust pipe problem. I called, and they took me the same day. The service was excellent and the price was reasonable. Thank you!
Some things that cause me the most anxiety are having to find a new barber and a new mechanic I can trust.
Thankfully I haven't had any anxiety for the past 9 years as far as where to service my cars.
I have full trust Mike will fix any issue I bring to him and never overcharge me or even recommend services that aren't in my best financial interest.
My only hesitation about posting a 5-star review is the risk of making him busier than he is
Horrible place!!! Took my car here on on a Friday and while waiting in there Horrible disgusting waiting room for 2 hours they tell me there computers are down and I'd have to come back this week. Go there today at 8:30 and they tell me no more ccars??Owner is a piece of work. Run!!! $$$$$
They always do a good job and they're very honest in their pricing. As a woman, I've been taken advantage of by other mechanics, but Mike has told me when things were less expensive when I thought they were or still under warranty somewhere else. They also work quickly. I've been going here for years, and as long as he's in business, he's going to have me as a customer.
My car wouldn't start on Friday in AutoZone's parking lot. The associate diagnosed my car and told me it was the alternator. I contacted AllStar Muffler and Brake after being referred by Norwood's Discount Muffler and Brake. I spoke to Mike and he gave me a quote that seemed most reasonable. I decided to have my car towed there today and Mike provided great service with integrity. I would definitely consider them for future auto mechanic work.
Guys are friendly and to the point. Very affordable, respectful and reliable. I couldn't ask for better auto service for my vehicles. Never been disappointed in any service here. I have taken all of my vehicles here. Thanks guys for your continued services.
I took my car to this place because my father has been dealing with them for awhile so he referred me to go here and have them fix my engine.The man that works here told me and my dad that they do engine work and can fix it...well I got my car back within a week and they had put a piece of tape over my check engine light... that was the first thing I noticed... next I noticed that my engine was still knocking.I called them to let them no that they put tape over my check engine light which they denied it then I told them that the engine was still knocking... they told me to bring it back which I did so they can remove the tape and fix my engine right....I payed almost 4000 for this repair. I get my car back a second time and and my engine was still knocking... come to find out it's the same old engine I had pictures in my phone of the old one and the engine they had in my car was the same engine..I believe they tried to repair it... anyhow...I took my car back a third time and now I have been waiting more than 3 weeks and they have not even looked at my car yet....do not take your car here for engine work.... they are horrible....I will be taking them to court really soon...they keep lying to me and my dad instead of telling us that they cannot fix it and give us back our money
Hello everybody
I've been taking my car there for over 10 years
All the guys there are Pleasant and they take care of you... it may be a wait but trust and believe it's worth it... they make sure your car is done correctly and if there is any problem you can bring it back and they will definitely take care of it... the prices are not ridiculous the place to go...
Jim was very accommodating with me. The service was done effectively and efficiently. He also educated on how to avoid future repairs on my exhaust. I recommend All Stars for anyone needing repair work.
They started off good fixing my car then as the job got harder they gave me an hard time. I called in one morning to have my car fixed the guy I talking to to was rude and started hollering at me! I believe if I were a man the conversation would've went differently. He told me he wouldn't fix it simply because it was to much work wow!!!!! I wasn't going to leave a bad rating at all I was going to let it go but the more I sat and thought about it the more I needed to get it off my chest. Do I recomend this place? I'll say this if you have something complicated that requires hard work then NO!!! But if its small fast and easy like oil change, maybe a brake job then yes and that's a very small yes!! If I could give them 0 stars I would it was more of how I was treated in the end. Do they care about it I'll say NO THEY DON'T CARE? Sincerely an honest Fact!!!
For me these guys are like Click n Click because they seem to know everything about any kind of car. I got introduced to them many years ago when the muffler on my 350Z had a break. The Nissan dealership told me it needed to be replaced and it would cost around ~ $600. Jim soldered the muffler for around ~$40. That was ages ago and the muffler is still perfect. I think he even drove me home and then picked me up again!? These guys are the Best of Town!!! They have kept my baby alive for 14 years.
Quality work done at a reasonable price, no free coffee, soft drinks, or cushy pristine waiting room...but no upselling and truthful analysis of mechanical situations that are based on years of experience and skilled workmanship. This is the place you would refer a family member or friend to.
These guys are horrible don't know what they did to my car. But I took it in for repairs and they gave it back all jacked up. (Seriously) it was in February during income tax time I feel like I was taking advantage of. Never going back and know that I will always inform people not to go there. Now I have to spend more money for the same repairs. Not cool all star.
I only came in to get my break lights checked out, and a guy there wouldn’t even look at my car. He said it was too new and it might’ve been more wrong with it. Welp I took it to Hyundai and all it needed was a new bulb. I know they replace break lights here because my mom gets hers done here all the time.
Very unprofessional I called the day before they told me to bring my car the next at 8am. When I arrived there one of the worker's was very unprofessional and rude saying that I should have made a appointment, I didn't know it would have been helpful if you would have told me over the phone when I called the day before !!! Just that one guy ruined for the rest of them
Excellent place to repair your Muffler or exhaust. These guys are awesome . they are very quick , affordable and efficient. When enter you wont find until you drive all the way down to middle of the building. Although they don't have front office like other shop but their work is much better and appreciated than others.
I can't explain how great this business is to deal with, they are truly top notch. A few months ago I needed to have a catalytic converter replaced in my truck (there are two on my vehicle) and their quote was the lowest around. I decided to have both cats replaced even though I was told only one needed to be done, just to be safe. A few days ago my truck began running poorly and making an awkward noise from the exhaust that was similar to my first issue. I took my truck back to them and they diagnosed what was going on for free, called around and found the part for me (at their price), explained how to replace it and sent me on my way after refusing any payment.
I wouldn't think twice about using or recommending this business to anyone I came across. Awesome customer service, honest techs and, great prices.
