Sirl's Automotive Inc. has been located at 7541 York Rd. in Parma, OH for the last 111 years as an auto repair center. We are currently a full mechanical and collision repair shop, along with 24-hour towing. Our business has been focused on building strong customer relationships and providing the highest quality of workmanship on each and every automotive repair. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new.
Monday
8am - 5pm
Tuesday
8am - 5pm
Wednesday
8am - 5pm
Thursday
8am - 5pm
Friday
8am - 5pm
Saturday
Closed
Sunday
Closed
What clients say about Sirl's Automotive & Towing in Parma (OH)
I am so grateful to the team at Sirls after my daughter’s car was towed in after breaking down. The repairs were done quickly and expertly. Doug was kind, caring and knowledgeable and helped to make a challenging situation easier as we are out of state and several hours away. Thanks to the whole team for the excellent work and fantastic customer service.
Took my car in for an inspection to see what it needed done and they gave me an honest opinion of what it needed and didn’t force me to do anything at all. Now I just got to decide what I want to do with it. Nice people and highly recommend them for work. Not many honest shops left that’s for sure. Thank you for your time appreciate it a lot.
Brian came through in a big way today. He picked up my Jeep and got it into my driveway exactly like I asked, despite there being a couple of complications that may have given trouble to someone inexperienced. He helped me test the issue I was having with my vehicle and I'm confident now that I have narrowed down the problem. He is good people and I'm thankful that he was able to resolve my situation while also being super respectful and considerate. I would happily recommend using Sirl's for any tow job you might need, especially if the other operators are as awesome as he was.
We have used Sirl's Automotive for their mechanical expertise on our personal repairs and an unfortunate insurance loss. We've also used their towing services, they are very speedy and reasonably priced all around. Very quick times in their repair turn around. We recommend Sirls to all our family and friends that are local.
Had a great, patient, and friendly tow truck driver assist me. He did exactly as I asked when dropping off the vehicle. I would use this company again without hesitation!
I mean, just wow! I had issues with my car's starter, and they took care of me! The amazing work speaks for itself but what really needs to be mentioned is their top tier customer service. I cannot recommend them enough!
Having my bumper repaired at Sirl's was fast and professional.
Not only was the finish fantastic, they went above and beyong and cleaned the interior!
I fully recommend Sirl's I can truly understand how they have been around as long as they have.
Great repairs and customer service!
Nice guys. I love close and ran outta gas they hooked me up with a gas can. Also stopped in to talk about some work on my red truck and they're very knowledgeable.
Unbelievable service. I didn't catch the guys name tonight unfortunately but he assisted towing me and my 2014 RAM. Very knowledgeable, extremely professional. Unfortunate spot for my truck to die and he had multiple answers for the situation, even taught me how to get my truck in neutral because I had a knob shifter.. Thanks again man for your professionalism in the blistering cold!
I have nothing but good things to say about this shop. I have had to go a few times requesting heavier repairs. The parts needed were ordered and arrived with in 1 day, and car completed within 2-3 days. They are so very kind and polite and I enjoy every interaction with the staff there. Thank you for the quickest, quality repairs!
Sirl’s Automotive & Towing exemplifies excellent customer service! I could provide many details about my experience, but what stood out the most was how they handled my insurance claim with top-notch professionalism and transparency. The gentleman who came to pick up my car was also very pleasant. I would definitely recommend them. We need more businesses like this! Thank you to Doug and the entire Sirl’s team!
We called Sirl's for a tow today, they were fast and efficient. The tow driver, Bryan went above and beyond, great customer service! Would use them again, highly recommend.
Just had a phenomenal experience with Sirls. Nobody ever wants to require the services of a tow company but when the need arises, you know you’re in great hands with Sirls. Driver Ray was prompt, courteous with a great attitude and a pleasure to work with. Highly recommend. Won’t hesitate to use again if needed.
Can't recommend. When I brought my car in they asked me 3 times what other things they could check, fishing for additional work. I get a drain and refill on my Nissan transmission every year in Illinois, but I'm temporarily out of town in Ohio. So I tried Sirls. They said the transmission was leaking, but they insisted on 'test driving' while the fluid was low, and they reported problems I hadn't been having, but might be expected if the fluid is low. After a drain the transmission takes 4 quarts to refill, but they only used 3 quarts and underfilled it. They again insisted on test driving it underfilled, and reported the transmission was having problems I wasn't having before, but problems that could be expected when the transmission is a quart low. And I know they only used 3 quarts, because I had provided the transmission fluid, and I saw how much was left over. When I asked them directly how many quarts they put in before I picked up the car, they refused to answer, saying they would have to ask the technician, stated in a way that made clear they weren't going to do that. Lots of red flags. Didn't see many customers, but they seem to do a lot of towing. I guess towing is really their main line of business.
Blew out both my passenger side tires and needed a quote quickly. Doug and the team at Sirl’s did just that and was helpful with getting the best prices for the wheels. Appreciate the urgency and pricing. Definitely recommend this body shop!
First time using Sirls towing service and it was great! Cameron picked up my car and stayed in contact with me until it was dropped off safely! He was helpful and very kind! Thank you for your great service!
Kudos to this company. My boyfriend’s truck got stuck in mud. I contacted our Roadside Assistance and they matched us with Sirl’s. Nick who came out was a heck of a nice guy and very helpful. He was fast and efficient. Would highly recommend!
Used Cirl's twice in the same day for tow service. Not only were they efficient, but they were also professional. Nick took extra precautions to make sure he didn't scrape the driveway and got it between the house and fence like a pro. Would recommend.
sirls was recommended to me by a friend and boy am i glad i checked them out! A+ service ! they are friendly, kind, intelligent, on top of it! they got themselves a new customer! i will continue to bring my car to them keep doing what you guys are doing at Sirls. SHOUT OUT TO RON!
I with worked Sean and office staff and they took great care of my mirror. He found me a great part and found ways to make it more cost-effective. He gave me specific pricing, didn't 'mansplain' because I am a lady. And he even some how managed to get my bill in under 50$ he originally quoted. Couldn't be impressed.
Needed a tow today. Gary was the man and got to my location quickly and was very professional. Very friendly and efficient. Took pictures before and after, and eased my mind knowing my car went to the right place. Would contact them again!
Great mechanic shop! They completed a range of issues I was having with my truck at a great price! At 138,000 miles the truck feels new again! They even fixed a wiring issue I had for years with the headlights at no charge. They also had it done a day ahead of schedule. I will definitely be back and I’m confident they will be able to address any need in the future!
Sirl’s did a tremendous job on my car. I had an insurance claim through State Farm, and they replaced the hood of my car and removed dents promptly. The work looks great - you can’t even tell that there was any damage there.
I worked with Doug, and he did everything he could to make it easy on me. He took the time to explain everything to me, and was very approachable and easy to talk to. Everything about the process was a piece of cake, including picking up and dropping off the rental car. They even allowed me to come after work to drop off the rental and pick my car up. Extremely accommodating and pleasant to deal with. I wouldn’t go anywhere else for your car repair needs.
Thank you, Doug, and thank you Sirl’s!
Exceptional customer service and super fast body repairs - completed early too. The manager of the body shop, Doug, was super courteous and knowledgeable. He handled all aspects of my insurance claim and even made a deal to receive my car manufacturer's parts to meet the allowed price by State Farm. Even with the hidden damage to my car, the repairs were completed in 2 days. Doug and Jasmine even assisted me when I had issues with Hertz on Brookpark - Doug made the arrangements for Enterprise to come rescue me. My car looks great - you can't even tell it was in a bad accident. Fantastic service all around. I highly recommend Sirl's for their professionalism, courtesy, timeliness and friendliness.
Summary: they're great, they do great work, and I'd happily return.
I had my brand new car repaired here after an unfortunate minor accident. The manager, Doug, took great care to make sure I was up to date on every detail during the repair. I have every confidence that they were careful with my car. The repairs were done very professionally and the paint is a spot on perfect match. They really took care in making sure every piece was replaced and that it was done right. I would gladly take my car here for any additional work -- hopefully not for another accident repair :). They're good people, and Doug is a great guy to deal with. I can't imagine giving a higher recommendation for a repair shop. They've been there a long time as I understand, and Doug has been there for something like 30 years.
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