Sass Auto is a great place to bring your vehicle and trust your service will be met with professionalism.... not to mention wonderful customer service.... I brought my vehicle in today because there was a plastic cover hanging from underneath it and they popped it up on the lift, put two clips in place and sent me on my way at no charge.... how about that!!!!! ****Thanks guys ****
First time trying a new automotive. I am very happy with the service I received and yes they were very polite. Fixed my car in a very timely manner. Thank you. Price was what I bout estimated. Happy customer. I will return
George is probably the most honest mechanic I've heard of. My wife has taken her jeep there many times and he's always fare. He replaced the thermostat months ago for a fair price. Then just recently, the thermostat failed (faulty thermostat), and he replaced it again for free. He's done things like this several times that proves his honesty. He easily could have came up with another story to tell my wife and charged her $300. Thanks again George!
I have never met a person at a motive shop as kind as the owner of Sass automotive. I tried going to a couple well known places down the street in Parma and they both wanted around $200 to just look under the hood when my car was severely overheating with my young daughter in the car. Him and his employee took us in even while busy. Thank you guys!
This is our go to shop. We've been going here for over 12 years. Team is AMAZING. Only charges you for necessary work and if anything happens after they fix your car they'll do everything to make it right.
My mechanic could not service me today, so i decided to take my car to sass where my daughter gets her car done And im very pleased did what i asked and the customer service was great from the time i dropped off and picked up. Very nice thorough business. I think my mechanic lost my business.
George and his crew are the best. They always do great work, been going there for years now. Just had them replace my engine. Fantastic job! Highly recommend them
On our trip we experienced a problem with an oil sending unit. When we got to Ohio my wife’s cousin introduced us to George at SASS .He made our problem a priority so that we could continue to South Carolina,his professionalism and compassion for our problem was commendable.My wife and I will recommend him to everyone we come in contact with,family and friends. We cannot say enough good about what they did for us and the more than reasonable price we were charged for the work thank you again.
I took my car up to meineke to be served, by being early in the morning I wanted me some coffee,so I walked and got some coffee not really knowing my way around got lost coming back and wind up at SAS automotive,I had walked at least an hour and it was very hot like a desert out there,the manager that own the shop was so nice to me he gave me a ride back to meineke,, his wife even gave me some water,I don't know what would have happened if he or her didn't,I probably would have passed out, I owe them my car to give it service one day.Thanks again Sir & ma'am.
Great group of people. Knowledgeable mechanics, honest, fair pricing, reliable, quality work and superb customer service. Trust and car service are rarely synonymous but Sass has made that a truth for me and mine for years.
Great people. I was waiting on my wife to get out of surgery at Lutheran Hospital and they came to my, and more importantly my wife's, rescue after my battery died for unknown reasons. Brett was out saver. Thx SASS AUTO!
This place is great! Fast, honest and with in budget. Took very good care of me and my car. They fixed what need to be done and told me of a few things I would need in the future. Price was right and Lee and bill made a new friend will take all my vehicles to them from now on. Thanks guys.
I really liked the service I received. I could tell that these guys were honest mechanics. If you live in Ohio city or Tremont I would definitely recommend them for car repairs.
I went here to inquire about parts for my van. The owner didn't seem to want to be bothered by my needs. I have gone there in the past and he was friendly and helpful. I don't know why the change in attitude. As of right now I wouldn't recommend going to him.
Great service. Great prices. I have taken my car here for a while on a friend's (from the eastside) recommendation. They offer options to the degree of repairs: new parts vs. used replacement parts; whether something must be repaired vs. just riding it out; they have even fixed things and NOT charged me because it was very minor. I never feel taken advantage of or scalped here. I would and do recommend this place to everyone.
I know the owner George and the guys and have never had a problem with anybody there, they do what they say and keep their word. Couldn't ask for anything more
These guys are the best. I ended up coming to see them in a panic because of an AWFUL sound my car started making. I called them and they got me in right away. Not only did they get me in right away but it took them no time to get me a very reasonable quote for the brake work I needed. They completed the work in just two hours and got me right back to work. The customer service while I was there was wonderful and the owner really went the extra mile to make sure I didn't miss any work appointments.
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