I was buying from them all the time but now I find parts in there new catalog and when I call to order anything I am getting told they don't sell them frustrating
I love the service and Certifit every time I went for a car part they always had what I wanted I have no complaints only compliments for that company Certifit
First time there but for my first time they had everything I needed for a 2009 truck . Quality is good enough and prices a great . Good place to get body part if ya need them .
Just good business. No frills or thrills, just good aftermarket exterior vehicle parts at decent prices. Always call first to see if they have your part. It would be great if they knew when different parts were getting delivered but overall this place has been great at getting hard to find parts for older vehicles.
Very reasonable prices and the lady in the front was helpful and nice. Employees were in the back arguing and threatening each other. That was the only downfall.
Parts are always damaged. They only have one old lady inside working. Takes for ever. Better to drive to Detroit parts are cheaper thare and better service. Waste of time. Cheap az parts anyway
The headlights on my truck had turned cloudy and it was very difficult to see! One call and a quick trip and I bought brand new ones! Super cheap but very nice quality! Will definitely keep these guys in mind if I ever need them again!
They keep sending us the wrong pieces, i orderd 2015 toyota corolla and i repeated it 4 times and the lady gave me 2013 wich cost me $400 , cuz I painted it , and they won't return it or admit it's their fault .
Great place to buy replacement sheet metal, lamp assemblies and more. They usually have 2 different options to fit your budget and fitment needs! Staff is friendly even through a big rush at the counter. Will buy all my panels here!
Needed a replacement bumper for daughter's car and was able to get what I needed same day. Counter was friendly and helpful, getting me in and out quickly. Product quality is top notch and fit without issue.
Terrible absolutely terrible not bad prices but they can't garuntee you a good product the fenders I got were dented all over the place and on top of that they have bad costumer service I was the first costumer in the store and the 20 people that came in behind me were out the door before I was I would never recommend this place or there products to anyone!!
This place is pretty great! I was in a car accident recently and had to fix the cat myself. Certifit had almost everything in stock I needed for my 07 and at great prices!!! Highly recommend stopping in if you ever need body parts for your car!
Decent if they have your part in stock when you need it, if not good luck - response will likely be "no way to tell when it will be back in stock, could be 2 weeks, could be 6 months." There is apparently no way to order a part they don't have in stock, so parts availability is completely at the mercy of their shipping schedules.
Hard to reach on the phone too - I was placed on hold and hung up on 6 times before someone actually picked up the phone to talk to me.
This is the absolute worst place to deal with in the automotive industry, everyone that works here must honestly truly hate themselves and their lives. They are so unhelpful, I will be shocked if you don't get put on hold every single time you call. These things that work their are absolutely ridiculous and should seek out a job not in customer service if they are gonna be such douche bags.
Worst customer service I have ever experienced. The woman who was attending me today did not even try to help me. She kept telling me that the part I needed did not exist. She never looked it up on her system just kept telling me this is it. Well they lost about a 400 dollar sale today went to Summit had everything I needed no problem.
Terrible customer service, just like everybody else experienced. Never purchased anything here...but I called to get some prices on a few parts I needed. Guy on the phone was a total dick right off the bat, put me on hold without even telling me - as I was in the middle of explaining to him what parts I needed. Gave me an attitude when he came back on the line, because I asked why he interrupted me? If something as simple as looking up part inventory annoys you, you need to seriously evaluate your life because there is something wrong with you.
horrible customer service, I work for a local dealership and we have nothing but rude people and unorganized chaos. quotes change from hour to hour. If you exept them to car don't cause they have no care for retaining anyone as a customer. good luck if you dare to deal with them.
HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!
Customer service is horrible. The lady was polite, but the guy was snarky and didn't like being questioned about the part I was purchasing. Accused me of calling him a liar because I asked repeatedly was the part for a convertible. Upon purchasing the part after being repeatedly told it would fit all cars of my brand, I get it home and find it is NOT the part for the convertible.
Can't give it zero stars so I'll settle with 1. After reading the reviews I have to agree. IF YOU ARE READING THIS, PLEASE SAVE YOURSELF THE TROUBLE & GO ANYWHERE ELSE. Never in my life have I seen a business that didn't want to make money. The "manager" Bruce goes out of his way to make things difficult. Everyone I've talked to since has confirmed this. Can't stress how BAD this company is.
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