Leon, the owner, provided us with excellent service!
We got stuck with our work vehicle, and they took care of it the same day. By the next day, the car was ready to get back on the job. They gave us an excellent price and amazing service. I have no words to describe how thankful I am to Leon and his team.
This isn’t the first time we’ve brought our work or personal cars here, and every time we enjoy perfect service and outstanding prices. Thank you so much!
Shir and Avi Oved
Owner started off nice, owner communicated well and when he called me he told me I needed a fuel pump. I told him I just changed the fuel pump and filter two days prior to bringing it you, so he put the mechanic on the phone that was working on my truck and I explained to him I just changed the pump and filter, he said to me “I don’t care” It needs a fuel pump. I immediately thought to myself this guy is rude and unprofessional. I went up to the shop the same day, tried talking to mechanic again regarding my issues and I explained to him the truck will start up and run fine it’s just after 5 to 10 mins of driving it start loosing power. He looked at me like I didn’t know what I was talking about. I had my truck six years you had it a few days I’m pretty confident I know the truck condition. The whole interaction I was nice and respectful. He walked away like child that couldn’t get his way. He did fix the broken wires under my hood and got the check engine light which I was happy about that, however the issue with lacking power still was there. The owner and I spoke, I made a decision to pay bill on what the mechanic fix and took my truck. I did tell the owner, his mechanic was rude and unprofessional from the beginning. People, no one is perfect, but poor customer service is always a concern especially when I’m nice and respectful. I expect the same back. As the owner you might be nice but if the mechanic you have working for you is rude and unprofessional, as customer I refuse to spend money with a business like this. I had another truck of mines I was gone bring right up after this truck was done, that’s not gone happen, he blew it. I don’t want to forget this, the and owner and the mechanic spoke English the whole time until it came a point when the interaction didn’t go well between me and the mechanic, they started speaking in the another language that I couldn’t interpret and that became concerning for me at that point. Owner did start off nice, however when they spoke in another language I felt like, what’s the change in language, since y’all been speaking English the whole time. That was questionable to me. Overall, I will not be doing business with them.
I live in Syracuse and bought a handicap van from Leon that I found on eBay I had several conversations with him about the vehicle he told me all the problems that the vehicle had and that they had been repaired. Send him a check once the check cleared we drove down to Ohio and picked up the van. Drove it home with no problems. Leon said the van was in a front end collision and had to have a bunch of parts replaced on the front when I got home I took it to a Toyota dealership and they could not even tell that it was in a collision.
I find spirit Auto services to be refreshingly honest! Thanks guys, love my handicapped vehicle!
Terrible mechanics. Brought my impreza in for a starting issue. They replaced two sensors. One was already replaced, and the second was faulty. Made my car act like it was overheating! Told me I needed new head gaskets. I took it home replaced their faulty coolant sensor, cars fine. don't trust them
I visited this shop because I had been familiar with it while doing a job for another business. So I needed two new front tires for my 2008 Honda Accord which they said they would need to order from any of the selection that they showed. I asked the owner for his recommendation and had me choose the Hankook tires all-season. Two months later when it finally starts raining these tires have some pretty bad traction from accelerating from 0 to 20 mph I was having issues slipping. So I initially thought I'd give it some time to work itself out, it didn't so I came back to the owner and explained the situation and he said that somehow if the tires in the back have lower amounts of tread and or a different brand it could cause issues in the front. Also told me that a refund with them even though the tires had hardly over 1k miles on them and no issues at all that it would be essentially impossible to receive a refund despite it being the recommendation of the business to purchase these tires. So really I'm out $300 on some awful tires and feeling betrayed as the only solution was to spend more money with them on more tires which would've been another $300 which would've had no guarantee to work. Nice people to speak to, might be company policy about the refund thing, but I can't recommend shopping at this place if this is the type of customer service they provide.
I just left the shop and the service was excellent it was my first time going for breaks and stab links the cheapest and customer service was excellent I highly recommend my new shop
Terrible place, disrespectful and they over charge you, I would never recommend anyone here.You tell them you spent plenty of money and all they can say is they don’t care.Power steering pump went out after they serviced it and I had a warranty and they refused to repair it.Im in process of taking them to court.
This is my go-to spot. I appreciate them for being honest about my vehicle and doing what they can to help fix the issue. I fully trust them with my car.
I have been taking my car to Leon for the past 4 years both for repairs and body work. What I love and value most is his honesty and the time he takes to explain in detail what my options are. As a female who knows little about car maintenance, I appreciate that and I have learned a lot ! Leon does not fix things that do not need repaired or replaced!! They are super efficient and I have not yet had to leave my car overnight…convenience is everything. Love these guys!
They do excellent work, no BS approach to servicing and fixing your car.
They have a body shop to fix accident damage. I believe they also have a good used car selection.
Tell them "Cleveland" sent you.
I have been a customer for many years. I have also purchased a vehicle from them. This is the only place I have been that will be honest with you. I have sent many people to them.
This the best auto mechanic and body shops in the country. I've been a customer of theirs for several years and I've always been beyond pleased with their work prices. I cannot speak highly enough of them and highly recommend them to everybody. The associated pictures are before and after shots.
This place is more than just an auto service shop. They not only take great care of your vehicle, they make sure you are okay. They detail the problem and offer the solutions. Go visit them. Give them a try.
Love this place. They always accommodate me. The prices are very reasonable and sevice is excellent. The customer service is great. Thanks Leon and Murad.
I had a ton of issues with my truck. Leon and his team did an amazing job diagnosing and fixing all of them. Four of my co-workers have had their cars fixed with Spirit and have not had any issues. It's hard to find a good mechanic. Leon and his team are great.
I've been to many terrible mechanic shops and this place is the complete opposite I've been bringing my cars here for the last 5 years and I have never had a problem. I highly recommend spirit Auto.
Horrible people. Very mean. They do not respect you. They do very slow work and make you spend a lot of money. I would say to never trust this place. Many other local mechanics in the Cleveland area.
I took my car to Spirit Auto for repairs and bought a 13 year old land rover from them. They fix things in a timely manner and the costs are very fair. When I purchased the car there were no extra fees or hidden costs and they were great to work with. I drove the same car 8000 miles (through the Canadian Rockies and into south Arizona in the middle of the summer) and had no issue with it! I now live on the west coast, but if I still lived in Cleveland I would not take my car anywhere else.
22151 Aurora Rd, Bedford Heights, OHTowing service
5141 Richmond Rd, Bedford Heights, OHSalvage yard
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