Hensley Towing and Recovery in
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Address:3282 OH-98, Bucyrus, OH, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:44820
Working Time and Location
What clients say about Hensley Towing and Recovery in Bucyrus (OH)
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Always good services and very friendly if they miss something or whatnot they will make it right with you always...
Oct 23, 2025 -
Great customer service .My diesel RV broke down near their shop 200 miles from home: They adjusted their schedule and had me up and running the next day
Oct 22, 2025 -
Hensley was great and very professional, getting a driver out to my work as soon as possible. Jim, the driver, was extremely nice and was gentle with my truck getting it on and off the rollback. Definitely will use Hensley again for any towing services in Bucyrus!
Oct 13, 2025 -
Hensley’s came through for me two days in a row with amazing service at unbeatable prices. Every person I came into contact with during my experience was so helpful and kind. Kim especially went above and beyond for me the first day, going as far as trying her hardest to find other companies to help me in an effort to avoid the wait they had. The next day it was no question who I was going to call first. Their driver was incredible and took me home for no additional charge. (It was definitely out of the way!) All of this to say, I will forever recommend this business to others, and I will never be using another towing company. 10/10 - thanks again, guys!!
Sep 20, 2025 -
They were friendly and helpful they took out the screw that was in my tire and fixed it and filled it up for me
Sep 13, 2025 -
Once again, Jim, Kim and their crew have showed me why I will always go to Hensley Towing and Recovery for my automobile repair needs. A few weeks back, I was told by them that my vehicle needed new tires and rear brakes. I made an appointment for today and they had the work done within a few hours of me dropping the vehicle off despite other incidents that came up. Jim and Kim run a top notch business and have a great group of guys that work for them. I highly recommend Hensley for your automobile work needs. Thanks again to all of you.
Sep 04, 2025 -
My fiancee and I were driving through bucyrus heading in the direction of Columbus when all 5 studs of our back passenger wheel snapped and our tire went flying off of our van while pulling our 26' camper. They got to us pretty quickly despite being in the middle of another job. Only charged us $125 for the tow. Jim got right to work on our vehicle the next morning. Him and his crew spent so much time and energy to make magic happen on the van. These very good and very kind mechanics rebuilt the entire back driver side brake drum, put a new caliber on and wheel barring. Also put new studs and lug nuts and only charged us a portion of what they deserved for the miracle. I would highly recommend this company any time you need any help for anything. They are blessings
Jul 21, 2025 -
The transmission went out on my grandsons truck while we were moving things. Luckily it was in my driveway but his house is in Carey. Hensley sent Andrew out to help and he was awesome. Definitely knew his job, very professional and courteous. Will definitely refer anyone to them. Where he delivered it to is a very tight squeeze but Andrew made it look so easy. Hats off to him. Great job
Jun 10, 2025 -
I wish there were more stars I could give. Yesterday my car got stuck in reverse in middle of Wendy’s. I was hour and half from home. I called AAA and Hensley’s came out within minutes. We were worried we would be stuck in Bucyrus with no way home and no where to stay. The tow truck driver had me back right up to his truck. In pouring rain he was able to temporarily fix my car and I was able to drive it straight home. He could have just put it on his truck and left. But he really did save us a lot of time,money,and stress. Thank you for your help. You truly do not know how appreciated it is.
Apr 26, 2025 -
I truly cannot rxpr ss my gratitude enough. We broke down in a very precarious location on a bridge between two exits. And we were more than two hours from home. The owner got a tow truck out to us immediately. The tow truck driver was curtious and cautious, ensuring our safety. The truck was immaculate and had plenty of room for us. The owner saw that we were stranded with no viable way to get our vehicle or ourselves home. He got the vehicle in immediate and got us back on the road. Their shop was clean and and welcoming and all of their staff took excellent care of us. Thank you for making what could have been a nightmare into a pleasant experience! A breakdown is never pleasant, but I am so thankful thay since it happened, Hensoey Towing And Garage was close and so willing to assist us s. You were all an absolute blessing! Thank you!!
Apr 15, 2025 -
Hensley saved our asses! We were heading home when our car broke down. We live 3 hours away from home and I was looking on google to just take us home and figure a way to fix our car. Jacob, picked up the phone and told us he could fix the car and save us money. I honestly didn't even know their services but Jacob not only saved our asses they fixed our car took us to where we needed to go for the night and even called ahead to make sure there were rooms available. I cannot thank this company enough on how much me and my family appreciate Jacob and the rest of his crew for going above and beyond to help us get back on the road and get home safely. THANK YOU THANK YOU THANK YOU!
Mar 23, 2025 -
Jim was very helpful and came in half the time that they originally had said to pick up my truck. He got it loaded and dropped off quickly and efficiently. I'll definitely be calling again for future business.
Feb 03, 2025 -
I highly recommend this Company. Fast response time 20-30 min. In Dayton, the wait could be 1 hr to a day. My story: Last Dec. while visiting family during a snow storm, I got a flat tire on a 4wd SUV. I had never changed a tire on 4wd. I had to call AAA and I got assistance with a tow truck driver from Hensleys. The young gentleman went above the call of duty to help me. He pulled my spare and came to find out it had a bad rim. We'll then, he pulled my flat tire after not being able to repair it since it's rim was damaged and put it in my dau. n laws car so we could take it to a repair shop. I am forever grateful for his assistance.
Jan 21, 2025 -
Driving on I-30 and car completely died without warning. Me and 2 other adults plus a one year old. Jim was amazing and not only took care of the car itself but helped us get to our accommodations so we weren’t stranded.
Dec 30, 2024 -
Amazing experience with Hensley's. We broke down on a Saturday and they came to get us. It wasn't an easy diagnosis, but they took the time to dig into the problem and got it fixed. Very reasonable pricing too. Thanks Hensley - you really saved the day!
Nov 17, 2024 -
Trailer had a flat tire and Jacob with Hensley Towing was able to get it fixed right away. They were quick to respond and were great to work with. I highly recommend them.
Nov 07, 2024 -
Andrew helped us find a shop to get our car worked on after we broke down. He gave us a ride to the shop and was super helpful and thoughtful. Very thankful for him and his service!
Nov 01, 2024 -
I highly recommend this company if in need of towing,or service done on your vehicle! and are honest people about what needs repaired on your vehicle! & low affordable pricing, for the recommended part and labor fee! Great business!
Jul 10, 2024 -
We were traveling through Ohio from Virginia and ended up needing a tow and a quick check of the vehicle. The guys from Hensley Towing were quick to help us, offered fair prices, and were so kind. Highly recommend!
Jun 02, 2024 -
Excellent Customer Service, Andrew was very professional even explained everything he was doing while working. Very respectful would definitely suggest! Thank You Hensley and Andrew for getting my car home safe!
May 17, 2024 -
They were so nice to me and did a great job on my car! I needed a lot of things done and they did them quickly and didn't over charge and they fixed my door latch without asking!! I will definitely be coming back and would recommend to anyone!
Apr 25, 2024 -
Most reasonably priced in the area. When we were stranded Jim was able to get not only our vehicle home but also our whole family. We can't thank you enough. I highly recommend.also a very nice person.
Mar 31, 2024 -
Great customer service, they can take care of all your vehicle needs from oil changes to tires to fixing something that may be broken ..... just not a tow company...... they are a full service shop all the way up to servicing big rig for tires and more
Dec 22, 2023 -
I recently had the need to use this company, and I couldn't be more pleased with the service they provided. The team was prompt, professional, and handled my vehicle with care. The driver was courteous and made sure everything was secure before transporting my car. Additionally, the pricing was fair and transparent, with no hidden fees. I highly recommend them for their efficiency, reliability, and overall excellent service.
Dec 17, 2023 -
Had a 24.5 semi tire I couldn’t get seated. These dudes helped me right before close and did a great job. I’d recommend to anyone for any mechanical or towing needs!
Sep 29, 2023 -
Used these folks this evening to pull my husband's truck out of the ditch. Called and they were there fast considering the weather and holiday. These guys went above and beyond. Came out during a snow storm in subzero temps on Christmas Eve. Pulled the truck out and even delivered it to our house. Highly recommend. Honest and dependable, hard working.. gets the job done right.We really appreciate you.
Dec 25, 2022 -
Hensley Towing did a great job for me! Took a little bit given how busy they were and an accident that occurred nearby but when they got to me they were courteous, professional, and affordable! Very thankful they were located in Bucyrus and had the tool I needed to get back on the road!
Sep 25, 2022 -
I called Hensley towing and they were there in less than 25 minutes! That's impeccable since the drive is 20 minutes alone! It's like I called and they came straight to me! The driver was knowledgeable and very professional. Appreciate the help and hope that anyone else in need....please use them! Amazing service!
Sep 18, 2022 -
I am just so happy with this company I can't stop talking about it. My car went completely dead without warning so I called to have it towed to my mechanic. They came and were actually early. I told them what happened and he immediately said to pop the hood. It took him not even a min to tell me my wires were loose on my battery. He tightened them and viola car started no problem. He could have taken advantage of the situation. But was very honest and trustworthy. I am so glad I found them. Also very affordable quote for what it would have been to tow.
May 20, 2020
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked