What clients say about AUTO PILOT LLC in Blanchester (OH)
I drove a little over an hour to check out a couple cars at this lot. I didn't end up purchasing anything, but the guy that I talked to was polite and easy to work with. This isn't a high end dealership, but seems like a really good point a to b dealership for people who need a car at decent prices. The selection was pretty good, and there was no pressure or general "in and out" attitude with bigger dealerships, which was refreshing. I would definitely consider buying from them in the future.
I’ve recently purchased a vehicle from this fine enterprise, and would absolutely recommend them. These guys went out of their way for me, from meticulously going over the vehicle in question with forthrightness, to genuinely treating me like an individual person that was valued for even being there, to even helping me with a minor personal issue that arose while I was there! The people at this outfit sincerely care for their patrons, and I thank them for their outstanding service to me!
HIDDEN DAMAGE. SCAM. LIES. I got my car here a year ago. I had 3 friends with me that day. The dealer told us that the car had been repaired and that everything was taken care of. It's one of those dealers that would lie to you verbally but then would give you paperwork or stuff to sign that is opposite to what they just said. I discovered the damage a year after. Called the dealer to see what they could do but they did not even offer to talk about it and they just said "NO" and that was it. I ended up selling the car stating the damage from the dealership point and not just lying just to sell. I don't recommend this dealership. Worst service or No service at all. After they sell the car they don't wanna deal with you anymore.
Reply: Carfax with damage and had been told that everything was replaced and fixed. Total SCAM.
My husband and I purchased a car today and were absolutely blown away by the fantastic customer service here. The employees that we interacted with were friendly, professional, and honest. It really felt like they appreciated our business. We will definitely be returning for our next vehicle.
We bought a car from them today and I was so impressed with the customer service it's a family owned car lot that u can trust we love our car got a great deal on it, low miles and very clean inside and outside and they fixed everything that needed fixed and put new tires on the car overall great service I definitely recommend this car lot! It was quick and easy to get in a great car thank u guys!!! 10/10
Great selection and friendly service. I needed a truck and the salesman, Gideon, was able to get me into an extremely clean Chevy Silverado. When Im back in the market for another vehicle, they will certainly be my first stop!
Great experience all the way through. Proper customer service, upfront and trustworthy. They went above and beyond for me. Bought my car last September and haven’t had any issues other than preventative maintenance. Would buy here again.
I just got a truck there a week ago,Theae.people are scam artist,sold me a truck brakes are out it has a leak no heater core in it.There major things wrong with the vehicle,please becareful buying vehicles off these people,they will put you in a vehicle that can cause an accident.once I get this truck payed off I will never buy off them again..
I got my first car from auto pilot josh helped me find my car it’s a 2001 Honda she might be older but she runs amazing. Josh helped me find my car and worked with me on payments! This car lot cares about there customers unlike many places. The company goes out of there way to help with any troubles you might be having. I just had to take my car in for a gas leaks josh was quick to have me bring it in. Again they work with you moneys tight because Covid and bills (witch I thank we all understand struggle) I can’t stress this enough this car lot cares about the customer!
I would suggest 11/10 if I could
they are beyond amazing!
THANK YOU FOR THE AMAZING SERVICE!
Mary Wilson
I purchased a 2010 Avalanche from them, they are easy to work with, I got the price I wanted and the vehicle I wanted. They are very friendly and make you feel like family. Highly recommend.
Bought my ‘03 powerstroke from here with only 136k miles on it. Got a great deal. They even held it for me with a check for a week. I would definitely recommend this place! Very nice honest sales people. They definitely work with you to get you in the vehicle you want.
I bought a 2000 Ford Expedition from this place. I was told, and have messages from manager of Auto Pilot, that this vehicle was ready for the road. Twice actually. This vehicle was sold to me under false pretenses. I also have arbitration with the Ohio Attorney Generals office due to it qualifying as a lemon because it was sold to me with the security, and I have proof, that it was safe for the highway. This vehicle was sold to me with 4 Dry Rotted tires which could have killed me on the highway. I have also put numerous new parts within 3 days of having this vehicle. When I contacted the company about these issues via messenger, so it was on text, I was given the thumbs up and told I should have bought a newer vehicle. Point blank I was lied to and it could have cost me my life and my children. I have given this company ample time to respond to my request. Now I need to make this public so no one else has these issues.
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