This rating is based on customer reviews, inventory size, pricing, and service quality
Lindale Auto Parts in New Richmond, OH earns a 97/100 with overwhelmingly positive recent feedback. Themes: courteous, knowledgeable staff and fast turnaround—same-day pulls, 15‑minute installs, and next‑day shipping. Pricing is widely seen as fair and competitive, though one reviewer called it high. Inventory shines: hard-to-find/discontinued parts, reliable transmissions, tire service, and even classics. Yard is clean and organized, with walk-in access and help finding parts. Minor knocks: one rude parts puller and the occasional item not in stock. Overall: trustworthy, efficient, and value-forward.
What clients say about Lindale Auto Parts in New Richmond (OH)
I can’t say enough good things about Lindale Auto Parts! As a single woman, I have definitely felt like I have been taken advantage of at all my previous auto shops! However. Lindale Auto has always been very honest about what my car needs. They do exceptional work, in a timely manner and usually for less money than they estimated!
Super friendly and professional! very quick work, and i had my vehicle back the next day. I had a brake job done, and my car rides just as good as when i first bought it.
They took care of me! I had to have some pretty hefty work done on an older car and they we're very straight forward with me. Since it was my only vehicle I went ahead and proceeded with the work. A week later I had some issues and took it right back to them and once again they took care of me! I really appreciate the honest feedback and the great work they do! I will be going back anytime I need work done and will be recommending them to all my friends and family!! Thank you Lindale!!
I can’t give enough praise to this place. I located the side mirror I was needing for my vehicle online and shortly later heard back from Lee. He went above and beyond to help ensure I could the part shipped to me here in Florida. In less than 24 hours I had my mirror and was able to get back on the road.
Again - huge thank you to Lee! 100% recommend.
Fantastic help on a minor repair on my company vehicle. Great staff. Honest, fair pricing. I even used them to find missing bed rails for a used truck we bought. Fantastic resource in our community for those looking for economical and efficient auto service.
This was my first experience talking to a junkyard staff member who didn't act like I was bothering and answered all my questions politely. Great customer service, bought a 2015 Acura MDX transmission, works great. Cheapest one I found around as well. Thank you Lee!
My ‘18 Traverse required whole tail light replacement due to LED integrated tail light without changeable bulbs. To replace, it also required to take off bumper to gain access. Dealers told me out of stock and back ordered this part and quoted me $600 only for tail light and installation for $300 minimum. Lindale Auto Parts had this part for very little amount and installation was extremely reasonable. They also got done in 15 minutes. People working here are professional and I am grateful for their service and part. Thanks.
Ordered a core support that was discontinued through GM. Lee was great to deal with, did exactly what he said, and the part was perfect. Great experience all around!
Called in morning had part pulled by afternoon and pick up thereafter
Have dealt w these people for many years and they are great!!
Thanks Lindale well be back!!!!!
Lindale auto parts is the best used parts company I've ever gone through and Brandon how come Is the most amazing worker ever Always service with a smile and always get what I need an quick and timely manner Never leave without a good laugh
I understand with this economy in this day and age that automobile parts have gone up in price but boy he's guys are trying to retire off of one car definitely won't go back there again
These guys come in very handy for me at closing time, they went and pulled a part for me in an emergency to get it to my daughter. Very thankful they are nice men!!
Always a great place nice people and clean yard and if they have yo extra help they will drive you back and help you get what you need in my experience
One of the best companies I have ever dealt with.. I normally don't post on here, but I have to give credit when credit is due. Great prices, great customer service, great business. JON is a true professional. You have a customer for life with me. Thanks again for everything JON.
What an awesome place for high quality used parts. Well managed with a friendly group of mechanics. They probably have the part you need at a better price with superior service.
6 months later and the Transmision still works perfectly. Not the first large item I have bought from them either. Great prices and quality service too. Thanks
Rick at Lindale has been so incredibly helpful, honest, and kind. I was directed to him by Jerry Ernst Auto Body (also amazing) and was immediately relieved to finally receive good advice from a knowledgeable and caring source. Other mechanics were giving me really high quotes and giving me the run around but Rick gave me the FACTS as well as the lowest price WITH a warranty. He empathized, suggested the best plan of action, and made me laugh. Really well done!
Easy to work with and friendly staff. They let me walk into the yard to check out cars like mine without knowing what exact part I wanted. Didn't have what I needed but still helpful!
Needed a hard to find part rebuilt (1971 Triumph power steering rack). They did a great job for a reasonable price. Highly recommend if you want to be treated fairly.
Rick and his people are FANTASTIC. They stand by their work and Fix Things Right The First Time.
I have bought 3 cars from them and will buy from them again.
I located a used alternator on Lindale's website. I called to see if the part was still available. Jon confirmed the part and offered to have the part shipped to my house to save me drive time. The part arrived at my house within one day. Alternator works great, thanks again for helping me save money and time. I’ll be back when I break more parts.
