Usually pretty helpful and in a timely manner. This morning is the first time I had any issues with them. I waited in the lobby for about 10 minutes and nobody showed up to help me.
Really nicely ran junkyard. I like having the part ready to pick up as soon as I get there. Call ahead and I usually pay in cash but you can pay over the phone and have the part waiting for you when you get there..
I work in an auto repair shop and I use several parts places daily. I generally stick to the same places, especially when it comes to getting a used part. I tried Houck's for the first time last week and they totally exceeded my expectations. The girl who sold me the part brought it 55 min to me the very next morning because the customer needed it done asap. Then when the customer didn't show, they worked with me on the return. When I realized how far it was and that there was no way I could be out of the office long enough to drive it back, they worked with me on returning it via shipping. They were pleasant to talk to, polite, and friendly. They are now on my list of "go -to" parts places. I will definitely use them again anytime that I can!
Very helpful and took time to really look to see if what i needed they did or didnt have most used parts stores just tell you no i dont have that and send you down the road !!!!
These folks saved my behind. Been looking for a steel rim for my Toyota for weeks and Houck' s come through for an awesome price. Thanks to all the folks over out Houcks auto parts. Loyal customer for life
New custom jobs going on. A Ford truck under some body restoration. Will be an exciting season! Quads, bikes, trucks, We do it all.
And our motto "If you're not happy, you don't pay ! And we haven't had a paying customer in years"
4320 Hamilton Trenton Rd, Hamilton, OH
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