MELISSA and COLIN are the best! Melissa handled the calling and set up for getting us a tow truck driver and Colin was a hard worker, fast and had my car in my drive in no time flat! I called Calcutta Towing and they never answered back so now I go to Prime Towing exclusively if your in the area give them a go their rates are affordable and they have always picked up no matter when I call!
These guys have helped me several times now, very sweet, very understanding. Highly recommend their services if you're in a pinch especially in the winter time
Prime Towing was not only professional, but they exhibited compassion during a challenging situation. Melissa the Office Manager was awesome, consideration, and caring she went out of her way to ensure that the absolute best customer service was delivered.
The BEST in the business! Their customer service is truly 5-star and reminds you of how businesses used to treat people — with honesty, respect, and genuine care. From towing to auto service, they go above and beyond to make sure you’re taken care of. Reliable, professional, and friendly every step of the way. HIGHLY RECOMMEND! ⭐⭐⭐⭐⭐
My daughter got a flat on a Sunday, middle of nowhere. We didn’t have a spare and I couldn’t plug it, so I called Prime Towing. Save the Day Dave, as I call him, responded to help get the car towed and tire replaced. Solid service. Much appreciated!
I am truly thankful for Dave Young at Prime Towing Services in Wellsville, Ohio. My wife and daughter broke down after attending an event at Shaker Woods on a Sunday, and Dave was dispatched to help. From the moment he arrived, he was engaging, empathetic, and highly professional. He first attempted to fix the issue on-site, and when that wasn’t possible, he towed our vehicle all the way to Washington, Pennsylvania. What really stood out was the level of care he showed. Typically, towing services don’t transport passengers, but Dave went above and beyond by making sure my wife and daughter were comfortable during the hour-long trip, even providing drinks for the trip. That kind of thoughtfulness and professionalism is rare. On behalf of my wife, daughter, and myself, I want to sincerely thank Dave Young and Prime Towing Services for their outstanding service and commitment to safety. I highly recommend them to anyone in need of reliable, compassionate, and top-quality roadside assistance.
Had a blow out on our camper on the off ramp 15 mins away from the shop. They had a driver bring us a tire on a rim to help us. Even though the tire didn't fit, he took our rim with the blowout back to the shop and switched it out so we could get to our campground for the night. Even offered to change our tires if we found some the next day. Great guys and very very helpful.
This place is the best I would recommend to anyone had issues with my daughters car and they came and picked it up fixed it and brought it back they did that twice excellent customer service very caring people Dave is awesome and very caring about issues we had!
These guys are fantastic. Collin & Corey towed 2 classic cars for me a good distance. They did a remarkable job. They were caring and gentle with my babies. They went above n beyond their duties to make sure they got them home safely . Ryan the owner was extremely helpful as well. I highly recommend Prime Towing.
I truly can’t thank these people enough for everything they’ve done for me. They went above and beyond to make sure my car was good to go, despite how much of a pain my car ended up being. The cost, the patience and the work they do is incredible. Would highly recommend to everyone.
Best towing company in Wellsville, Ohio. Very polite and very professional. Called them with an emergency and they were there within 45 minutes. I would highly recommend using them for any towing emergency.
Okay they told me that they could fix what I needed to get done, then once I brought the car in, they told me it wasn't that part and just fixed whatever they wanted!!! Which was the control arms. Which then cost me $616.00 at the same time they broke sensors on the parts that they were working on and told me that it was just a coincidence, that specific part had broken when they were working on it! So I brought the car back to them because they said they would rather my business then have a negative review... So I brought my vehicle back to them expecting them to fix the noise that they were originally supposed to fix, well the person that I spoke to on the phone said that they were going to fix it so he sends some other guy out that doesn't know what he's doing obviously because he didn't fix the original problem, so the 4th or 5th time I bring my vehicle to them they still haven't fixed the problem. By the time I actually feel like I should bring my vehicle to them they have talked down to me so much that I just don't feel the necessary to bring it to them to get the problem fixed because of how bad the service was....
Dave went above and beyond. I was in a situation and was scared to my core, his professionalism, calm demeanor and his skill is unmatched. Highly recommend this company to everyone!
Outstanding service. Christmas Eve tow from Morgantown WV to Toronto OH. Prime Towing’s driver Collin was therm when he said he would be, and was very friendly and professional. Ryan runs an excellent business and I highly recommend his company for any towing needs.
If you ever need a tow call Prime. I was in town from Chicago to haul a car back there and was skeptical about the brakes holding going down a big hill on to my trailer so I called Prime Towing and within 10 mins they were there and hooked up to the car and brought it back to their yard to put on my trailer for a very fair price. You don't find alot of trustworthy people nowadays but I did today with Prime Towing. Thanks again!
Got a Lamtrac LTR 6140T buried in mud a mile into the middle of the woods. Called Prime Towing and Services for help. Within 3 hours, they showed up and were able to get the Lamtrac out with 2 skid steers. Very professional, plus plenty of knowledge.
These guys are AWESOMENESS !!. Collin & Corey towed 2 classic cars for my husband from Pittsburgh to Lisbon and they arrived safe and sound WITH NO ISSUES OR DAMAGE! They were both very cautious and took care of the cars as my husband would have himself; going above and beyond the usually good service they provide. Ryan, the owner was also extremely helpful with all the coordination needed to make this happen and it went very smoothly. I must say for these guys to impress my husband the way they have, I give them 10 out of 5 stars. My husband is NOT the best customer, especially when it comes to his Mustangs, so for him to have nothing but praises for them leaves me extremely impressed. I would highly recommend these guys for any of your rowing needs. 10 star service at a reasonable cost. Unmatched quality of service!!
This guy is seriously the best! He has gone way above and beyond for being responsive! Ryan is like the epitome of kindness! I can't recommend him enough! Seriously, Ryan is the absolute definition of the kindest person ever! You have to check him out!
My Son’s best friend slid on the ice into a large ditch! I called and prime towing was there within 20 minutes, very nice! They had the vehicle out in no time, even changed the tire and put a spare on for us! Very responsive and friendly! Excellent pricing! Will be using them in the future and will recommend them to everyone! Thank you prime towing for a great experience!
Awesome service and so friendly. My daughter broke down on her way back to school. The tow responded quickly and my daughter said the tow man was so friendly and comforting. I was so happy with the quick service and pricing to fix her car. Great service and pricing. Very friendly and helpful.
Excellent service. Quick response. Joe Canfield is a friendly guy who makes you feel comfortable when it sucks to have your car towed, an his boss should take constantly take care of him cause he is awesome
I wanted to Thank you guys for being an awesome towing company. You guys really helped and saved me and my finance's life today. I also want to recommend Joe(Canfield) to this towing company be given a raise. That man is the best tow truck driver and person. He is definitely one in a million. We appreciate your services all of you and we will recommend you and have u guys the next time. Have a fantastic day all.
Showed up in half hour on Memorial Day and Tim was super nice and even told me about all the services they offer, super nice and professional guy, good strong hand shake too. Definitely a stand up company
Truck came way quicker than I thought. The guy was so sweet & nice. Instead of putting on my spear bc i couldn’t find the tool to take my special lug nuts off he just plugged the tire bc I was late for work. Awesome experience very grateful there was a huge mail in my tire
Had issues with my car loosing power on hills and sputtering while driving. Told him no rush dropped car off he had it two days and it runs perfectly. Met me off business hours for me to pick it up. Definitely reasonable pricing, and I highly recommend him!
Prompt service, actually arrived before the projected time, super friendly and polite. I would recommend to anyone. I had put in a towing request through my Verizon Roadside Assistance app, and Prime Towing responded with the quickest ETA, and they even beat that! 10/10 highly recommend!
Ryan was and did awesome!. He was on time. Not a single delay!! And was super respectful with loading my baby (my car) onto the flatbed. I would totally recommend prime towing to anyone who asked and I'd tell them to ask for Ryan!! Thanks again!!
Excellent Service! Ryan was prompt, friendly, professional and efficient. The entire experience from call to car being dropped off took about 30 mins. Will recommend Prime Towing to everyone! Thanks again Ryan! We appreciate you and what you do!
