NAPA Auto Parts in
Orwell (OH)

Very FRIENDLY STAFF

Purchasesld a back wiper blade from them and guy would not even look at to put it on, said you have to take arm off and we don't do that....went home and looked at it myself,didn't have to take arm off and it literally took me 1 minute to change. What happened to customer service? Sad!

Small store, friendly new ownership.. Look forward to going back 😁

Extremely friendly, courteous, and professional. EXACTLY what one ought expect in a PROPER business!!!--you know, one that prospers because it serves CUSTOMERS!?! (strange concept in these days).

Good place but close at at 5? Atleast stay open till 6 or 7

A helping hand

Had all I needed and what they didnt the found at competitors stores.

Great service and help in getting the right parts

5 out of 5 stars all day - everyday. My business and Napa have worked in harmony for years. Couldn’t imagine fixing vehicles without quality Napa parts

Great place always helpful very knowledgeable

Had what I needed.

Excellent service and great products!

Newly remodeled store. New owners. Friendly and knowledgeable staff five stars definitely

Professional

Great service. Knowledge staff.

Nice folks and good selection.

Great. Very friendly & helpful

Gave me the wrong part. They don't know what they are doing

Best part store I've ever been to . From the owner to the employees if you need parts for autos or tractors these guys will find them and treat you with respect