Met the owner Johnathan a few years back just shooting the breeze at RDU waiting for a plane. Anyway he seemed like a really nice guy .. gave me his card and I’ve always kept it in my wallet just in case. Well needed some help when my tire blew up on the highway and didn’t have enough muscles to wrest free the lugnuts myself to change a tire. Cars were whizzing by and it really was a dangerous situation as part of my car was hanging out in the lane of traffic on interstate 40. I reached into my wallet and dusted off his business card and gave him a call. He instantly remembered talking to me, I told him my situation, and responded without hesitation that he’d be there personally in under 15 minutes. And so he was.. quite a feat during morning rush. Good thing he brought an impact gun as the lugnuts were nearly rusted tight on the wheel rim. Got my tire changed quickly and I was on my way. I’ve used towing and roadside services in the past but never had one respond so quickly and professionally as Johnathan from Straight Away Towing Service. Thanks so much!
Leaving a 5 star review for the driver John for Straight Away towing in Raleigh NC. Didn’t have to do it, but he waited another 20 minutes in a sketch part of downtown to make sure our ride came to pick us up in the middle of the night after my truck decided to kick the bucket after a night out.
Have been using AAA for over 30 years, but they severely dropped the ball when my Honda failed to turn over at work. Quoted me an additional $125 because it was "afterhours". Called Straight Away Towing and they were there in half the time and cost quoted by AAA. Plus the driver kept in contact with me right after the call was dispatched and showed up earlier than communicated.
I hit a piece of construction debri on the 440 today and my roadside assistance told me it'd be 2 hours until they could come and help me. Since I wasn't in a very safe location, I decided that was too long and called Straight Away Towing to come and help me change out my tire. Alex showed up very quickly, and changed out my tire within 20 mins or so. He had to work in soft ground, as I was forced to pull over in some sand and mud, but he was able to work with it and get the job done. Thank you Alex for helping me out and saving my day. I really appreciate how fast and kind y'all were. Would recommend this service to anyone in the area, and I'd absolutely recommend Alex too!
I was in a bind with my car and financially. They are the cheapest tow around for $100. The girl That answered the phone was great and professional. The guy who towed my car was also very professional and courteous. My car didn’t get damaged and they were fast and efficient. Would recommend.
Don't leave too many reviews unless deserved. These guys did great work for my auto transportation business when we were in a tight spot. I will be using them in the future, and recommend you do to.
I got in a fender bender in my rental. Rental company sent out Straight Away towing to haul in the car. Picked up the car and drove me back to enterprise to pick up a new vehicle. Everything took less than 35 minutes.
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