Josh with R&R towing was super helpful and very easy to work with when my truck broke down actually was waiting on AAA which said it would be over an hour R&R towing had my truck on the flatbed within 30 mins of waiting
I needed to have my truck towed for service. I called today and Josh came out soon after, got me hooked up, and gave me a lift to the dealership. He did a great job and was in good spirits despite his failed Fantasy Football season.
I had a car accident recently and they took my car there. Terrible customer service. The man who answered the phone hung up on me twice and treated me as if I weren’t a human being. The worst experience I’ve had in my life.
I put one of my front tires in a ditch trying to back out of a driveway, and Tony made it out in under an hour. He got the car out of the ditch without any trouble or additional damages, and was freindly the whole time. Could not have asked for more from a towing company.
Made a mistake and originally called a "scam" towing company. After realizing this (and getting my refund) I called R&R and instead of waiting 4 hours Josh was there in 20 minutes. Josh was quick and professional. He helped get my car with locked front axles up smoothly and took good care of my vehicle. Great company!
Work truck went down on us at a job site so we called R&R. Josh was responsive and got the vehicle within 30 minutes of my call. Very professional and helpful. Thanks again for you help R&R.
R&R towing is top of the line, best of the best around. I called them on a Friday after lunch time with a machine down needing it towed to Raleigh by 5pm and they made it happen! Eric and Tony showed up and got right to work, carefully getting my broke machine loaded up. They were both very professional and respectful hard working guys
I can't say enough good things about R & R Towing. From the moment I called, their customer service was friendly, professional, and reassuring. My car broke down unexpectedly, and they had a driver, Josh, out to me within 30 minutes. Josh was incredibly kind and knowledgeable—he made a stressful situation feel a lot more manageable. He gladly towed the car to the shop we requested and dropped the key in the drop box for us! If you're ever in need of a tow, I highly recommend R & R Towing. They are fast, reliable, and genuinely great people to work with!
Nobody likes to have to call the tow company but Josh arrived quickly and with good humor. He worked efficiently and treated us with great respect like old friends. Highly recommend R and R and also Josh!
Awesome, and quick service. Josh was a life saver, as I was stuck in a disabled vehicle at a busy intersection. He was a real professional who did his job efficiently and with a friendly manner. Thanks Josh!
Had a great experience with R & R Towing - called right after 5p and a gentleman answered the phone promptly - I gave him a bit of info and he said he would have the driver call me back. Tony (the driver) called within minutes and confirmed details with me, we discussed the price (reasonable) and coordinated him picking up the vehicle. Tony was great - he called after he delivered the vehicle to the auto repair shop to update me (he even placed the keys in the drop-box for me :)) - it was just a great experience from start to finish. When your vehicle breaks down it's already a stressful event and you are just hoping for one thing to go right....and let me tell you R & R Towing took the stress right off of me by handling my request quick and efficiently. Would highly recommend to anyone and if they are in need of a tow. Thank you again so much Tony!!!
Josh is an amazing worker, he helped me out within 30 to 45 minutes and got the my truck to shop after waiting for AAA for about 5 hours. Definitely recommend for any vehicle/roadside assistant!
Had Josh come hook my jeep up, exceptional customer service and care while putting it on the truck. Communication was awesome knew exactly when to expect them and let me know once my jeep was dropped off at the dealership.
Josh was our driver. He showed up so quickly and was friendly and professional. Got my truck to where it needed to go in a timely manner, and was overall one of the best tow truck drivers I’ve ever had!!
As a normal thing I don't write reviews because I believe that in doing business you should always do what's right regardless. But when a person goes above and beyond this should be noted. On Monday (6/9/2025) around 9pm at night my son was need of an immediate tow for his car and when we call R/R towing and told him what type of car he had he immediately knew what type of wrecker to bring. He was there within 15 min. He looked at the vehicle and took the time to troubleshoot and look at the angles and do what would cause the least damage. He did not have to do this!! He was quick efficient and above else a human being. I am noting the time and date due to the fact that I do not remember who the driver was but I hope records will show this and he will have a shout at the very least!! I so do appreciate the kindness and consideration he showed us and I if and when I ever need a wrecker in the future I will be calling R/R!! Thank you again for doing business the right way the first time..
They saved my bacon. Was in an unsafe spot during commuter traffic and they did all they could to get to me quickly, when no one else would even respond. Driver Josh was amazing! Great service. Highly reccomend .
R&R was very responsive. I called on a Sunday afternoon, the driver called me back within 5 minutes and came directly to my house. He was very pleasant and professional when loading up the vehicle and called me when he dropped the car at the dealership to let me know he got it where it belonged
I ran into a last minute issue with my vehicle where the clutch went out and it was undrivable. I called R&R around 11pm that night and spoke to the manager about the situation. He said his team could take care of it and if I needed a tow immediately or the following morning. I confirmed that the service was needed the following morning. I called the office at 8am sharp and same manager answered my call and let me know that one of his guys will be reaching - of whom eventually was Tony. Tony provided great timely service and was able to get my vehicle from Fuquay to Cary on a wet rainy day with a positive attitude. I would recommend this towing company to any one in need of towing services in the area.
My tire blew and I needed a tow. Josh was very quick and efficient. He only took about 30 minutes to get to me. I would definitely recommend anyone to use this company!
Excellent experience today with Josh helping me trade my 15 year old dead Subaru in. Car was dead in the garage and on a trickle charge meter for about 4 hours before Josh came with the tow truck. Car initially didn't even start at all when we took the charger off but Josh had the serious jump starter in the tow truck and we ended up getting it out and on the lift pretty easily. Came on time and got me to where I needed to go flawlessly. Would recommend. Thanks again.
Our 1953 chevy truck broke down. Called and Josh was very quick to get us hooked up and home. Very personable and friendly. Great customer service. Will definitely refer R&R Towing. Thank you. Dan and Tanya Johnson
Great service! You get what you pay for. Josh took my call late on a Saturday night. Quickly got to my nephew's broke down vehicle and got it where it needed to go. He was professional and friendly and absolutely knew what he was doing. Hoping I do not need a tow anytime soon, but if I do, I know R & R will take care of me. Thanks!
My daughter's car died. R and R was very helpful. They communicated effectively and let me know where they were and when I could expect them. Josh, the driver, was great. He hooked up quickly and towed it to the mechanic. And I enjoyed talking to him on the ride. Great guy! They made a bad situation a little less painful.
My classic car broke down and R&R Towing was more than carefull with getting it back to my house. He even helped push it into the garage. Dispatch was excellent, and cannot say enough about Josh M the tow truck driver. He was super nice, skilled and careful with my car. Highly recommend!
Superior customer service and great conversation is hard to come by these days. Thank you Chuck for delivering both of those today for us! Went the extra mile and made sure we were taken care of.
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