Bought two batteries here yesterday. I was super impressed with the exceptional customer service. The guys (Will/Marius) were very helpful and friendly. Thank you!!
I got the best service from Ron the manager of the store right on time very convenient. Helped me to install my new battery and to find the things that I wanted is really an outstanding service great job
Will was amazing! I came in with a problem after going to 4 other stores that morning. He didn’t find exactly what I was looking for, but provided me with something comparable, and helped me fix my problem. Thank you SO much Will!
As always, great service. John did a wonderful job in helping me select a battery for my F250 Super Duty. John did a professional job on the installation. Been using this store for 25+ years. Consistently, top notch service.
I went to the store not knowing ; confused on what’s parts to get for my car but lucky for me an employee named Cris was there to help me out .He was knowledgeable and very professional he got me on the road in no time …will definitely be going back to this location. Great store and good worker!
Just want to give a shout out to Luke! He was very friendly and super helpful in finding and replacing the rear windshield wiper on my small SUV. We were in and out in a jiffy. Thanks!
I really appreciate Aaron and the team's assistance today. They did not have any issue with walk-ins and were also very respectful. Ironically, all the customers, like myself, were all women by themselves. That's saying a lot! And I'm sure many female drivers will understand exactly what I mean.
Carter from the Kildaire Cary Advance Auto provided exceptional service. He was at the tail end of his shift and went the extra mile removing and prepping the battery install in my JX. Its nice to know that great service still exists in this "quiet quitting" culture. Great job Advance.
GreatExperience in advance auto parts of Kildaire. An employee named Grayson was able to help test my battery and hooked me up with a replacement that I was shocked they had stock. and it was an overall awesome experience.
Went in for new wiper blades, and the lady behind the counter was very helpful. I told her I didn't want to spend a fortune but didn't want to get the cheapest ones either. Then they helped me put them on the car! Thanks a million!
Chris was amazing. Changed my battery for me, and it was not easy. He remained courteous and professional. As for his manager, not so much. He made sure I knew that me coming in at that time, I should have been turned away.
I'd called the store around 6:30 PM on a Saturday night because of Jiffy Lube neglecting to replace my skid plate's bolts after an oil change. Douglas, the manager, immediately picked up the phone and said I could meet him at the store to take a look at my vehicle. Within a matter of minutes, Douglas had fixed the issue for me. Excellent experience!
Stopped to get my battery checked because there was evidence of corrosion. Unfortunately, I didn't get the person's name who helped me. He was very kind and helpful. He discovered that the terminal was loose, cleaned it, and reconnected/tightened it. Great experience.
Went here to fix some issues with my car’s battery. Catie and Josiah were unbelievably helpful. They did diagnosis, and knew which parts to get, what to do with them, and they were really upbeat and nice while doing it. Even though there isn’t a part designed to fix the issue I was having, they figured out a solution. Treat these folks well and look for them when you go!
I went there today to purchase some cabin air filters and an engine air filter, which I know nothing about. Fitz was very nice and quick to help! He was able to look up what specific filter I needed, and even got them for me, so all I had to do was pay. I barely know anything about car parts, but Fitz made it easy and stress free and I saved tons of money in the long run changing them myself.
I like this store, but an older gentleman (if I call him that) wasn't very customer friendly. He had an accent. Everyone else has always been very nice and friendly. Too bad that one person affects the overall review. Otherwise I would rate much higher.
Every time I have been in recently George has been courteous and helpful, and he's obviously knowledgeable, all valuable things which can't be said about some of the other employees of this store in the past. (I've gotten my car parts from this store almost exclusively for 5 years now.) Ryan was always helpful and provided great customer service too but I've not seen him around for a while.
Advance Auto Parts in Cary offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Cary — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Cary buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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