I called about a spindle for my honda ,they had it and it was 3 times cheaper than anywhere else . They even called me back to let me know Sam had it pulled and waiting on me ,I could come pick it up within an hour..impressive!! Thanks Sam and thanks CHOP SHOP
Do not recommend do business this people sold me a bad transmission and didn’t want to give me back the money it’s only 5 days I drive4 hours for that transmission which is trash This business has poor customer service
I bought a front bumper for my Dodge Avenger from here and I’m really happy with the purchase. The price was very reasonable compared to other places, and the quality is great for what I paid. Ordering was simple and the bumper fit well. Definitely recommend if you’re looking for affordable car parts.
Maybe you should post that you are closed from 12 to 1 so you don't waste people's time. Also tried to give me a radiator with a cracked tank, then gave me the wrong radiator. Same shape wrong thickness.
Excellent service, very responsible and committed to their work. We came from Nashville. When we arrived, they already had the parts on hand, without wasting any time. They treated us very well. I would give them a six-star rating if I could! We're leaving very happy.
I needed both head light assemblies for a 2006 Honda accord.. called around to get prices and chop shop was the least expensive of all!! Thanks again You Guys
I love coming here to chop shop they are always kind and friendly and ask questions about what you need and make sure it's exactly the right part before you leave the shop I am one happy customer and I will come back again for my next parts
I recently contacted your business regarding some parts I needed and received a price quote both over the phone and via social media. The quoted amount was the same in both cases, which gave me confidence to proceed. I then sent someone to pick up the parts on my behalf. However, when I later reviewed the receipt, I noticed I was charged over $100 more than the amount originally quoted. I understand that sometimes prices can change or misunderstandings can happen, but in this case, I was given a clear and consistent quote through two different channels. I kindly ask that in the future, pricing be honored as quoted or that any changes be communicated clearly before the transaction is finalized. Transparency and consistency are important to maintaining customer trust. This is really a 2 star review. But the parts fit and were in good shape. Thank you for taking the time to respond. I wanted to provide some feedback in hopes it helps improve communication and customer experience.
I contacted your business both by phone and through social media and was quoted the same price for the parts I needed. Based on that, I sent someone to pick them up on my behalf. A few days later, while reviewing the receipt, I asked how much was paid and realized the total was over $100 more than what I was originally quoted.
That’s when I went back and reviewed our previous messages, as I clearly remembered what was discussed over the phone. Since I wasn’t the one who picked up the parts, this discrepancy wasn’t noticed right away.
This situation is not just about the amount, but about trust—trust in the accuracy of the information provided by your team and in your business practices. I hope this helps reinforce the importance of consistency between quoted prices and final charges.
The shop had what I was looking for, and was quick to provide their services by phone and in person. Would recommend this place of business and would return for future purchases. Each staff member I encountered was friendly.
Horrible service!! Spoke to a gentleman at 10 AM about a brake booster for a Lexus GS 300 he says he have it! Then he says “once you get here I’ll start taking it apart”. with an attitude the whole time!!!! then I said are you sure? I’m driving From Charlotte, which is hour and a half away, he says “”””yes! We do have it mind you we close at 12 for one hour lunch”” I said fine thank you! I’ll be there before 3! I pulled up exactly at 12:06pm He says come back at 1:30 PM and we’ll have it for you! 1:30 PM comes around and he says that the part is rusted out is no good! WHAT TYPE OF SERVICE IS THIS? Unbelievable!!!!! Jesus Christ! So not once they looked at the part since 10am horrible horrible horrible lost my whole entire day!
I called for a rim for my volvo. They had the rim and they even left the tire with amazing tread still left on it (no charge). Turned out I needed a new tire also. Friendliest people you can ever ask for. I will definitely be returning for any business I need.
Great customer service and best prices in the area for the parts I needed. (Driver and passenger doors). Gentleman I spoke with on the phone located the car on the lot and sent me a pic so that I was able to confirm the quality before making the 2 hour drive! Will recommend.
This is the best place for used auto parts. I live in Gastonia, but I am happy. I found this spot in Forest city. If you need anything for your vehicle, I recommend you go here great service great prices can’t be beat.
Excellent experience. All the body parts I needed were in great shape and correct color to fix my mazda 3 without having to paint! The office guy was helpful and the parts guy was fast but careful not to do any damage, he even hooked me up with a few extra bolts in case I needed them. I got to meet the owner and he was friendly and very professional. Great place for needed parts and by far the best prices around. HIGHLY RECOMMEND!!!
I don't know why all the bad reviews. I had a positive experience. Needed a certain raido for a Dodge grand caravan. Went out with the guy and looked at several different ones before I found the one I needed. Price was reasonable, a fraction of what I would've paid on eBay.
We had an excellent experience at Chop Shop Auto Parts. We were sent to them by another parts place, and actually drove about an hour and a half to go to this location. My son had called and he was assured that the part was in stock and had been tested. We had been on the hunt for this part for about three weeks. Once we arrived, they knew exactly where the vehicle was located and where the part was stored. The staff was very professional and we will return in the future for more parts. The funny thing is as we were leaving we ran into a friend who had made the same hour and a half trip as well for parts he couldn't find anywhere else. I will highly recommend this place to anyone in search of parts.
584 McSwain Rd, Forest City, NC
Website