My daughter's car broke down on a country rd otw to work at 6am. I called and they were there in less than 30 minutes. They had to put a new carburetor it. They were so kind, professional, and the price was reasonable for the repair and towing.
Great people to come to your aid on the side of the road. The mechanic shop gets you in an see that your back on the road. Our tow driver, friendly and ready to help. He referred us to the Atkinson Inn where everything was in walking distance. Their service and sign tells the story of the craftsman and business they really are. I will referr whoever is going up the east coast. Thanks you so much.
First Choice, Towing: From the time we were rescued beside the freeway till the time they picked us up after repairing our vehicle, we were treated with red carpet, hospitality, and fair pricing for their services. We will recommend them to anyone and encourage people to use their services :-)
Had to tow one of our trucks back to okc from 1st choice towing in North Carolina that had been involved in a wreck. Met Jerry and Shawn. They assisted me in my rare tow from the front ! They made me a air line hose assembly so the brakes would release and air bags would inflate. Checked my hook said it was great ! Best towing company i have ever been associated with in my entire 32 years of driving. 1st class people and just awesome help. Thank you Jerry and Shawn for making my job so much easier. Have a great day Merry Christmas and all the best to you both in the New Year. I highly recommend this company for all your towing needs. Wade WFX
First choice is literally as it says, my first choice when it comes to needing roadside assistance. Always available, real people on the phone, friendly, and timely service. I can’t count how many times they’ve helped me in a tight situation. Definitely recommended for Lumberton and surrounding areas…
Our transmission went out today while pulling our camper, and we were stuck on the side of the road. Called AAA and 1st Choice Towing was dispatched. Ricky showed up first and was super helpful, but we needed a bigger truck for the job. Shawn came out shortly after—he was professional, quick, and clearly knew what he was doing. We ended up leaving the truck and camper with him, and he assured us he’d get the truck to the dealership and the camper safely to our house. Great service all around—highly recommend this company!
1st Choice Towing and Recovery assisted my son after he had an issue changing a tire and the vehicle fell off the jack. They were quick to respond and the price was more than reasonable for an after hours call. Will keep their number for any other issues that we have in the area.
We're from out of town we've had issues with our semi truck these people are always great to work with fix it in a timely manner I would highly recommend this place. Nate B with Skidabrader
DO NOT USE THEM. THEY WILL PICKUP YOUR VEHICLE FROM COPART WITHOUT EVEN NOTIFYING YOU. KEEP IT WITH THEM FOR A WHILE. TELL YOU FALSE INFO. AND THEN ATTEMPT TO CHARGE YOU MORE.
ALSO IF YOU CALL THEM THEY WILL INSTANTLY BECOME RUDE AND UNPROFESSIONAL.
Amazing service and expertise, quickly diagnosed problem with my truck and fixed that issue immediately. They offer good pricing, and is just overall a good company. Highly recommend!
1st Choice Towing and Recovery were OUTSTANDING. They responsive and professional. Hunter the driver was EXCELLENT. He was very informative and professional. The conversation during the tow made my car breaking down and afterthought. Hunter and Shawn (the manager) even checked on me to make sure I was alright the next day. I recommend them to anyone.
MY VEHICLE BROKE DOWN ABOUT AN HOUR AWAY FROM LUMBERTON AND RICKY CAME ASAP, PICKED UP MY TRUCK, AND BROUGHT IT BACK TO WILMINGTON. HE WAS VERY FRIENDLY, POLITE, AND PROFESSIONAL AND I HIGHLY RECOMMEND THEM. THANK YOU SOO MUCH!!!
After waiting over an hr on AAA ( which didn’t call back until 3 hrs later) I decided to go ahead and call another tow company. Most didn’t even bother to answer but 1st Choice did and within 20 min of my phone call, a driver was is in route! Thank you so much!
First Choice is my first Choice the crew really took care of me the owner was Awsome. Jerry got me a belt and had his team on my van like a NASCAR crew . Im more than happy to say the treated me like family.
I was on my way back from Florida and had a issue with my truck the whole front rim came off going down 95 I called them and they had a tow truck driver there within minutes... I highly recommend them for any towing issues or services needed.... Plus they even gave me a ride to a hotel and from the hotel to the garage when my repairs was finished to pick up my truck.. the tow driver Ricky was awesome I couldnt have asked for a better interaction... Call them first before anyone else !!!
I was traveling down 74 near whiteville and my truck broke down. My truck would not start. I called several towing companies but because I had a large boat behind they did not want to assist. I sat there all day and night on side of the road. The next morning I called 1st choice towing and spoke with the owner, Shawn. Shawn responded to me quickly and began looking for the problem. Shawn also drove me to the store without hesitation. Shawn took the time explaining what could be the issue Shawn called his employees, David and Dylan to recover my truck from the side of the road. I requested to have my truck towed for further diagnosis. David and Dylan towed my truck 3 hrs to my house, they were quick and professional. Great experience and very reasonable in price.
A very good company. They did a great job moving my car from house to house it was a long distance tow.The price was very very reasonable. They did the job quick. I would highly recommend them.
First of all, this company was a Hail Mary. We blew a gasket, overheated and were stuck on the side of the interstate. We were headed to Myrtle with our three animals & it was Memorial Day weekend. After multiple runaround’s, calling a million companies, holiday pay, after hours pay, etc., first choice gave us the lowest quote & could bring us all back to Raleigh (over two hours away, including our animals). They were there in record time, got us all loaded up and going. Our driver, Ricky, was like family- easy to talk to, made the truck feel like home. Forever grateful for them turning a bad situation into a much more palatable experience.
My husband needed a late night tow after AAA let us down. Not only did they get to him a few minutes ahead of schedule, they also took him to a hotel after dropping off the car at their shop! They helped diagnose the problem and documented everything for me to take to my dealership. Everyone I spoke with was extremely nice and helpful! They even directed me to an ATM to save a 5% credit card fee! I don't live in the area, but they made me feel like a local! Thank you!!!!
Coming back from Myrtle Beach, the top leaf spring broke on the passenger side of our 5th wheel. It damaged both tires on both sides. We have Roadside Assistance, and through their phone tree, 1st Choice Towing and Recovery came out. Shaun assessed the problem, made Roadside repairs, and then followed us 24 miles to his holding storage lot. We stayed there until the parts and tires came in, a total of two days. He had a team come out and assess, then fix everything we needed. If you need assistance with breakdowns and repairs, this is definitely the place to call. The service was excellent, and the prices were fair for the market.
Broke down off busy highway with long gooseneck trailer. Despite having mechanical issues also had problems with the equipment with my trailer. David the tow driver came up with a fast on the spot solution and was able to tow everything quickly and at a reasonable rate compared to other companies that I spoke with. Was blessed to get a professional driver with the experience I needed. Highly recommend David and 1rstchoice towing.
David did a great job! We needed a truck towed from one place to another. He was professional and handled a problem with our nasty neighbors like a champ! Great service, definitely recommend!
My GMC had problems at i95. I called Shawn, he toll away my truck to his shop, took me to the hotel, fix it in the next day and charged a very fair price. Besides he is professional, he is honest.
Outstanding service, i can't say enough about them. After getting the the run around from four other different towing companies, i called 1st Choice towing and recovery, and they gave me a cost and came exactly when they said. Nick was the driver and he was very polite and courteous. I would recommend them before anyone else. Thanks for the great service. Mr Rock
Last week my truck broke down on a trip from Virginia home to Florida. It was a scenario where everything that could go wrong seemingly did, but Sean and David were incredible. They went above and beyond in helping me find a rental car since everywhere was sold out due to graduations. Additionally they are able to work on diesel vehicles and I was able to leave the truck in a place that I felt totally comfortable with even though I am not from the area. Just good folks that seem hard to find in todays world.
I had an exceptional experience. They went above and beyond by patiently walking me through the process of charging my airbags, ensuring my trailer was lifted off the ground. Their honesty and helpfulness set them apart, making them my go-to choice for any towing needs. Highly recommend!
David came and picked me up and did an excellent job with the whole process. I was traveling from Georgia to Baltimore when my vintage Mercedes transmission gave out. First Choice was prompt , Courteous and professional. They went out of their way to make things as good as they could be. I would highly recommend them.
My car broke down on the highway, 1st choice towing got to me very quickly, within 20 minutes of calling! Got me, my kids, and old doggie off the side of the road safely!! David was great!!! They fixed me up and sent me on my way! Definitely keep these guys in mind! Great people all around!!
From Virginia, stranded for 3 hours this was the only tow truck company that answered the phone. Had to wait an hour but they got to me safely and got me to my destination. Good value. Will use them again in the future if stranded again
Jan 22, 2023
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