I set up an appointment for someone to come tow my car and they were a no show. When I called no one picked up and I left a message. When they did call back they said they had no record of me making an appointment and it could have been deleted.
My car died in the middle of the road this morning during rush hour. After calling a few other companies with no luck, Willie saved the day! Thank you for your quick response and professionalism.
My grandfather broke down on the side of the side of the road, he asked me to help find a tow truck I went to Google and the first towing company that came up was Pirate Towing what stood out was the part about being affordable. I called and the man that answered was so patient and kind and understanding very much affordable they found my grandfather and got him back home quickly no long wait time he was very grateful. Thank you so much again! "DWAYNE"
I hit a deer on Hwy 13 in snowhill around midnight and needed my car towed home to Goldsboro. After calling numerous shops these guys were the only ones who came out that night to help me. The tow truck got there faster than I expected and the driver was super friendly. I really appreciate this company for serving our community
i want to feel safe when i call a towtruck but when i called pirate towing and cody showed up to take me and my car home he smelled like a pub from the middle of nyc he was rude and had alot of roadrage i much would have rathered rented a horse and carriage and rode my way home like cinderalla and her beautiful princesses
Got out of my car, locked the door and noticed that i only had the key case and that the actual key detached from the case was still in the ignition! CJ, my lock out angel, was definitely heaven sent! Not only was he faster than lightening with getting my key out of my car, he provided with a web site where I could get a better key to prevent this situation from happening again! Thank you so very much Pirate Towing for sending CJ my way!
Willie was prompt and able to jump my car instead of towing. He saved me a lot of hassle and even made sure I made it to the auto parts store with no problem. Great service and professional!
Woke up to a flat tire on my husband’s car early on a Saturday morning. Pirate Towing was dispatched and CJ contacted me shortly after with an ETA. He arrived at my home before I did and didn’t seem to mind waiting an extra 5 minutes for me to arrive back home. He changed my tire and even added air to my spare tire in case I couldn’t make it to a tire shop. He went as far as even checking my flat tire and he identified the problem. I am so thankful for him this morning! Excellent customer service and mannerisms! I told him I may even consider switching my insurance so that it I ever have problem, he or his team could assist me! I cannot say enough good things about him! Thank you again CJ!!!!
These guys are fantastic and fast! My battery died in front of CAVA and my insurance company said that it was going to be between 30 and 60 minutes before a tow would come. Willie was there in 20 minutes! He was professional and explained what needed to happen. After a minute he told me that I only needed a new battery. Within less than five minutes I was on my way to AutoZone to get a new battery. The best part, Willie made sure that I made it to AutoZone without incident. He made something I thought was going to ruin my day take less than an hour! I'll definitely use Pirate Towing again! Highly recommend!
CJ came to my aid & gave me a jump. He was very nice & polite. He had his equipment & knew exactly what he was doing. He got me going. Thank you CJ & thank you Pirate Towing for having such an awesome employee.
CJ was absolutely amazing! I had a flat tire on the highway, and as soon as I called, his team responded right away. CJ’s professionalism truly stood out—he made sure I was comfortable, ensured the tire was properly inflated, and checked that everything was securely in place before I drove off.
What impressed me most was how much he genuinely cared. While other towing companies in the area told me they couldn’t help unless I towed the car—and quoted outrageous prices—CJ stepped up without hesitation.
Thank you, CJ and the dispatch team, for going above and beyond. We need more companies like yours that truly care about helping people in the community!
Advertised as 24/7 roadside assistance, I blew my tire at 2 in the morning and needed help putting on my spare. Called pirates towing and the first call rang all the way through. I called a second time for the phone to ring once and then go to voicemail. Someone declined the call. I called a third time just to make sure and it happened again. Maybe close at a certain time if you don’t want to help people at all hours of the day/night instead of advertising as 24 hours!
I would Love to say how Willie came and showed a lot of knowledge of how to get me up and running very quickly. I was excited about how quickly he came to fix my problem. He showed how much he cared about me getting back on the road. If there was more stars to give, he definitely deserved them. Thanks for sharing your experience with me and I really appreciate your professionalism. Keep up the great job Mr. Willie.
I'm sort of a stickler when it comes to handling my car, even though it isn't particularly expensive or exotic. The guy who grabbed it, Thomas, understood exactly and showed extra care when picking up my car, making sure to treat it as if it were his own. I definitely recommend these dudes!
The best place in town to get roadside assistance or a tow! My car broke down a couple days ago, and I had been trying to get a tow for hours until I called pirate towing. They picked up right away, the woman that answered was super nice, understanding and quick to send out a truck to me. Earl was great when he towed my car, he was fast and very nice. The tow was a price that you can't beat! When I called a few days later to get a tow from one mechanic to another, they remembered me and gave me a lower price for my second tow. It's so nice to see good and understanding people running a company that helps out people during their bad moments. I'll definitely be using pirate towing again if my car breaks down again in the future!
I had to have my vehicle jumped because my battery died. The young man who came out was named CJ he was a very respectful young man and very knowledgeable at what he was doing. He has a very nice personality to go along with his manners and knowledge of his job, your company is lucky to have someone like him, because not everyone seems to enjoy their job and he seems to thankful for my experience and for the person who came out to assist me
Professional, friendly and very supportive! Mr Willie helped me get my Kia soul to the auto shop. He also calmed me down and told me things would be okay! :) THANK YOUR MR WILLIE.
Mr. Earl was great! He was very professional and helpful. If I need my car ever towed again, hopefully I won’t, but if I need too, I will definitely call Pirate Towing! I will definitely ask for Mr. Earl.
Thanks to Pirate Towing for saving the day today. My young daughter was stranded on 264 just outside of Greenville in the pouring rain alone. Showed up in 30 minutes. Willie was awesome. Very polite and professional. Thank You Willie. 5 stars to the entire staff at Pirate Towing. Highly Recommend.
Pirate towing saved the day, on a Sunday! Mr Thomas was very professional and quick to arrive and the dispatch office was very easy to get ahold of especially on a Sunday! 100% recommend them for all your towing needs!
Shout out to Thomas and his great hair for making a job two other local towing companies wouldn't even come look at look easy. He went above and beyond to take care of my car and make my life easier. Fast, friendly, and reasonably priced service-- what more could you ask for?
We were in a pretty bad spot 1.5 hours from home and stranded in a pretty remote stretch on 13. Called Pirate at 730 at night. They were there within half an hour and towed us to the dealership into Greenville and was very reasonably priced. Willie was wonderful, friendly and professional. Towing services are something you hope you don’t have to use, but Pirate will make those unexpected events much more manageable.
Heading home from Greenville Sunday morning car alarms went off saying engine overheated....sent me in panic mode. I immediately pulled over. Got a ride home and called my insurance for a tow. I was expecting a delay, but in less than 15 minutes I was getting a call. Earl was so friendly and professional. He handled my vehicle like it was his own. Not only did he get my car home safely but gave me encouraging words to calm my nerves. I recommend Pirate Towing to anyone who needs roadside assistance...a company with integrity.
This company is really nice & very easy to work with. Had to use them twice in a week time span for my vehicle to get towed. They provided quick, excellent service as well as having low prices compared to other companies in the area. They answered all of my questions with no problem. Very satisfied :)
Great fast and friendly service. Caught a flat last night on my way from work. Called Pirate Towing and they were to me within twenty minutes. Put my spare on, put air in it & sent me on my way. Thomas was great and I highly recommend their service when in need. Let me add that I called another tow company first & was informed that their “tire changing guy” was out sick.
When my car wouldn’t start, Pirate towing was there less than 10 minutes. They were very helpful and just my car just needed a jump and not a tow. So very thankful they made a stressful situation easy!
Truly the best towing experience I’ve ever had. Willie arrived quickly and was so friendly and helpful. He quickly assessed my car’s condition and figured out the best method of getting it loaded and towed away. A great experience in a very frustrating situation.
After the 2023 year I can honestly say after having Clint towing all of my fed ex vans and larger vehicles needed from breakdowns to my shop he don’t miss! Always shows top notch service from the way he works with the knowledge of his skills in towing, down to the removal of the drive shafts from the larger vehicles to ensure no damage done to the transmissions/rear differentials! Clint’s the guy I always call, will forever get my call if I need a tow
Can’t thank Joe and Pirate Towing enough. They sent someone to Zebulon to get my daughter. Her dad couldn’t get to her because he is recovering from surgery. They made it happen on a Sunday at that. Please use them.. you want to support businesses that care about people. She couldn’t go anywhere and there were no opened tire shops. Thank you Joe and team for saving my girls day.
Website
