What clients say about On the Way Towing, Recovery and Transport LLC in Atkinson (NC)
If i could give this company 0 stars i would. I got my car towed to raleigh from whitesville, nc and was told 4 dollars a mile when i asked for an estimate, the worker gave no solid amount on how much the total would be so i’m guessing to pay 400-600 dollars for that trip. It’s just 2 girls stranded looking for help on what to do. i wanted to write this review so someone else in my situation doesn’t make the same mistake of calling this company. When i got the bill it came to about 870 dollars! i was unaware of two fees that were charged to me, i was never told of any service fee or “hook up” fee. Terrible business reputation and not forward with pricing. Do not recommend.
I was in a pickle. Roadside could not gind anyone. I was here on a work call and Thank God for Jamie . He was willing to come get me and winch the mess I made backing up too far. I am forever grateful
An angel for sure.
He waz also very fair
Dont know why these companies say they are open 24 hours when they dont answer the phone at 11 PM.
Thank you again Jamie for taking my call
And than coming to help me.
Wow! Just amazing service, super efficient and they were so reliable. I love them!!! If my family is ever in anymore car trouble this is who we will use! It will be my first call! I can’t thank you guys enough. They made sure our car got to its destination with no more hiccups. Our family car is important to us and it broke down and they didn’t hesitate to get us in our time of need.
My experience with On the Way Towing, Recovery and Transport LLC has been overwhelmingly positive. The technician was very courteous, professional, and possessed a wealth of knowledge. Furthermore and more importantly, the tech was honest and straightforward. He answered all my questions to my satisfaction and made sure I had a thorough understanding of procedures and what to expect. He has also recommended leads to credible and reputable mechanics and service providers. On the Way Towing, Recovery and Transport LLC has truly gone above and beyond the standard for customer service, professionalism, and technical knowledge. I feel fortunate to have discovered this company. This is not my first service call with them, and I intend to utilize their services in the future. I recommend this company (and its stellar service) to all those needing assistance.
he was the perpetrator, despite having the necessary paperwork to prove ownership. The company's representative dodged him for hours on the first day of contact and refused to answer phone calls when he realized the inquiry was regarding the dirt bike. Upon arrival to retrieve the bike, the representative continued to exhibit reluctance to relinquish the property. This behavior was perceived as racist and discriminatory. Furthermore, the towing company inflated the bill as much as possible. Considering the bike had already been stolen, the treatment of the owner was unacceptable. This incident occurred after the Pender County Sheriff's Department contacted On the Way Towing to retrieve the bike following a high-speed chase. I strongly advise against utilizing the services of this towing company, as they appear to engage in exploitative practices. The treatment of my kids uncle was appalling, and I believe it was motivated by racism. If possible, I would give a negative rating of -5 stars. The behavior exhibited by On the Way Towing was completely unwarranted. When told he was going to review his company he said he loved publicity so I am giving him just that!
On The Way Towing went above and beyond to help me get my car from a busy parking lot to my house. They were extremely nice and helpful. My car was dropped at my house without any issue and the price was more than fair. I highly recommend calling them if you need any service they offer!
I was at work at Taco Bell and this guy saw me stressed out about being locked out of my car and he helped me and I just want to say thank you so much !! He is the most sweetest person I have came across after caring so many locksmiths !
Good guy with a great heart. Helped me out Three times in a sticky situation. My mail carrier friends let me know if you need anyone. Gets to you pretty quickly as well.
Jamie came to our rescue when our car died on I 40. He came promptly and took us to a local mechanic who assessed our car. I would highly recommend Jamie's services. On The Way Towing is timely, professional and helpful.
Jamie just happened to drive by my car when two older gentlemen were helping me to jump off my dead battery. We were having trouble and he came over to help. He is professional, well-trained, and kind. I highly recommend his company.
On a cold and rainy evening the serpentine belt came off my truck. When I pulled over the truck slid into a ditch, so I thought. When Jamie arrived the truck had started to slip, it was on a retention wall headed for a 7ft drop. He did everything possible to save my truck. It took about 6hrs and he was nothing but respectful and patient the whole time. Great job Jamie!!
Really heiped me out when i was in a bind. Had to abandon car beside road the previous night & had no way to meet him. Took care of everything over phone, towed my car to tire dealership & took my insurance. Absolutely recommend!!
I had a two flat tires on HWY 74, I called Mr.Roller and he was there within 20 minutes, He was super nice and towed my car all the way to my house.He didn’t charge me and arm and a leg either.He treated my car with great care and knew exactly what he was doing.I would recommend him and his company to anyone in need of a tow!!! I would give him 100 stars if I could!!!
We had a flat on HWY 211 and he happened to drive by and stop and help. He could have charged me $120 for a tow but instead he put my spare on for free. Very pleased and couldn’t be more helpful. And not to mention no one else would stop and help. Highly recommend this company. Thank you
Very professional and timely. Rather than cut corners ... Technician thoroughly secured my vehicle before transporting it. He paid attention to details and didn't charge an arm and a leg.
